ScoreSense has a rating of 4 stars from 1,751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 2nd among Credit Reports sites.
My experience was very easy and simple. Steps were easy to follow which allowed me to feel that all of my information is protected and I got fair and honest results
Tried to cancel on the 11th day after I found out this company was not worth it... and that they would charge big fee every month after the 10 day trial. I called on monday and they said the 10th day was a sunday and i should have called to cancel on sunday... no sympathy for me in getting refund of the $30.00 charge they put through right away. Stay away from these guys.
I filled out the required info and quickly got great results and peace of mind.
I tried the seven day trial just for laughs and thought I canceled the same day. I saw my credit card statement and I was charged the monthly premium. I called a week after the charges and I asked for a refund, which they kindly declined.
Normal site until cancelling. Endless salespitch to keep service. I feel bad for the operator. Its company policy... why keep something that's so hard to cancel? I had to hang up they wouldn't shut up
I paid for the service and it brought up on the screen my three credit scores but with my new phone I couldn't screenshot it and they didn't give me the option to download them so I can stay. So I paid for it for nothing.
I've always maintain credit scores in the low to mid 700's. I really need to know ASAP why they're so LOW! I would like to have feedback from Score Sense by no later than Wednesday, April 25th so I can start sleeping again through the night!
JoAnn T. Kozeny
I cancelled after five days and my account was immediately deactivated and only given a 1.00 credit for a 29.99 charge. Outrageous since I should have either received a prorated refund or access to the site for a full 30 days that I was charged for.
I will contest this with whomever this company has to answer to.
After lengthy issues with credit scores that I did not need, ( I knew before I called that my credit score is 814) I wanted info on a lien that is on my property, After all the info about credit scores I finally got to talk with Emily and she gave me a phone number to help me get info regarding liens. Please cancel my temporary membership. Please confirm cancellation. Thank You Gerald Samonek
Loving it juat wish there was a few more details about my history. Some of the history is vague, but it did open my eyes of where i stand and my credit history. Was not aware i where i stand but thanks to u all, now i can focus of what i need to do.
My experience was good but I had a hard time trying to find the option to cancel my subscription. Only having the option to canceling is to speak to a rep is unacceptable. This option must be revised. Thanks
I got the report I needed. I was a little thrown that I needed to enter credit card information and needed to cancel within a week so I wasn't charged more than $1. It was also confusing to find the process to cancel.
Scores ensemble gives accurate scores every month just eish it would update everytime credit would be reported but every month you can count on accurate scores.
This was so easy. I was able to get my credit scores in a few minutes and have everything I needed at my finger tips to understand where my credit stands with all three credit companies.
I became a member have this site to check my credit scores and every time I go in there Mom username was cancel. I had to change it and then every time I go to check my scores it just keeps going to my credit card information so I will be checking further and canceling this because I've made no sense out of it yet
Worked ok except I only needed one check for fraud,not a monthly update for big bucks!
I appreciate the ease of getting my report. I'm not sure I need the services going forward, but I will consider that in the future after the recent serious data breaches
Was easy to get the scores. The reoccurring price is high so I will be canceling. But the trial was easy to get set up, I just have found a higher value in monitoring from a competitor and for less cost.
Great this time. Like I said I had score sense before and a misunderstanding force me to close the account. Requesting the 1st of each month please do not mess this up again.
My experience was very helpful thank you and I now know where I need to work to straighten out my scores it was important that I see my real estate scores my mortgage has never been late and is current
Answer: Hi Kathy G: You can contact us by Phone or Online Chat. Live representatives are available at 1-800-972-7204: Monday - Friday, 8AM to 8PM CT; Saturday, 8AM to 5PM CT; and Sunday, Noon to 6PM CT. Online chat via www.scoresense.com Contact Us page or in your member portal. Thank you
Answer: Hi Dianna You can contact us by Phone or Online Chat. Live representatives are available at 1-800-972-7204: Monday - Friday, 8AM to 8PM CT; Saturday, 8AM to 5PM CT; and Sunday, Noon to 6PM CT.
Answer: You can contact ScoreSense Customer Care department at 1-800-972-7204 or via online chat. We are available to assist you every day of the week: Monday through Friday 8 AM to 8 PM CT, Saturday 8 AM to 5 PM CT, and Sunday Noon to 6 PM CT.
Answer: You can change your billing method by contacting our Customer Care department at 1-800-972-7204 or through the online chat option in your member portal. We are here to assist you every day of the week: Monday through Friday 8 AM to 8 PM CST, Saturday 8 AM to 5 PM CST, and Sunday Noon to 6 PM CST.