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ScoreSense

Overview

ScoreSense has a rating of 4 stars from 1,751 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 2nd among Credit Reports sites.

This company responds to reviews on average within 2 days
How would you rate ScoreSense?
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California
1 review
0 helpful votes
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Nice and Easy
June 29, 2024

My experience was very easy and simple. Steps were easy to follow which allowed me to feel that all of my information is protected and I got fair and honest results

Date of experience: June 19, 2024
Florida
1 review
2 helpful votes
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Tried to cancel on the 11th day after I found out this company was not worth it... and that they would charge big fee every month after the 10 day trial. I called on monday and they said the 10th day was a sunday and i should have called to cancel on sunday... no sympathy for me in getting refund of the $30.00 charge they put through right away. Stay away from these guys.

Date of experience: January 28, 2014
Georgia
1 review
0 helpful votes
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Credit scores
November 15, 2024

I filled out the required info and quickly got great results and peace of mind.

Date of experience: November 5, 2024
Nevada
1 review
0 helpful votes
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Cancel right away
January 6, 2021

I tried the seven day trial just for laughs and thought I canceled the same day. I saw my credit card statement and I was charged the monthly premium. I called a week after the charges and I asked for a refund, which they kindly declined.

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 7, 2020
Arizona
1 review
1 helpful vote
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Insanity
February 13, 2020

Normal site until cancelling. Endless salespitch to keep service. I feel bad for the operator. Its company policy... why keep something that's so hard to cancel? I had to hang up they wouldn't shut up

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 13, 2020
California
1 review
1 helpful vote
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I paid for the service and it brought up on the screen my three credit scores but with my new phone I couldn't screenshot it and they didn't give me the option to download them so I can stay. So I paid for it for nothing.

Date of experience: June 9, 2021
Nebraska
1 review
1 helpful vote
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The numbers from the 3 credit reports SUCK!
May 25, 2022

I've always maintain credit scores in the low to mid 700's. I really need to know ASAP why they're so LOW! I would like to have feedback from Score Sense by no later than Wednesday, April 25th so I can start sleeping again through the night!

JoAnn T. Kozeny

Date of experience: April 25, 2022
Massachusetts
1 review
1 helpful vote
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I cancelled after five days and my account was immediately deactivated and only given a 1.00 credit for a 29.99 charge. Outrageous since I should have either received a prorated refund or access to the site for a full 30 days that I was charged for.
I will contest this with whomever this company has to answer to.

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 23, 2020
Texas
1 review
0 helpful votes
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After lengthy issues with credit scores that I did not need, ( I knew before I called that my credit score is 814) I wanted info on a lien that is on my property, After all the info about credit scores I finally got to talk with Emily and she gave me a phone number to help me get info regarding liens. Please cancel my temporary membership. Please confirm cancellation. Thank You Gerald Samonek

Date of experience: September 4, 2020
Texas
1 review
0 helpful votes
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Glad i took the step to join
December 18, 2019

Loving it juat wish there was a few more details about my history. Some of the history is vague, but it did open my eyes of where i stand and my credit history. Was not aware i where i stand but thanks to u all, now i can focus of what i need to do.

Date of experience: December 18, 2019
Florida
1 review
0 helpful votes
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New user
October 15, 2022

My experience was good but I had a hard time trying to find the option to cancel my subscription. Only having the option to canceling is to speak to a rep is unacceptable. This option must be revised. Thanks

Date of experience: October 15, 2022
Oregon
1 review
0 helpful votes
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Okay experience
January 9, 2020

I got the report I needed. I was a little thrown that I needed to enter credit card information and needed to cancel within a week so I wasn't charged more than $1. It was also confusing to find the process to cancel.

Date of experience: January 9, 2020
California
1 review
1 helpful vote
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Accurate scores
July 13, 2024

Scores ensemble gives accurate scores every month just eish it would update everytime credit would be reported but every month you can count on accurate scores.

Date of experience: July 3, 2024
North Carolina
1 review
2 helpful votes
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Got it!
September 5, 2024

This was so easy. I was able to get my credit scores in a few minutes and have everything I needed at my finger tips to understand where my credit stands with all three credit companies.

Date of experience: August 26, 2024
Alabama
1 review
0 helpful votes
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Discouraged
January 26, 2020

I became a member have this site to check my credit scores and every time I go in there Mom username was cancel. I had to change it and then every time I go to check my scores it just keeps going to my credit card information so I will be checking further and canceling this because I've made no sense out of it yet

ScoreSense attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 27, 2019
Idaho
1 review
0 helpful votes
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Not happy!
September 2, 2024

Worked ok except I only needed one check for fraud,not a monthly update for big bucks!

Date of experience: August 23, 2024
Colorado
1 review
0 helpful votes
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Got my free report
September 2, 2024

I appreciate the ease of getting my report. I'm not sure I need the services going forward, but I will consider that in the future after the recent serious data breaches

Date of experience: August 23, 2024
Arizona
1 review
0 helpful votes
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Good experience over all
February 23, 2022

Was easy to get the scores. The reoccurring price is high so I will be canceling. But the trial was easy to get set up, I just have found a higher value in monitoring from a competitor and for less cost.

Date of experience: February 23, 2022
Florida
1 review
0 helpful votes
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Great this time. Like I said I had score sense before and a misunderstanding force me to close the account. Requesting the 1st of each month please do not mess this up again.

Date of experience: April 26, 2024
Nevada
1 review
0 helpful votes
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Check my score
December 13, 2022

My experience was very helpful thank you and I now know where I need to work to straighten out my scores it was important that I see my real estate scores my mortgage has never been late and is current

Date of experience: December 13, 2022