ScoreBig

I was emailed the day of my event. The email stated that the original tickets I purchased had been reissued by the stadium. I was offered another set of tickets in a different section. I responded to the email and called and said that was acceptable. I was told the new tickets would be emailed shortly. No tickets were emailed over the next three hours and I had to call back. Finally the tickets were emailed, but they were different than the alternative tickets originally described. The tickets were now the original section I purchased but three rows back.

I waited many days to receive my tickets. I spent 1 hour between 2 phone calls on Friday 10th and the event was 11th. I was really concerned in not receiving them and on Friday they told me in each phone call that I will be receiving the tickets shortly. I didn't. I have to call next day to know what was everything about, and Quentin who helped me out with this in question of minutes he confirmed me that tickets were already be sent to my inbox.
But also I believe that the fee for service is really high... per ticket

This is the second time I have bought dodger tickets and printed out the tickets and had the barcodes not work at the gate. That involves having to get Out of line and find the email and open the email and figure out how to scan the barcode on the phone and then how to get that to other members of my party who were not traveling with me. Was very time-consuming and made for a very unhappy start To the game. Not likely to buy tickets on ScoreBig again since there are so many other options in the printing sucks.

Ordered tickets with a special last minute delivery available. Had to call Scorebig multiple times and still couldn't get an update on where my tickets were and how I could pick them up. Did not get an update until a few hours before the event and had to call/text the person I would be meeting with the tickets multiple times. It was a very frustrating experience and I would not do it again. I was told multiple times I would be contacted by the person with the tickets and never was.

I've used scorebig the last few years for my MLB tickets. Up to this year I've always been happy. I used the site for the first time this season, to learn the surcharges have been substantially increased. I also purchased tickets to receive a call the day of the game changing my seats. The new seats were further out but the price was the same. No offer to lower the prices. Due to the late notuce I had no choice but to take the new tickets. I will be looking for a new broker... if I'm going to be treated like a stubhub customer I my as well be one. I will no longer refer this site to friends

I ordered my tickets in March and did not get them until August (2 days before the concert). This seemed super sketchy because when I eventually got the tickets sent to me in an email I just needed to print them out on my computer. Why couldn't I print them out in March or even a month before the concert? I called Score Big a week before the concert and they person I talked to was great and he let know that the tickets would be sent to me two days before the concert. This was new information to me and if I knew this before I would not have been so worried about getting my tickets on time. Overall, I got my tickets and had a great time. I just wish there was a little better communication about when and how I would be receiving my tickets.

I did not attend. The Score site mistakenly sold me tickets and then called to tell me the order was canceled. Meanwhile, I had already bought tickets to the Pregame celebration thinking I was going and the Score rep said to call the ticket provider. Subsequently, I called them and they would not cancel my tickets or give me a refund. Thus I got screwed twice due to Score. Terrible service and I will not be using this source for tickets ever again.

We ended up purchasing tickets through another site. We originally purchased tickets. When I purchased the tickets through you and the coordinating site, I thought the tickets were to good to be true. My husband followed up with you and the other company. The tickets were confirmed. The following day, I was told I would have to fork out another 5oo or so dollars to have my tickets. I got these tickets to see Golden State play the Wizards for my daughters 17th birthday. I ended up just getting my money back. The following day, I also emailed you, ScoreBig and never received a respond... and What a disappointment. We ended purchasing tickets elsewhere and my daughter had a great time.