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I waited many days to receive my tickets. I spent 1 hour between 2 phone calls on Friday 10th and the event was 11th. I was really concerned in not receiving them and on Friday they told me in each phone call that I will be receiving the tickets shortly. I didn't. I have to call next day to know what was everything about, and Quentin who helped me out with this in question of minutes he confirmed me that tickets were already be sent to my inbox.
But also I believe that the fee for service is really high... per ticket
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