I ordered two tickets and they were sent out immediately electronically. Very happy with the service I received and looking forward to seeing the concert
Purchasing processing on the site was easy and fees were lower than I have seen, but unfortunately the tickets were counterfeit and we were turned away at the event. After a few days of phone calls and emails, I was able to ultimately get a full refund but this was unfortunate because I was taking an out-of-town guest to the event. The site has no way of verifying the validity of ticket you might purchase so you are taking a chance of getting counterfeits if you buy here. The actual ticket seller (MB Tickets) was the real group at fault on this and they admitted that they had given me copies of tickets they had already sold to another customer. Giant mess - avoid it somehow if possible.
I got really good seats at face value for the Pittsburgh Pirates vs. the Chicago Cubs at Wrigley Field! There were some issues with my original tickets already being sold but the vendor quickly contacted me and worked with me to rectify the situation. I was so happy with the tickets- the seats were better than I expected!
Friends and I did a trip to Pittsburgh to take in 2 Pirates games at PNC Park. We got our tickets on Score Big at the suggestion of another friend. Things could not have gone any smoother. In 2018 we will browse your selection and if we see what we want we will use Score Big again without fail.
I like that scorebig gives you very reasonable prices and is a very easy web site to use. I have used it several times for baseball games and I will continue to do so because I always have a good experience with them.
Purchased two tickets to Orioles vs Red Sox. Got seats in section 58, row 7, which compared to the Orioles ticket webpage were about 35% less. Plus an amazing up-close action experience with foul balls a flyin. I did pay the $15 fee for e-tickets, but well worth the savings.
I was having difficulty printing my ticket for "The Flying Dutchman" so I called the number provided. The individual who answered was extremely helpful in helping to resolve my problem printing at home. He listened patiently to my rant and resent my ticket. Thanks to him my evening was delightful.
I bought the tickets and looked at the pictures of where the tickets were suppose to be. When I got to the stadium seats where at the top row and on the opposite side of the picture. The picture showed on the third base side have way up. In reality I was on the first base side at the top row. Very disappointed with the tickets.
We ended up paying almost $92 for 3 - $22 Texas Ranger tickets by the time you charged me to be able to print an electronic ticket $7.95 (are you kidding me?) plus $5.94 service fee per ticket. This is ridiculous!
Ticket prices are amongst the lowest but fees are a bit higher than the other sites. After purchase the delivery/transfer instructions and time frames were relatively unclear and did not fulfill my expectations. Fortunately the ticket transfers happened quickly and with no problems largely because it was handled via Ticketmaster transfer.
Miss the old Scorebig way of doing things. Having to buy a ticket off of another person, get charged "convenience" fees and "handling" fees almost double the amount I spent. If it wasnt for the great game we witnessed, I probably wont be buying much from Scorebig.
The interface was pleasant and easy to use. However, I wish the fees had been stated up front, instead of being surprised with the incredibly high fees at the end. Other similar sites provide an option to view price with fees early in the process so that you can see your all in cost. Without this is felt it was more of a bait and switch.
I always make sure to check a few sites when looking for tickets. I will usually end up a getting them from here because after all the fees the prices are pretty close. I still find it absolutely infuriating that there is a "delivery fee" on top of the service fee for downloading tickets. I at the very least what to have the name changed to anchorage the absurdity of that idea.
Other then the poorly named fee, I like the service. I wish there were a better way to compare multiple show times and dates. It would be nice not to have to flip back and forth to compare prices for different times.
I don't think I'll use this site again, the service fees are insanely high. Ticket master got hit with a class action law suit about a decade ago for the same thing. Their service fees were never even this bad. $50 in fees on 4 tickets. It's ridiculous. The transaction went fine and the seats were decent, but it's not worth the fees. Go with ticket master, live nation or stub hub.
My tickets were for a game at Wrigley Field. At the time of purchase I was told by seller that tickets would be available for download 4/29. They were not. I emailed seller and got no response. 46 hours prior to the event, I was emailed instructions on how to download the tickets via MLB app. A lot of anxious waiting could have been avoided if seller had given clear and accurate directions at time of purchase. I also bought similar tickets for another game at Wrigley (same series) from Stub Hub and they were cheaper.
I don't understand how service fees add up to $40 more to the selling price. Maybe that's not a problem towards the score big team though I'm not fond of this system.
Had a good time at the game. Was a bit nervous about whether or not the tickets would be valid after purchasing them. This due to game last year with tickets purchased from Score Big that were not valid when we went to the game and I had to spend another $250 to get in. Never got refunded money as promised.
The seats we got through Score Big were great. We enjoyed an unobstructed view of the sporting event we attended. The tickets were sent for immediate download. I would prefer to be advised of the per ticket service fee much earlier in the process, definitely before I give my credit card information.
Horrible! NEVER AGAIN will I use Score Big. A rip off. Service fee and delivery fees are unrealistic.
1. Service fee of almost $14 per ticket. That total cost equalted to buying two tickets.
2. I had extreme difficulty downloading tickets. Directions were bad. I spent lots of time calling and emailing to get the tickets downloaded. Worse yet I was charged $7.95 for delivery. I should have been paid for the pain I went through.
3. Had trouble reaching customer service representatives.
4. Apps that needed to be downloaded did not do as advertised.
We bought tickets for Yankees Red Sox last Saturday in the Jim Beam Suite section. We were excited by the prospect of being able to use the suite during the game in addition to our perceived great seats. This was not the case. Not noted anywhere in the ticket description was the fact that the tickets were standing room only and no access was allowed to the suite with these particular seats. My son could not the game from our designated seats. The stadium employees could not help us because we bought the tickets through a third party.
I called Score Big about the ticket issues and the apparent misrepresentation in the ticket description. Their response was to pass the buck and give me the name of the ticket seller. Despite taking a service fee to sell the tickets, they apparently feel they have no part in ensuring customer satisfaction with the tickets.
Overview
ScoreBig has a rating of 3.4 stars from 256 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreBig most frequently mention great seats, service fee and face value. ScoreBig ranks 20th among Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members