Same Los Angeles

Bought the bikini bc I was in love with the gold chain details. With shipping and exchange it was about $350 Canadian. I wore it one weekend by a pool on a vacation and the gold tarnished from two days! I wrote the company asking for an exchange and nobody has gotten back to me 10 days after my complaint. I would expect for this kinda money I would at least get one season out of the bikini! One weekend is such a waste of money and disappointment.

Not recommend to anyone buying from here.
They refused me for even a credit as the item is "dirty" when it was only tried once. Now I see many similar reviews and understand that it's a scam. Also the swimwear is made from very cheap material. Doesn't cost $300 for sure

I just purchased their gold chain triangle Mocha shimmer bikini top for $140 and it is made as if it is a $20 suit. Very cheap and unrealistic since you can't wear it in chlorine. Will probably only wear it once for my bday but completely overpriced for the bad quality. Stay clear.

This is by far the only online store I have had the worst experience with. I ordered 2 bikini sets over 3 weeks ago and only one item out of 4 arrived today.
The size is wrong and the quality is so cheap compare to what it's shown online.
I have been sending emailing in the last 2 weeks following up on my order and no responses whatsoever! I have spent close to $1000 and this is beyond acceptable!

I never write reviews, however the team with SAME has lost all my future business.
I bought 2 bikinis, fine quality, but one did not fit me so I returned it.
Upon processing the return(2 full weeks) they told me they could not return the top due to 1 mm smudge on the inside of the top; Truly would never have noticed if it arrived like this, or if the handlers made it upon return. After looking at other reviews, I wonder if this is a business tactic to save money. For the price, the payment of sending items back, and now I have to pay to have the item returned to me or let them keep it.
I feel gross after dealing with their service team.

Expensive but the fabric is cheap. I really love the suits but they don't even last 1 season! Customer service is AWOL. I followed all of the care instructions but the suede just sheds all over your skin and looks like stubble! Yikes. They never returned any emails. I never got my first time customer discount. Sizing worked for me but be prepared for extremely skimpy, Brazilian coverage on back since they don't offer much comprehensive photography. Also note, there's no reviews on their site. I'm not sure they really make any of this in LA since it's just a warehouse in Vernon down the street from me. The quality is not remotely reflective if their price. Too bad. A little customer service goes a long way.

I never write poor reviews but I feel like I have to warn people about this company. I received my bathing suit with the liner falling off and when I tried to return it (because the fit was not right and the quality was nowhere near what it should be considering the price tag), they refused to refund me because the liner had fallen off in the package and there were 2 small stains on the suit that looked like little fingerprints. They were not there when I sent it back so it was 100% when it was handled by their returns team. It's safe to say I will never purchase from them again.

They have no store front, so if you order from their website hoping to try on various sizes and return what doesn't fit- you're in for a surprise! NO REFUNDS. I spent $900 on a few bikinis, with different size options and they won't even respond to multiple emails requesting to speak with someone. Worse yet - the quality. The "sueded" triangle bikini fabric and the string to tie it around your back, are like rubber on rubber - so trying to adjust the cups feels impossible without ripping it. The gold "hardware" advertised is actually PLASTIC! Can't imagine that'll last one day in the sun and sea. Some of the swimsuit images don't provide photos of the back, with the model wearing, so you have no idea how the fit is until you receive it. The sizing is wonky- I am ALWAYS a size 2 or XS with a long and lean body - easy to fit in any swimsuit. The layered look bikini completely flattened my already small chest and the bottoms barely cover anything - but there's no photo and no store front to try on - so you're just screwed if you order from them.

The company would not accept my return claiming it was damaged (which it wasn't!) and refused to give my money back. They said they had to return the item to me, and then asked me to pay for shipping to do so which was absolutely ridiculous! Finally when they shipped the item back to me, the package got lost in the mail. So I literally burned $300 on a swimsuit I didn't like and never was returned to me. Will never ever ever shop here again after this horrible experience

I followed SAME's try on policy to a tee but had to return the swimsuit as neither the fit nor style suited me. 17 days after sending the swimsuit back for a full refund, I received an email that I would not be offered a refund as the swimsuit was returned "dirty." Picture attached for reference of said "dirty" swimsuit. SAME offered to send the swimsuit back to me for an additional $12 shipping fee; however, I replied asking for a full refund immediately as the swimsuit was returned in the exact condition in which I received it, but received a reply stating that they would be happy to ship it to me for a $12 shipping fee. Upon further investigation, I realized that SAME is routinely committing consumer fraud as several customers having reported the exact same issue with returns and refunds. Buyer beware, this company is fraudulent.

I do not know where to begin. They are terrible with their communication and will leave you without a response for well over a week even though their automated emails tell you they will get back to you within 72 hours. Extremely unprofessional as a company. Their sizes run very small and you are not able to get a refund - only store credit. But the caveat is, the items purchased with store credit can not even be returned. So you better pray to the universe it fits you. Given that they have found ways to upcharge their customers in literally every possible scenario, you would hope for some semblance of customer service- but, that too, is too much to ask. Overpriced products for a less than mediocre quality. As a fashion designer, I was floored at the quality of sewing as well as the fabric- and not in a good way. But you're stuck with it!

Also they offer 10% for subscribing to email- but you'll never actually receive the discount code. Very poorly run company with-at best-shady business practices. Tons of swimwear company. Go buy from literally anywhere else but here!

Sizing completely inaccurate. Bought a suit I had saved money for and waited for Black Friday. I am universally a small in EVERYTHING. Ordered a small only to have it arrive and it fits like an XS/XXS. All I want it a medium but instead of exchanging for an accurate size, I have to return and repurchase at full price. Very disappointing that the customer looses out on money because of their inaccurate sizing.

I wish I had read all these reviews! Scam of a company that claims suits are dirty when you try to return! I will be reporting to the BBB! Absolutely insane.

I ordered the black/cream suede bikini to take with me on vacation - ordered the suit with PLENTY of time prior to my departure. I noticed on the tracking the suit made its way to Miami (I'm not even close to Miami) and then back LA, so I messaged the company to ensure it'd make it to me in time. Long story short, never made it to me for vacation, arrived 2 weeks late and when I requested a return, they put up a fight. Finally, after proving my point, they gave in and sent me a return label. Now we are 2 months after my original purchase, and I receive a "DIRTY" label from their returns team. What a scam. A picture of the bottoms with a slight dusty smudge. Well, jokes on them because I never had the opportunity to try the suit on because it was SO late. All I want is my $250 back. Seeing so many others have the same or similar experience, I'd suggest to anyone considering this company for swimsuits to take a HARD pass. If this doesn't get resolved, I'll be contacting my bank to dispute the charge - with screenshots.

So not buy from same Los Angeles. They said my return was dirty I barely took it out of the bag and didn't try it on. And on my first order even though I was within the 14 day return they never got back to me with shipping label and then said it was too late. Horrible customer service.

Help me please! I have been corresponding with the manager since November 2023, this is the second time he has sent me someone else's order. He is deceiving me, in the correspondence with the manager everything is written in detail with photo evidence. I can send you all the letters with him in full!

I purchased a bathing suit. Upon receipt I tried and immediately repackaged because it was too small. The next day i sent an email to begin the return process. I immediately returned the items. I received an email confirming that the items had been received and I would receive a credit. I received an email three weeks later that not all items had been approved for a refund. No explanation! I immediately emailed back with no reply. After multiple emails I received an email that the item had been returned dirty! I am now disputing the charge with AMEX. Horrible customer service and a dishonest organization.

Don't offer international returns? Then don't offer international orders. Also, for those who are wanting to return orders with a USA address they charge a restocking fee. The material of the bathing suits is cheap. The metal strap bathing suits are cheap plastic that tarnish. AVOID THIS COMPANY!

I bought a bikini top in a size small from Same. First of all, the shipping company took about 2 weeks. Then, the bikini was WAY too small. I am about a 32 A, but this bikini felt like duck tape. The only way you could fit into this top is if you had a negative bra size. Then when I go to exchange the swimsuit, the company doesn't respond for a week. They then blame me for the delay. Once I sent proof that I had in fact asked for an exchange within the time frame, they claimed that they would give me store credit, but never did so. I emailed them to follow up and have been waiting for over a month now.

I tried to order a bikini, but I didn't get the free shipping I should get when I ordered for over 250$. I contacted SAME on email, Instagram and even tried to contact the founder. They saw my message on IG but ignored me for over a week. When they finally responded they were super rude. I have never tried anything like it. I just wanted help to order something from their website and they were super nasty in their texts. Very sad since I like their bikinis but I will never order from them again. I have also never received a confirmation order, so let's see if I get my package… they have taken the money but haven't gotten the bikini.

They run very small and I didn't know they are 80 percent polyester which I can't wear, I have very sensitive skin. I want refund not store credit as you don't have bigger sizes and even large is tight and fabric is very uncomfortable. Thanks!

1. Awful quality for the price, the tags were falling off at receipt of items. Lose threading's throughout.
2. Submitted a return for the item and was given the option for store credit or original payment. Accidently selected store credit but wasn't too concerned at the time because I could email to support.
3. Took three days for a email to be returned of which the support stated they DO NOT REFUND ORIGINAL PAYMENT. I went to the site and copied THEIR policy and submitted back, perhaps there was confusion. The response I received was condesending and stated the site wasn't theirs...
4. I went back to the website to screen shot their wording and header... THE REMOVED THE POLICY! Reporting to the BBB.
5. Not worth it. Shady and gross business practices. Do not give them your money.

The best luxurious and well quality swimwear! I recently purchased the ruffle sleeve top and the v brief bottom both in the pattern pink orange geo. And boy, do I love it. The colors are so damn pretty, it stands out so much and pops out on my dark skin which I love! I will also be getting the same thing is pastel geo with a different top cuz they had more beautiful designs