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Alice F.

United States

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1 Review by Alice

Same Los Angeles

  • Same Los Angeles

“Poor Return Policy & Customer Service”
2/1/24

I never write reviews, however the team with SAME has lost all my future business.
I bought 2 bikinis, fine quality, but one did not fit me so I returned it.
Upon processing the return(2 full weeks) they told me they could not return the top due to 1 mm smudge on the inside of the top; Truly would never have noticed if it arrived like this, or if the handlers made it upon return. After looking at other reviews, I wonder if this is a business tactic to save money. For the price, the payment of sending items back, and now I have to pay to have the item returned to me or let them keep it.
I feel gross after dealing with their service team.

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Same Los Angeles product 0
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