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    Safeway

Ratings On Other Platforms

Trustpilot
2.2 / 5
Corporate Values

Overview

Safeway has a consumer rating of 1 star from 2 reviews indicating that most customers are generally dissatisfied with their purchases. Safeway ranks 273rd among Marketplace sites.

  • Service
    1
  • Value
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
View ratings trends
How would you rate Safeway?
Top Critical Review

“Not a well run store AT all.”

Carol G.
8/16/21

This has got to be one of the worst run Safeways in existence. Grumpy staff, limited products, out of stock on products quite frequently, dirty self check out stations and a lack of good customer service in the self check out area a lot of the time. The store isn't organized well at all either. You walk in to the produce/meat area then have to get to a whole different section of the store for the rest of your shop so if you forget something in the first areas it's a hassle getting back because you have to go around the pharmacy/bakery/seafood prep areas. No flow to the shopping experience. Safeway used to be a decent store to shop in but now that it's owned by Sobeys it's horrible.

See critical reviews

Reviews (2)

Rating

Timeframe

Other

angelat393
1 review
0 helpful votes
July 11th, 2020

I'm not shopping at Safeway! They failed consumer complaints, failed to resolve my issue, failure!.

carolg688
5 reviews
1 helpful vote
August 16th, 2021

This has got to be one of the worst run Safeways in existence. Grumpy staff, limited products, out of stock on products quite frequently, dirty self check out stations and a lack of good customer service in the self check out area a lot of the time. The store isn't organized well at all either. You walk in to the produce/meat area then have to get to a whole different section of the store for the rest of your shop so if you forget something in the first areas it's a hassle getting back because you have to go around the pharmacy/bakery/seafood prep areas. No flow to the shopping experience. Safeway used to be a decent store to shop in but now that it's owned by Sobeys it's horrible.

Tip for consumers:
I don't recommend this location so my advice would be to go elsewhere if you value variety, good quality products, good customer service and a tidy self check out.

Products used:
Groceries, pet supplies

Service
Value
Quality

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