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SaberForge

Overview

SaberForge has a rating of 4 stars from 289 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SaberForge most frequently mention customer service, high quality and star wars. SaberForge ranks 1st among Swords sites.

service
70
value
13
shipping
11
returns
11
quality
228
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3,151 reviews
How would you rate SaberForge?
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Minnesota
1 review
0 helpful votes
Follow Rob H.
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My wife and I ordered our five-year-old son a Progenitor Eco saber for his birthday on May 2nd; I had also ordered a Defiant Eco for myself and his mom so our son had someone to play with.

The Defiant Eco stopped lighting up the very first day. I sent that saber back for repairs and finally got it back after FIFTY EIGHT DAYS.

To make matters much worse, my son's Progenitor Eco saber began intermittently failing to register clashes and has stopped making the "whoosh" sound when swung. Yesterday, the Progenitor Eco saber stopped lighting up. I don't know what to do here; I don't think my son should have his birthday present ripped away from him for two whole months because of Saberforge's shoddy workmanship.

*** One saber didn't last a single day; the other one didn't last a freaking month. ***

To say I am outraged is a disservice to outrage. Their website says you make, "high quality LED sabers made for full contact dueling;" well, that has NOT been my experience with their products. A five-year-old shouldn't be able to break TWO such "high quality LED sabers" in less than a month, should he?

SaberForge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 1, 2021
Germany
1 review
0 helpful votes
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RGB Harvest Plug&Play Module
August 1, 2024

Fast delivery - high quality product - progress with products over the years

Date of experience: July 22, 2024
Malta
1 review
0 helpful votes
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WYSIWYG
July 18, 2024

We were happy with the overall look of the saber. This was a gift, so I do not use it myself but, the recipient is very happy with his gift.

Date of experience: July 8, 2024
Alabama
1 review
0 helpful votes
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Best yet
November 25, 2022

Beautiful to hold! Better than I'd hoped! Gift for a friend and couldn't believe how nice it was. Might have to get one for myself ;)

Date of experience: November 25, 2022
Florida
1 review
0 helpful votes
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Made it really easy for a first time buyer
July 27, 2024
Updated review

They had a lot of options that made my building experience fun and easy to do.

Date of experience: July 17, 2024

Real simple
May 13, 2024
Previous review

Real simple. Some things were out of stock

Date of experience: May 3, 2024
Oregon
1 review
0 helpful votes
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"Power. Such as you've never dreamed."
July 10, 2024

Exceptional selection of options, consistent production quality, reliable customer service. Loyal repeat customer.

Date of experience: June 30, 2024
Washington
1 review
0 helpful votes
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Perfect as always
July 22, 2024
Updated review

Not a single issue with this purchase. Always happy returning customer.

Date of experience: July 12, 2024

Actually the Shop Pay app has helped me make far more...
May 6, 2022
Previous review

Actually the Shop Pay app has helped me make far more purchases than I probably would have made lol. My bank account prefers it and I'm sure it's good for your business plus I'm happy with the purchases.

Date of experience: May 6, 2022
GB
1 review
0 helpful votes
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Great blade plugs
July 21, 2024

Ordered a couple of blade plugs and they really are great. Best store for accessories like this :)

Date of experience: July 11, 2024
Washington
1 review
0 helpful votes
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Impressive
July 18, 2024

It was overall very nice, although they did give me the wrong blade handle color…

SaberForge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 8, 2024
New York
1 review
4 helpful votes
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It has awesome hilts!
December 24, 2013

It has awesome hilts! The designs are the work of a genius! It's a bit pricy, starting at $100 and going up to $900.

Date of experience: December 24, 2013
New Jersey
1 review
0 helpful votes
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AWESOME
December 30, 2022

Best lightsaber I've ever gotten. Smooth swing is a game changer and the NEOPIXEL IS AMAZING… truly great work down at SaberForge I can't wait for another saber :))

Date of experience: December 30, 2022
Texas
1 review
0 helpful votes
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These sabers are the best per price
June 2, 2024
Updated review

I love saberforge, i use to buy ultra saber but never again. Saberforge's customer service and saber quality is unbeatable

Date of experience: May 23, 2024

I use to be an ultrasaber guy, then i found saberforge...
May 10, 2024
Previous review

I use to be an ultrasaber guy, then i found saberforge and stopped waisting money, i only teach with saberforge now!

Date of experience: April 30, 2024
GB
1 review
0 helpful votes
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Excellent quality
June 14, 2024

This lightsaber is one that I have wanted for a long time. It arrived very quickly and I was very satisfied with the quality of the workmanship.

Date of experience: June 4, 2024
Virginia
1 review
1 helpful vote
Follow Nikhil W.
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Oh, Saber Forge, it was a long road but worth it in the end.

I placed an order for a custom saber, with the Veteran package, in December of 2020. After hearing nothing about its status for THREE MONTHS I attempted to cancel the order, only to receive copy-paste "No because of our 12-15wk lead time policy" emails multiple times.

The email exchange with customer service was abysmal. I sent so many emails and received absolutely garbage customer service CONSISTENTLY. Finally in late April 2021, 4 months later, I requested cancellation for the 4th time and was told that I could if I wanted since it had been greater than 15 weeks. I asked what the status of my Saber was, and they actually told me it was preparing to ship! I took a leap of faith and decided to wait for the product, boy am I glad I did.

This Saber is beautiful. The custom CNC metal is gorgeous, with no flaws anywhere. The handle wrap is superb. The screws needed to access the saber's functions are low profile and sit flush with no issues. It's bright, makes all the sounds perfectly, and quite sturdy. The product is breathtaking and I absolutely love it; not only is it well made it holds up. I already tested out how "battle-ready" it is and boy it can take a pretty good beating.\

BOTTOM LINE: Absolute TRASH customer service. Do not expect consistent updates on your order, do not expect decent communication via email, do not expect to be able to cancel your order for a month, BUT know the product you're ordering is sublime. One of the best Sabers on the market, definitely worth the wait. I give 3 stars simply because the quality was so phenomenal but the customer service was so abysmal.

SaberForge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 13, 2021
California
1 review
0 helpful votes
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It was exactly what I ordered.
January 2, 2023

Site was easy to navigate, loved the product showed up on time, in the time period they said it would.

Date of experience: January 2, 2023
Utah
1 review
0 helpful votes
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Blades
March 4, 2022

Just the right length I needed, they're great in weight, awesome to wield, I might have to get some more

Date of experience: March 4, 2022
Rhode Island
1 review
4 helpful votes
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Saber forge scam
June 12, 2018

Never got my chassies or saber parts becaus they don't e mail me back scam don't buy from this site at all they will rip you off your money big scam

Date of experience: June 12, 2018
North Carolina
1 review
0 helpful votes
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Saber Forge is the heat!
March 6, 2024

This was my second order from Saberforge. Turn around time was very fast and the order was perfect! Saberforge is my go to saber dealer!

Date of experience: March 6, 2024
California
1 review
0 helpful votes
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Wrong color
April 2, 2022

I waited a long time and I didn't receive anything until I contacted the website. Then I got the wrong shade of blue I wanted my saber part colored

SaberForge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 3, 2022
Virginia
1 review
0 helpful votes
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Shopping on this site was lovely had an excellent experience and the options are great I will most definitely shop here again.

Date of experience: May 17, 2024