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Ryobi ToolsReviews 795

3.1

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Ryobi Tools Reviews Summary

Ryobi enjoys a mixed reputation among its customers, with notable strengths in product quality and versatility. Many users appreciate the performance and ease of use of their tools, particularly battery-operated lawn equipment, which is praised for its efficiency and lightweight design. However, significant concerns arise regarding customer service, particularly related to warranty claims, service delays, and difficulties in obtaining replacement parts. Complaints about inadequate support and communication suggest a need for improvement in customer relations. Overall, while Ryobi has a loyal customer base, enhancing service responsiveness could bolster its reputation further.

This summary is generated by AI, based on text from customer reviews

service
303
value
412
shipping
192
returns
165
quality
411

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Tennessee
1 review
0 helpful votes
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Hedge trimmer
July 24, 2021

Does a great job and easy to use. Would recommend this garden tool to anyone. I hope this review helps.

Date of experience: July 24, 2021
Iowa
1 review
0 helpful votes
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Cordless blower
July 24, 2021

Just received the cordless blower. Fantastic service. It shipped out right away. Tried it out as soon as I took it out of the box. It works great.

Date of experience: July 24, 2021
New York
1 review
1 helpful vote
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Ryobi website
July 24, 2021

The website will not allow me to register my tools nor create an account. All links circle back around to registering page. Drop menus don't work. So overall learning about their product through their own means doesn't work. Been attempting through phone/tablet/desktop

Date of experience: July 24, 2021
Michigan
1 review
0 helpful votes
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I really like this trimmer it is easy to use I have trouble with the longer trimmer but this one fits my hand just perfect and works great

Date of experience: July 24, 2021
California
1 review
0 helpful votes
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Assembly out of the box was easy, no tools required. The weight is only 6LBS and NO cord to worry about. The blowing power is just OK but it meets all my blower needs for leaves & debris.

Date of experience: July 23, 2021
Canada
1 review
0 helpful votes
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Decision
July 24, 2021

I had a hard time deciding which trimmer to get. Luckily I had a home depot employee patient enough to go through all the models. I ended up with the 40v 15 in brushless. I read a review saying it was loud. I personally disagree. Runs very smooth, well built and easy to load. It took me about five minutes to assemble out of the box. Pretty happy so far.

Date of experience: July 23, 2021
Washington
1 review
0 helpful votes
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These tools are awesome and so easy to use! I would highly recommend for any one!
But, especially for Seniors! They are so easy to operate, even I Child could use them ( Don't recommend. A
Child use) I Love are ROBI Tools! Thank you ROBI!
P.S. The prices are awesome too!

Date of experience: July 22, 2021
Illinois
1 review
0 helpful votes
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Good machine
July 22, 2021

The weed wacker is a good machine BUT being one with alternative attachments it would be NICER if it had an additional Battery so I could keep on going with other things to do

Date of experience: July 22, 2021
Missouri
1 review
1 helpful vote
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18v sprayer
July 20, 2021

I purchased this Ryobi 18v sprayer from Home Depot. The first one lasted a less than a month, Home Depot replaced it. I got it in the fall so I didn't use it for a few months. I go to use it and it will hardly spray, called Ryobi they told me I have too take it to a repair center. I took it in on June 16 they said the motor was bad and they advised Ryobi to send me another one. I got it back on July 14th or so, in the mean time I had to buy a pump sprayer to spray for spiders. I tried to use the Ryobi sprayer and this new one would not spray very well, called Ryobi and they said I would have to take it to the repair center. I asked her "Why would I want to try a 4th one?" She said if needed I would have to take a 100 to the repair center. I wasted a $100.

Date of experience: July 20, 2021
Maryland
1 review
0 helpful votes
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Love your tools
July 20, 2021

I've tried weekwacker brand, sears, and others and nothing compares to Ryobi. I've had the model 137r for I don't know how many years but it's never failed. I bought a new one because the bearing are starting to be very noisy. The great thing also is the different attachments you can buy. Keep up your great products.

Date of experience: July 20, 2021
Nevada
1 review
0 helpful votes
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Awesome
July 20, 2021

I bought a 10 in 18 volt trimmer and I works perfect for my yard. I have a collection of ryobi cordless tools and have never had any problems!

Date of experience: July 19, 2021
Canada
1 review
0 helpful votes
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I have always trusted RYOBI as a tool company and the trimmer will be replacing an old gas powered trimmer I inherited from my father. I fell that going to a battery trimmer helps the environment.

Date of experience: July 18, 2021
Pennsylvania
1 review
0 helpful votes
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Great products
July 19, 2021

A very well product 100per satisfied easy to work with lite weight I have different Ryobi tools all of them are made very well Thank you

Date of experience: July 18, 2021
Virginia
1 review
0 helpful votes
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It's a keeper
July 19, 2021

Congratulations to the designers and engineers to the Ryobi Team for putting together a well rounded machine.

Date of experience: July 18, 2021
Texas
1 review
0 helpful votes
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I recently purchased a RYOBI chemical sprayer to add to my many RYOBI tools, it works very well, I just turn it on and point the spray nozzle and pull the trigger.
I have set up a special wall in my garage to hang all of my Ryobi tools and a charging station for all of my batteries, So Easy! No gasoline or oil to spill, no wrenching my shoulder pulling a rope. Just slip the battery into the required tool and go to work. Thanks RYOBI! I would like for you to create a small battery operated heater, battery operated, safe to carry anywhere, like a camper, hunting blind, boat, tent, etc.

Date of experience: July 18, 2021
Iowa
1 review
0 helpful votes
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40 volt lawn mower
July 19, 2021

We bought a 20 in 40 volt lawn mower. It worked amazing. This is our 6 th ryobi product we have purchased and we love them all.

Date of experience: July 17, 2021
South Carolina
1 review
0 helpful votes
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Saw a neighbor using this blower & the next day purchased it at Home Depot.
We love it because my wife does not have to pull a starter cord to start it. It is strong enough & the battery last long enough to blow our entire, large driveway, back patio & all else. If you need an extra stronger blow, you just push the "turbo" button right on the handle to get a tough spot or heaver sticks. It is quiet & does not disturb our neighbors, even on Sunday.
Get one, there is no cord to drag around.
Art & Connie, HHI, SC

Date of experience: July 17, 2021
Tennessee
1 review
0 helpful votes
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Fast and Easy
July 18, 2021

I now own 13 of the best and most-used cordless tools, the latest which is the weed trimmer. I love them all, since they save me gas, which is more expensive than the electricity used to charge the batteries. They all also allow me to work any place anytime without an electric cord. Most of them are also lighter and therefore more efficient in time and effort. I always promote Ryobi tools to my friends. Yeah!

Date of experience: July 16, 2021
Florida
1 review
0 helpful votes
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Great weedwacker
July 16, 2021

Real nice machine could use a sholder strap. Otherwise works great.the feeder line head was not tightened so it flew off, i figured out how to thighten it myself. Could be dangerous.

Date of experience: July 15, 2021
California
1 review
0 helpful votes
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Ryobi 40v trimmer
July 16, 2021

We bought a Ryobi 40V trimmer on 7/13/21my husband used it yesterday and was very impressed.he has a gas and electric trimmer but said this one beats them both. It is easy to start.

Date of experience: July 14, 2021