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The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.
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Only complaint would be they don't ship to Canada.
Love you guys, the best ever! Always shows up in great condition!
I have a 2017 Miata RF, which has more square side windows than the Soft top trim of the car. I was unfortunately sent the precut tint kit for the soft top.
I was able to find my product that no one else had except for a very very large quantity order. Once shipped it arrived faster than expected.
Had to buy a 1ft segment plus shipping just to see if I liked the color. I think they used to sell samples for a few bucks.
Easy, easy, easy! From identifying what I wanted, searching they're inventory, easy checkout, to fast delivery. I will be a repeat customer.
I don't normally leave reviews, but when I do, it's either 5 stars or no stars. In this case, I digress. I highly inform you to look elsewhere. The product descriptions from this company are misleading and outright scamish. I paid $100 for literal stickers (I'm not kidding) when the website has a very different description and wording surrounding its products. At the same time, these 'stickers' don't even fully match up to the exact product it says it does, while also NOT EVEN STICKING lol. This will be one of many reviews I leave because no one and I repeat no one should buy from this company and the good reviews are most likely fake. Good day.
I never received my paint protection film for my mirrors. The post office sent me an empty package saying that the film was damaged. I emailed pictures to your company and they said they have to investigate it further. I would like this resolved.
Package was on time, great product. Good quality. Everything I hoped for.
We received our order quickly and was well packaged to protect it from damage.
It was a great experience I pray in the future you all will provide more ABC instructions especially when it comes to the corners put it on the tint Even though you have the application it needs a little bit more specifics like start on the top first or start on the bottom or the sides it'll be more helpful in the future it's great idea great product.
Fast impressive service and quality. First class service and product as well as delivery.
I used both instructions and I did not understand it. I could not apply the tint and ended up wasting both of the taillights. But I liked how the package came with all the extra things I ordered. Would have been better if the instructions were a bit better, though.
I got the wrong kit and they aren't making it right to top it off they blocked me from social media to keep me from voicing my oprinion
It was great, easy and fast to get to me! The experience was awesome
Purchased a 45x5ft vinyl wrap which arrived heavily damaged without any packaging. The customer service team reassured me on numerous occasions that a replacement was being sent and the damaged part was not needed to ensure proper compensation. After 2 weeks of daily check ins, it turns out they had no plans to send a replacement and started sending someone to my house daily to pick up the damaged part unannounced. Since I don't work from home, I have been unable to hand the parts off in person and am no longer able to contact the Rvinyl team as they have stopped responding to my emails and blocked my phone number. No replacement or reimbursement has been made. I consider this nothing short of a $1500 scam!
Really good really good really good really good really good
I received assistance ordering a specific color I needed, however the next day I was informed that the product suggested was out of stock after purchase. It was listed as in stock when I ordered it. I had to order another color that was semi similar. When I advised that the product was listed as being in stock on the website the csa advised me I should email to confirm first in the future. Um, no thank you. I don't know if I will be ordering from here again if this is the standard process.
Answer: I shopped with the company for over a decade before this issue. I would not have said so in the past, but recent online reviews suggest that the company is knowingly sending damaged products out.
Answer: I say find someplace local you can go to. Don't purchase vinyl on line seeing its going to be difficult to return if you need to. They will say anything to prevent from paying you.
Answer: They don't have a working number to talk to anyone. Just email address to talk to people who give you the run around. After sending pictures of the 2 vehicles they still sent me the wrong product 2 times. Then refused to return my money.
Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...