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RushOrderTeesReviews 1,828

4.8

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From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.8 stars from 1,828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 5th among T Shirts sites.

service
138
value
110
shipping
102
quality
158
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Luke L Chat
November 16, 2022

Great customer service from Luke in the customer chat!

Date of experience: November 16, 2022
Alyssa S. — RushOrderTees Rep
over a year old

Thanks, Zach!

Ohio
1 review
0 helpful votes
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Design Help
November 16, 2022

Had a few design question and Joshua was able to help me out in no time.

Date of experience: November 16, 2022
Alyssa S. — RushOrderTees Rep
over a year old

Love to hear that!

Virginia
1 review
0 helpful votes
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We've used Rush Order Tees for multiple custom items (hats & shirts) and have always been impressed with the quality. Justyne from customer service was also super helpful when we needed to correct a last minute mistake on an order that was already submitted.

Date of experience: November 16, 2022
Alyssa S. — RushOrderTees Rep
over a year old

Woohoo! Thanks for the repeat business!

Illinois
1 review
0 helpful votes
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Help with complex image
November 16, 2022

Talked with Joshua F. About my problem child design. He was super helpful!

Date of experience: November 16, 2022
Alyssa S. — RushOrderTees Rep
over a year old

He's so awesome and helpful when it comes to design!

New York
1 review
0 helpful votes
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Jackets
November 16, 2022

Had a great experience speaking with Joshua F - he was extremely helpful.

Date of experience: November 16, 2022
Colorado
1 review
1 helpful vote
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Great first experience
November 16, 2022

My company forgot to place our holiday order in time for this years party from our usual vendor. I learned about you all from a friend. Justyne K was SO helpful, ensuring we could find a product that looked great with our company logo, could arrive by our short deadline, and met our budget. I can't wait to see the finished result, but if it's half a great as your customer service, it will be wonderful. We plan on using you for all our company swag moving forward. Thank you!

Date of experience: November 16, 2022
Virginia
1 review
0 helpful votes
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Great!
November 16, 2022

Everything arrived earlier than expected! Could not be happier about the turnaround

Date of experience: November 16, 2022
Alyssa S. — RushOrderTees Rep
over a year old

Thanks! Jon!

Texas
1 review
1 helpful vote
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Jersey
November 16, 2022

I had low expectations going into the quality of the jersey I custom ordered but when I received it I was more than impressed. The Quality was great, the colors weren't faded or dull it looked exactly how I wanted it.

Date of experience: November 15, 2022
Alyssa S. — RushOrderTees Rep
over a year old

Yay! So happy to hear that!

West Virginia
1 review
0 helpful votes
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Poor print quality.
November 11, 2022

I ordered 6 shirts and they arrived timely. The printing on one of the shirts was poor with one letter completely missing. I reached out via email but never got a response. After a few washes the printing is nearly all gone. I wish they would have at least tried to resolve this issue.

Date of experience: November 11, 2022
Alyssa S. — RushOrderTees Rep
over a year old

Hey Donald,

I'm so sorry to hear this happened and we're happy to get you a replacement order. Please reach out to me directly with your order number/email address and we'll get the new tees out to you asap.

- Alyssa, Customer Experience Manager
a.seiders@rushordertees.com

California
1 review
0 helpful votes
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Multiple quality issues
November 7, 2022

Have ordered twice from this company for the first order quality was great. Second order has been nothing but a nightmare. The order came in 3 weeks late with multiple errors and the print looked like it was rubbed off of the shirts. I sent them photos and they offered a reprint. On the reprint order the writing starts to come off after the first wash. I have contacted the company with photos and they will not reprint the order again since they have reprinted it once. This was an $1000 order. They will only offer a discount to order again. Why would I waste more money with this company? Move on don't use this company terrible quality and terrible customer service.

Date of experience: November 7, 2022
Alyssa S. — RushOrderTees Rep
over a year old

Hi! So sorry this has been your experience. Please reach out to me directly at a.seiders@rushordertees.com and we'll get this corrected for you asap.

- Alyssa, Customer Experience Manager

Wisconsin
1 review
1 helpful vote
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Cheap Decals Used
November 5, 2022

Not impressed, my order came later than expected. Colors do not match what I designed really. My design and final proof its like they changed the colors in design. Also the logo is like a decal that will come off during washes, I'm not impressed. After paying $40 per shirt I wish I never found this place. I'll have to get a new shirt again since you will only see the lettering after washes. Really disappointed...

Feeling like I got ripped off.

Date of experience: November 5, 2022
Alyssa S. — RushOrderTees Rep
over a year old

Hi Tiffany,

So sorry this has been your experience. Please reach out to me directly at a.seiders@rushordertees.com and we'll get this corrected for you asap.

- Alyssa, Customer Experience Manager

Illinois
1 review
1 helpful vote
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My experience was EXCELLENT
I Designed 2 different tees, front an back an everything about them is Perfect. The photos, the colors, the sizes, perfect. I couldnt be happier with the quality an attention to detail. I love their work. An i will recommend them to everyone i know. Not even one little mistake. Everything was exactly how i ordered an they definately exceeded my expectations!
Thank You. RushOrderTees. Youre Awesome! Rosy Daquila

Date of experience: November 2, 2022
North Carolina
1 review
3 helpful votes
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Customer Service 10/10
October 31, 2022

I ordered and received 3 sweatshirts from Rush Order Tees. One of them was unfortunately damaged and had a printing issue BUT I submitted a ticket with their service team, provided images, and they're sending me a new one. I understand these things happen and the great resolution and timing from Rush Order Tee's will keep me as a customer for all future orders. Thank you!

Date of experience: October 31, 2022
Minnesota
1 review
0 helpful votes
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Outstanding Customer Service
June 2, 2023

I placed an order for 1 ea of a couple designs as "proofs" for our team to look at. The design had printing on the sleeves (which would incur an additional fee). This outstanding customer service waived the extra fee with the understanding that future orders would have the fee attached. This is just a great way to operate. We have been customer for a while and will continue to come back. Thank you Rush Order Tees!

Date of experience: October 29, 2022
Alaska
1 review
0 helpful votes
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Hoodie
October 28, 2022

They messed up my first order but the quality and fit were great, they sent another for free! I'm pretty satisfied with my product

Date of experience: October 27, 2022
Oregon
1 review
3 helpful votes
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My order was perfect it was delivered early and simply amazing! Thank you! We love them! I can not believe the prices and quality of the hoodies and hats!

Date of experience: October 21, 2022
Arkansas
1 review
0 helpful votes
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Rushorder T's
October 15, 2022
Updated review

I had made a purchase in September with Rushorder T's. It did not go well, the quality was bad, the shirt was not true to size (very small) and the no quantity limit was false.
I'm updating my review on this coma y because in the end they made it right. I received a t-shirt, good quality, true to size and they gave me a partial refund on the order.
The work is good! You have to find the right CSR, otherwise you will be frustrated even more.

Date of experience: October 13, 2022

I chose a shirt that claimed "no minimum quantity" required, NOT TRUE! I had to buy 3. I received the shirts, and they are too small!
The sleeve is barely 14", the sizing chart shows it should be 15.5, the width shows it should be 22" and it is barely 20", the length shows 27 and it is not even 24" long? These have not even been washed, from what I am reading once they are washed, they shrink a lot!
I emailed their customer service about the issue and was pretty much told, sorry about your luck, we don't fix size problems. They did tell me I could order 3 more at 50% off?!?!? I spent $234.00 on 3 shirts that don't fit and a hoodie! Luckily, I ordered the hoodie in an extra-large, it doesn't fit like I would like, but it is do-able. I just won't be able to put it in the dryer.

Date of experience: September 30,2022

Date of experience: October 3, 2022
Washington
1 review
1 helpful vote
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They have always been great to work with. Francis is super helpful. We order hundreds of shirts multiple times a year and they always on time with a great product.

Date of experience: October 7, 2022
Virginia
1 review
1 helpful vote
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The website is truly a pleasure to work with and the functionality is a breeze. Really easy to upload your artwork and manipulate it how you want it on the shirt both front and back. The cost was a little high for my budget but customer service went out of their way to make it more cost effective. They were a pleasure to work with and will be back for future purchases.

I guess my only critique is to provide more color options for certain style shirts. I have specific color schemes I need to work with, and I was limited to what I could choose based on that.

I haven't received my shirts as of yet, so I'll leave this at a 4 star for now.

Date of experience: October 6, 2022
Iowa
1 review
1 helpful vote
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Ducati t-shirt
September 29, 2022

Very happy with my shirt exactly as I wanted it high quality fast shipping excellent communication would highly recommend.

Date of experience: September 28, 2022