business logo of RushOrderTees

RushOrderTees

Overview

RushOrderTees has a rating of 4.9 stars from 1,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 4th among T Shirts sites.

service
118
value
100
shipping
92
returns
38
quality
114
This company responds to reviews on average within 1 day
How would you rate RushOrderTees?
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Arizona
1 review
0 helpful votes
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Chatting with Luke on a shirt design
June 9, 2023

Luke did a fantastic job being able to design a shirt using a picture of a shirt and a file that did not have a transparency. He was so kind and very quick to respond. He was very professional and polite.

Date of experience: June 9, 2023
Heather F. RushOrderTees Rep
over a year old

We will always be so grateful he didn't go with his friends to the Tosche Station and instead decided to join the ROTbellion! Thank you for this!

Rhode Island
1 review
0 helpful votes
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Luke is awesome - so helpful and patient!
December 11, 2023

I love your service - and the ability to only order one or two shirts (even with super custom designs like artwork on the sleeve) - this is unique and much appreciated. On top of that, Luke was a GREAT customer service representative - he supported me through the entire process and was all around very helpful and attentive. I could not have done it without him - THANK YOU for everything - I'll definitely be back!
Audrey

Date of experience: December 11, 2023
Laura W. RushOrderTees Rep
over a year old

Thank you for the great review, Audrey! Luke really is the best!

Maryland
1 review
0 helpful votes
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Delivered as promised!
April 25, 2023

A friend taking me and some other friends made a joke about us wearing a shirt that said, "Larkin is great and so are the Nats!" so of course i HAD to... and of course when you need custom shirts in a hurry, you go to RushOrderTees.

Website is super easy to interact with, uploading my art was a breeze, I paid to have them delivered by friday, they were delivered monday. THANK YOU!

Date of experience: April 25, 2023
Heather F. RushOrderTees Rep
over a year old

We absolutely love helping friends making their inside jokes come to life. Thank you so much for this!

California
1 review
0 helpful votes
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Shirt Sizing Advice from Tyler H
April 20, 2023

Tyler H was very helpful in answering my questions. I wanted to order 2 different shirts in small but wanted to make sure the sizing was accurate. He informed me that one shirt was accurate, but I should order 2 sizes up in another because it was a "Junior Cut." This was very helpful information for me.

I'm puttin gin my order today!

~Victoria

Date of experience: April 20, 2023
Heather F. RushOrderTees Rep
over a year old

Women's sizing in tee shirts can be tricky, so glad you had an expert to help. Thank you for this.

New York
1 review
0 helpful votes
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He got it!
December 16, 2022

I chatted with Luke L about logo positioning on a hat. At length, I explained the proper positioning to have the logo somewhat centered. He recapped and got my direction correct on the first go around. Yay!

Date of experience: December 16, 2022
Heather F. RushOrderTees Rep
over a year old

Glad he was able to help make sure everything was looking good for you. Thank you for this.

Illinois
1 review
0 helpful votes
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Amazing!
April 19, 2023

The website was easy to use, and I can tell that they cleaned up the image I submitted. I've used other custom apparel design sites and they would turn out pixely or the colors wouldn't look as pigmented as I'd like. This turned out incredible!

Date of experience: April 19, 2023
Heather F. RushOrderTees Rep
over a year old

When you look good, we look good! So glad to hear this was your experience, thank you so much for this

Arizona
1 review
0 helpful votes
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Excellent Customer Service
January 26, 2023

I entered the wrong address on my time-sensitive order. I only discovered that because I got a text saying it was shipped. (I also got an email, but it went into my junk folder, si I would've missed that!) I clicked the tracking button and saw the wrong address. I used the chat and Justyne K rapidly fixed the problem. It was awesome!

Date of experience: January 26, 2023
Heather F. RushOrderTees Rep
over a year old

Phew! So glad we were able to catch this in time and get it right. Thank you so much

Virginia
1 review
0 helpful votes
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Amazing customer service!
May 24, 2024

So I went cheap on a mesh snapback and the logo was printed a little smaller than i'd like. They fixed the logo, made it larger, and gave me the option for a super nice NIKE HAT! So stoked! THANKS TEAM!

Date of experience: May 14, 2024
Laura W. RushOrderTees Rep
12 months ago

Hey Ryan! Thank you for your feedback! We appreciate your business and are so happy we were able to help!

Texas
1 review
0 helpful votes
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Over 5
July 1, 2023

I was confused need help in adding my products on to and old design order and I couldn't figure it out and he helped me. I also needed to add more products he was able to just add them toy existing order instead of making another purchase. Very satisfied.

Date of experience: July 1, 2023
Heather F. RushOrderTees Rep
over a year old

So happy to have provided a great experience, thank you for this!

New York
1 review
0 helpful votes
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Always on time
August 28, 2023

I have ordered from here multiple times now and they have always done a great job standing behind their claims of speediness. On this particular order I started to worry it wouldn't be here in time but Angel did a fantastic job ensuring that wasn't the case at all, and had it expedited. Bravo and much appreciated.

Date of experience: August 28, 2023
Heather F. RushOrderTees Rep
over a year old

He really lives up to that name and we do our best to do the same. Thank you so much for this!

Florida
1 review
0 helpful votes
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Great customer service
December 14, 2022

Great customer service! We had an issue getting some youth size hoodies and Jessica was able to find what we needed to fulfill our order for a family reunion. This will be great for our family photo! Jessica Maas was very helpful and courteous

Date of experience: December 14, 2022
Heather F. RushOrderTees Rep
over a year old

We have to admit, we are really proud of our team and the service they provide. Thank you so much for this lovely review!

Florida
1 review
0 helpful votes
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Awesome!
January 25, 2023

I had a question about a shirt i was trying to order for work and she answered all my questions and was able to help me. I will be asking for her in the future to order again. Thank you so much Justyne K.

Date of experience: January 25, 2023
Heather F. RushOrderTees Rep
over a year old

She is such a valued member of the team and we love when people see why and sing her praises. Thank you for this!

Massachusetts
1 review
0 helpful votes
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Help with discount code
December 7, 2022

I was looking to use a discount code from an email promo on a re-order. I wasn't able to use the one I had, but Tyler H was easily able to offer me one that worked in its stead. Easy and quick. Very appreciative.

Date of experience: December 7, 2022
Heather F. RushOrderTees Rep
over a year old

He is so helpful and IM glad he was bale to get this taken care of for you. Thank you!

Pennsylvania
1 review
0 helpful votes
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Amazing Customer Service
May 24, 2023

Had a GREAT experience with Rush Order Tees, especially working with Tyler! He was able to work with me to finalize the design when I was having computer issues, helped me find a work around when my manager needed a sample shirt before ordering, and got me a great deal! We are so excited for our shirts to arrive and will definitely order again! 5 Stars - would recommend Rush Order Tee's to anyone after this great experience

Date of experience: May 24, 2023
Heather F. RushOrderTees Rep
over a year old

We love to see this! Thank you so much!

Florida
2 reviews
0 helpful votes
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Poor customer care
September 12, 2016

Order placed Saturday 9/3, "promised" proofs would be available in a few days.
No proofs by Tuesday, promised for Wednesday.
No proofs by Wednesday, promised for Thursday.
No proofs Thursday orimised for Friday.
No proofs Friday called again Saturday 9/10. Was told no designers working, promised they would contact me today Monday 9/12 in the morning... nobody contacted me.
Spoke on customer "live chat" first guy cut me off, the second guy wouldnt answer why all the proevious people had lied and why noone had contacted me, gave a stock answer that the T design proof and delivery are "subject to their production schedule"
The guarantee is therefor worthless. Sure I dont pay for something I dont get, but thats not the issue... the issue is, we depended on these guys, they let us down, disappointed everyone in our group, and there is nothing I can do about it, and its now too late to get the Ts elsewhere.

Date of experience: September 12, 2016
California
1 review
0 helpful votes
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Tyler was AWESOME
January 11, 2023

I had a special request of color combo I couldn't find on the website and Tyler found it, created a quote for me, answered all my questions-- was knowledgable, courteous, timely and super super helpful. Thanks Tyler!

Date of experience: January 11, 2023
Heather F. RushOrderTees Rep
over a year old

Sounds like Tyler knocked this outta the park! We appreciate this feedback, thank you!

Pennsylvania
1 review
0 helpful votes
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As a 1st time orderer, I was thinking my two separate orders would ship together. After seeing one was marked shipped and the other has not, I messaged them. Glad I did because I although I was getting my order in the time frame that was expected on their end, it wasn't going to be here in time for me to hand them out at my event this weekend. Well, Luke L. Saved the day with his quick responses and moved my order up to be delivered in time for me to package them nicely for this weekends event. :) (This was unexpected as it was my fault as I could have ordered them sooner or choose the faster shipping options.)

Date of experience: April 25, 2023
Heather F. RushOrderTees Rep
over a year old

We totally get the last-minute order anxiety and am so glad we were bale to help reduce that for you. Thank you so much

California
1 review
0 helpful votes
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AMAZBALLING service!
January 4, 2024

Luke was very patient with me (I was at work trying to message him while I was tending to customers) and he did an amazing job. He was understanding and just overall did fantabulous! I am definitely going to be recommending you guys to my friends and family!

Date of experience: January 4, 2024
Laura W. RushOrderTees Rep
over a year old

Awesome Tina :)

Washington
1 review
0 helpful votes
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Amazingly Great!
August 16, 2023

I recently ordered a hoodie and it is just great! The colors pop and I'm not saying the colors that I picked, I'm saying the way it's produced makes the colors really stand out well. The quality though is a little low, the drawstrings are thin and the end of the sleeve is a little weird. Also, this might have been my fault, but the text was supposed to be a Metallic text but when I got it, it was not. But as I said before, it might have been my fault and I am really happy with everything including the service. I appreciate that they really take time to understand the problem and fix it to the best of their abilities. Thank you so much!

Date of experience: August 15, 2023
Heather F. RushOrderTees Rep
over a year old

So glad we were able to work together to get you something you loved. Thankyou so much for this.

California
1 review
0 helpful votes
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My wife inspired me to change the wording on my t-shirt design, and I wasn't sure if I would be able to change it. Luke L. Was very helpful and got it taken care of for me. The process was very easy! I'm very excited to receive these shirts!

Date of experience: May 8, 2023
Heather F. RushOrderTees Rep
over a year old

So glad we could help make the wife happy with the update! Thank you for this