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RushOrderTees

Overview

RushOrderTees has a rating of 4.9 stars from 1,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 4th among T Shirts sites.

service
118
value
100
shipping
92
returns
38
quality
114
This company responds to reviews on average within 1 day
How would you rate RushOrderTees?
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New York
1 review
0 helpful votes
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Returning customer for past 2 years now
December 8, 2022

Rush Order Tees is overall an amazing company for all things - so far within 2+ years of ordering apparel from here, I had no issues at all with quality of customer service or the quality of the products! Shoutout to Josh Ferra who is my go-to person for specialty orders - the overall staff is great as well.

Date of experience: December 8, 2022
Heather F. RushOrderTees Rep
over a year old

It makes us really happy to have been giving you great service and products for the past two years, thank you so much for this!

New Jersey
1 review
0 helpful votes
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Great Customer Service
December 14, 2022

Jooshua F was extremely helpful. I had no clue what I was doing. I provided a pic of the design I was trying to replicate and in no time he designed exactly what I wanted. It looked even better than the original!

Date of experience: December 14, 2022
Heather F. RushOrderTees Rep
over a year old

Josh is fantastic when it comes to design help, so glad you were in great hands! Thank you

Illinois
1 review
0 helpful votes
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High Quality HD Printed T Shirt
June 1, 2023

I ordered custom shirt with a photo of my dog and text from a photo. The HD Printing in the shirt is incredibly high quality and exceeded my expectations for how large the photo is on the shirt. There is NO pixelation or blurriness (the original photo was slightly blurry from my dogs movement).

Date of experience: June 1, 2023
Heather F. RushOrderTees Rep
over a year old

We love to see and hear this! Thank you so much

New York
1 review
1 helpful vote
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I could not be happier with this company! They provided awesome customer service and the shirts turned out amazing! I even mispelled names on the back of my shirts and the company replaced them free of charge! I could not be happier with this company! Order from them and you will not be disappointed!

Date of experience: January 27, 2020
Alyssa S. RushOrderTees Rep
over a year old

Hey Tabitha! Thank you for the kind words! Sorry for misspelling the names on the back of your shirt. Glad we were able to fix that for you! Let us know when you want to place another order!

Florida
2 reviews
0 helpful votes
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Patient and professional
April 18, 2023

Mr. Maurice was patient and kind with me as I struggled to place an order. I am a disabled senior and have vision impairments, and Maurice took my calls twice and helped me with my order. He is an asset to your company, and I would like you to give him a raise and treat him to a nice lunch for going above and beyond. Theo

http://litwithfire.com

Date of experience: April 18, 2023
Heather F. RushOrderTees Rep
over a year old

We are so glad Maurice took such great care of you Theo, he is a real gem here and you see why we say that. Thank you so much for this lovely review.

Colorado
1 review
0 helpful votes
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Super Helpful!
December 5, 2022

This was my second experiance with rush order tees and they dont miss. I needed two extra hoodies while they were in the process of producing my order and they added it over the chat on the website in seconds with very little information or work on my part. The agent who talked to me was super polite and helpful. I will continue to use this company in the future!

Date of experience: December 5, 2022
Heather F. RushOrderTees Rep
over a year old

Thank you for the return business and the great review! So glad we can help add the pieces you needed and that you are enjoying your experience with us.

Maryland
1 review
0 helpful votes
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What customer service and response should be
December 13, 2023

I ordered and received a single shirt with a picture print and text. The text and shirt color sort of washed each other out and I asked RushOrderTees's customer service what could be done. The quick reply was a friendly offer to remake the shirt with different colors at no charge. I selected the new colors and submitted, but a small, weird, blobby section of the print I uploaded was missing and they asked if I could reupload. I tried from different browsers and computers, but it failed on my end, so I sent them the original with dimensions and asked if they were able to add the print on their end.
They added the print with no issues and submitted to me for approval. The new shirt was printed, sent and received in a few days and looks outstanding!

Thank you for your time and extra effort. It really is appreciated. I will share your name with everyone I tell about this shirt.

-Steve

Date of experience: December 13, 2023
Laura W. RushOrderTees Rep
over a year old

Thanks for the great review Steve! We are always happy to help! So happy to hear that you were so satisfied with the final product and service along the way!

Florida
1 review
0 helpful votes
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Tax Exemption Help
January 23, 2023

Justyne was such a help to me today. I needed tax exemption for my order and she assisted me not only once, but twice since I had to make adjustments to my order. She was nice and able to send me a tax exemption link for my specific order. Great customer service!

Date of experience: January 23, 2023
Heather F. RushOrderTees Rep
over a year old

Always happy to help[ make sure your account is up to date and you are getting the correct pricing. Thank you!

Oregon
1 review
0 helpful votes
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Super Fast Assistance
October 2, 2023

I was ordering some hoodies and tshirts for a work anniversary and realized immediately after I placed the order that the date on the tshirts was incorrect. I immediately contacted chat support and was connected with Angel, who updated the date for me right away. I really appreciate the help and I'm so thankful for his quick response.

Date of experience: October 2, 2023
Heather F. RushOrderTees Rep
over a year old

We absolutely love how much he lives up to his name. So glad he could get your order updated for you. Thank you

Connecticut
1 review
0 helpful votes
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The best customer service!
June 2, 2023

Today was the second time I've had the pleasure of chatting with Luke Lakatosh in terms of an order/shipping, and I truly can't say enough good things! He has always been incredibly helpful, professional, and kind. The level of customer service that I've experienced from Rush Order Tees, combined with the incredible quality of the products received, has ensured that I will continue to order from this amazing company. Their entire team is fantastic, and I couldn't be happier with the various shirts I've ordered from them.

Date of experience: June 2, 2023
Heather F. RushOrderTees Rep
over a year old

We really appreciate this and lobe to hear this, thank you so much for this lovely feedback and we look forward to continuing to work with you!

North Carolina
1 review
0 helpful votes
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GREAT CUSTOMER SERVICE!
January 5, 2023

WOW! Justyne K helped me with my order, and went above and beyond! I'm a small business and her help really made a difference. They were promp, thorough, and great to work with. Will definitely be coming back to order more items!

Date of experience: January 5, 2023
Heather F. RushOrderTees Rep
over a year old

I love seeing our team members names with all these stars, thank you so much!

Washington
2 reviews
2 helpful votes
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Problem resolved
March 10, 2022

I ordered two t-shirts with two different names on them. They came with both names the same. They did correct their mistake but they charged me for the corrected shrit. After a phone call with them they refunded my money.

Date of experience: March 9, 2022
Rhode Island
1 review
0 helpful votes
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EXCEPTIONAL CUSTOMER SERVICE
January 4, 2024

Luke went out of his way for over an hour to help edit my photoshop file and make it clear to be able to print correctly. He sent me great instructions to help me and try and do it myself and when I still couldn't figure it out, he stepped in and did it for me. He was seriously awesome, I am very very appreciative!

Date of experience: January 4, 2024
Laura W. RushOrderTees Rep
over a year old

Luke is Awesome! We are so happy to hear he was able to assist!

Texas
1 review
1 helpful vote
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Jersey
November 16, 2022

I had low expectations going into the quality of the jersey I custom ordered but when I received it I was more than impressed. The Quality was great, the colors weren't faded or dull it looked exactly how I wanted it.

Date of experience: November 15, 2022
Alyssa S. RushOrderTees Rep
over a year old

Yay! So happy to hear that!

New Jersey
1 review
0 helpful votes
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Only received 1/2 the stuff
November 25, 2022

Ordered 120 sweatpants and 120 sweatshirts. Only received the sweatpants. Luke is helping me and hope he comes through but I paid for expedited shipping so I better get the full order on time for my event. I hate being a "Karen" but we are talking about a $6k order!

Date of experience: November 25, 2022
RushOrderTees M. RushOrderTees Rep
over a year old

Hello Daniel, we see 5 UPS packages all arriving to your address at 1:29PM yesterday. We have contacted you via email to confirm this as well and from there we can assist any further.

Arkansas
1 review
0 helpful votes
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Great quality and fast shipping!
August 7, 2023

I ordered a custom shirt with some special graphics for an event. The graphics were PERFECT and the shirt was "heavy duty" - meaning it wasn't flimsy and I can tell it will hold up over time. Very pleased! Will use Rush Order Tees in the future!

Date of experience: August 7, 2023
Heather F. RushOrderTees Rep
over a year old

Glad we got you the quality you were looking for, thank you for the review!

New York
1 review
1 helpful vote
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Amazing
July 7, 2023

Love that I was able to create my own design. The website was very easy to use. My group was very happy with the number of hoodie colors to chose from. Shipping was fast and the overall quality of the hoodies was amazing. Thank you rushordertees!

Date of experience: July 7, 2023
Heather F. RushOrderTees Rep
over a year old

Wow we love seeing we could deliver such a crowd pleaser, thank you!

Ohio
1 review
0 helpful votes
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I wanted a custom shirt for a specific occasion on a specific date. The shirt was terribly expensive because I wanted only one shirt, $32.32 for one shirt with a photo and one word under the photo. I needed it by Friday, on the shipping options there was an option "Guarantee delivery by Friday" for $21.99 extra. Now I'm at $54.31 for one shirt delivered by Friday. Friday rolls around, late in the day and I start to worry so I log in to track the package and their website actually says that the order is on time for guaranteed delivery on Monday. What kind of nonsense is that? I have the email to prove the Friday guarantee - and they certainly took my money. I call the tollfree number, nobody answers. I called 5 more times over the next hour, nobody there but they wanted me to leave a voicemail. Rush Order Tees has poor practices and non-existent customer service.

Date of experience: June 15, 2019
Missouri
1 review
0 helpful votes
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Inquiring about by order
December 19, 2022

I didn't receive a confirmation email so I wasn't sure if I had even ordered or not. I got ahold of Luke and told him what was going on and got me the answered I needed. Thank you Luke keep up the good work.

Date of experience: December 19, 2022
Heather F. RushOrderTees Rep
over a year old

Oh no! So glad he could confirm that for you, thank you for this.

Michigan
1 review
0 helpful votes
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Great site and service
December 12, 2022

Selecting and customizing was super easy.
When I forgot to add text to the back after the order was placed, their customer service was super helpful to allow me to make these changes and update the order billing quickly

Date of experience: December 12, 2022
Heather F. RushOrderTees Rep
over a year old

I'm always happy to hear our customer service is on point! We pride ourselves on that, thank you for this!