Overview
RushOrderTees has a rating of 4.7 stars from 1,534 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and top notch. RushOrderTees ranks 7th among T Shirts sites.
Sent in an order. When i finally received it after 3 weeks, they rotated the logo before printing it. Emailed them to let them know of the mistake. They are going to replace/send out another shirt, but now have to wait another 7-10 days before it gets reprinted properly and then sent out.
I wanted a shirt made with a logo of a band. I forwarded the picture and was amazed of the quality, the shirt looks amazing, first time I used Rush Order Tees. Will definitely used them again for future orders and will recommend to friends.
Thanks for sharing your experience, John! We’re glad to hear that the shirt turned out amazing, and you’ll use us again. We appreciate the recommendation!
At the "last minute" I ordered a custom T-shirt for a neighbor's birthday party. The party was on a Tuesday and I ordered the shirt to be made and shipped on the previous Saturday. I had to have the shirt on Tuesday and it arrived by noon. This made my day and the shirt was a hit for our neighbor.
We appreciate the kind words, Jack! We’re glad the shirt arrived right on time and made the celebration extra special!
I originally received an order that had an alignment issue with the print on the front of the hoodie. I reached out to RushOrderTees promptly and received a very quick response they would fix the issue. 1 week later a new garment arrived exactly how I ordered it. I'm thrilled with the service RushOrderTees provides, especially since I can order premium garments with no minimum. I will be ordering more items from RushOrderTees and I'll gladly recommend RushOrderTees to anyone else who is looking for high quality custom gear. Thank you so much!
Thanks for sharing your experience, Kenneth! We’re glad we could resolve the issue quickly and get the hoodie just right. We appreciate the recommendation and look forward to your next order!
Would give zero stars, if allowed.
Rush order for 5 simple shirts. They sent me an email that the order had shipped and it hadn't - they just created the label. I waited 24 hours and it still hadn't shipped, so I reached out to customer service. They lied to me 3 times:
1) The agent (I see you, Damian!) insisted that the order had been shipped the prior day. It hadn't - lie #1 and we're off to a bad start.
2) They said it would be delivered that day (difficult when it hadn't even shipped, no?). So that's lie #2.
3) They said that bulk shipments aren't trackable or scanned by USPS. This makes no sense and is a complete lie.
They offered to send out a "replacement order" which would be completely different colors than what I ordered. I said yes, with zero faith that they would get them to me on time.
Sitting here a few days later and can document that the team sent out my original order AFTER they told me it had shipped multiple times (and implied that I'm not terribly bright). And customer service has stopped responding to emails.
They also never published my poor review on their site, which is a window into this company's ethics.
Overall - a shameful, deceitful and poor experience. This is a commoditized business and there are many others to choose from. Shop elsewhere.
No one cares that you made shirts for the Sixers
Hi Michael,
I'm sorry to hear about your experience and appreciate you reaching out. I want to clarify a few details regarding your order. You selected our free shipping option, which includes a delivery window rather than a guaranteed delivery date.
Your original order arrived on the second day of that window. After you contacted us and shared that you needed the items by the first day, we expedited a replacement order at no additional cost. Due to the quick turnaround required, we used black tees instead of grey to ensure timely delivery. That replacement arrived on the date you specified, and the original order followed one day later.
We truly regret that this resolution didn’t meet your expectations.
I had some hiccups down the road trying to order some custom t shirts but it was my fault. I accidentally typed in the wrong address for my delivery. And the shirts were for a MS walk this weekend! It looked like it wasn't going to make it back in time but I spoke to customer service. I explained the situation and everyone was so helpful! I just received the shirts today 2 days before the walk! Thank you so much! If I ever need another shirt again I will be using this site!
Thanks for sharing your experience, Elanor! We’re glad the team could step in and get your shirts to you in time for the MS walk. We’ll be here when you need your next order!
Thank you so much for getting my order to me in time for my husband's birthday yesterday, even with my constraints. You guys are WONDERFUL! He loved the t-shirt so much that he wore it to work today. Again, thank you sooo much for helping me do this in time.
Thanks for sharing your experience, Susan! We’re glad the shirt was made on time, and your husband loved it. We look forward to your next order!
ROTs was very helpful in addressing a problem, kind and timely in delivery. Their T-shirt is excellent quality, I would definitely order from them again!
Thanks for the review and recommendation, Susan! We’re glad the team was helpful, and you’re happy with the shirt quality. We look forward to your next order!
Received the wrong size shirt but customer service was fast and within hours were already producing the right sizes to ship out to me
Thanks for the review, Julian! We’re glad the team responded quickly and moved quickly to get the correct sizes!
Received wrong color shirts and they let me of course keep the 4 wrong color shirts and sent me 4 new ones in place.
They have also done this before in the past where I bought a few hats and one of the hats came and it was dented and anyways the decal had a crease in it so I documented it sent him a picture and then customer service as well. Sent me brand new hats for that order as well
Very good experience with customer service and how they handle things
Thanks for sharing this, Rhose! We're glad the team took care of the mix-ups quickly and made things right each time. We look forward to your next order!
Our hat order just came in and the hats look too good. Thank you for working on such tight schedule. You shall have more business from us.
Thanks for sharing your experience, Padma! We’re glad the hats turned out great and that we could meet your tight schedule. We look forward to more business together!
The order came on time as described. It looks great. Better than expected! Will order from the company again
Thanks for the review, Mara! We’re glad the hoodie turned out even better than expected. We look forward to your next order!
Along the way the team was easy to work with, answered any questions, concerns, and quickly incorporated all adjustments. Could not ask for a better experience. Quickly addressed shirt that can damaged.
We appreciate your feedback, Robert! It's great to hear that the team was responsive and made the process smooth for you. We are looking forward to your next order with us!
I used there on-line tools to design and order my hoodie. It was very straight forward and easy to use. I placed my order and went for the 2 day rush. After confirming and paying I realized that I had made a spelling error in my design. I called them and the correction was made quickly and correctly.
The hoodie arrived on time and it is of excellent quality.
Thanks for sharing your experience, Peter! We're glad the design process was easy, and the team quickly corrected your order. We look forward to your next order!
I've reached out to rushorder tees with my concerns, and luckily they will replace it with another, but it will arrive after my hubby's birthday. But we will receive the shirt. Thank you 😊
Thanks for sharing this, Kimberly! We’re sorry to hear the timing didn’t work out, but glad we could get a replacement on the way. We appreciate your patience!
My custom shirt didn't fit, so they sent me the appropriate size. Thank you so much! I will certainly be back.
Thanks for sharing this, Ryan! We're glad the team was able to get you the right size. We look forward to your next order!
They gave me a new tshirt, one got lost in mail!:)it was very helpful what they did they went out of their way I didn't expect that!
Thanks for sharing this, Austin! We're glad the team went above and beyond to replace your lost t-shirt. We look forward to your next order!
There was an issue with the shipping company and they were very quick in responding and getting the issue fixed. Very hassle free and accommodating!
We appreciate your feedback, Aries! It's great to hear the team responded quickly and made the process hassle-free. We look forward to your next order!
There was a flaw in my finished product. RushOrderTees Customer Service responded immediately to my concerns and a replacement is being sent to me. Thank you!
Thanks for sharing your experience, Jill! We're glad the team quickly addressed the issue and arranged a replacement for you. We appreciate your trust and support!
I've been buying my company apparel From Rush order tees for years now always satisfied. This is the first time I've had a problem and I would like to thank you for addressing it right away and making it right.
Thanks!
Thanks for your review, Craig! We appreciate your loyalty and are glad we could resolve the issue quickly. Looking forward to your next order!
- Visit Website
- Philadelphia, PA
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Peter, thank you for your patience and understanding throughout this mix-up. We truly appreciate your willingness to work with us to make things right and are.specialy committed to getting your corrected shirt to you as soon as possible. Your satisfaction means a lot to us!