business logo of RushMyPassport

RushMyPassportReviews 5,128

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


How would you rate RushMyPassport?
grey star
grey star
grey star
grey star
grey star

RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 4 days

Instant Feedback

1 review

We monitor reviews for authenticity

Joe A.
0 reviews
0 helpful votes
Follow Joe A.
Unfollow Joe A.
Share Review
Report Review

Job well done
February 23, 2018

Job well done.

Date of experience: February 23, 2018
Sherry L.
0 reviews
0 helpful votes
Follow Sherry L.
Unfollow Sherry L.
Share Review
Report Review

Fast, easy, and efficient
February 23, 2018

Fast, easy, and efficient.

Date of experience: February 23, 2018
Jon D.
0 reviews
0 helpful votes
Follow Jon D.
Unfollow Jon D.
Share Review
Report Review

I was skeptical this would work but I got my passport in just a few days. In fact, I signed up for too fast of a service than was necessary and they refunded me $200. The website isn't completely clear on how it works, but basically you authorize a courier to go in person to apply for renewal on your behalf. They handle all shipping labels and instructions. It's the perfect option if you don't live near a city where an in-person center is located. They even review your application over the phone before you send it in to ensure no errors. (Honestly, I really didn't want to do this... until they found an error!)

Definitely give this a shot if you are on any sort of timeline at all. Actually, maybe use it regardless of timeline because they do make the process much less confusing.

Date of experience: February 22, 2018
ed p.
0 reviews
0 helpful votes
Follow ed p.
Unfollow ed p.
Share Review
Report Review

My personal Agent Jason Austin made the process easy, understandable and timely. I would use this service again, and recommend it to anyone regardless of time issues or constraints.

Date of experience: February 19, 2018
PFRA N.
0 reviews
0 helpful votes
Follow PFRA N.
Unfollow PFRA N.
Share Review
Report Review

Expensive, but quite remarkable customer service
February 19, 2018

Expensive, but quite remarkable customer service. Representatives stay on the line while you fumble around figuring out what you're supposed to be doing, and guide you through it until you're done with each step. Waiting on hold was not excessive. Email updates were thorough and frequent enough to (almost) relieve one's anxiety. I made an inadvertent error in my original application and had to refile something. Again, customer service did an excellent job advising me what needed to be done. Despite that error, my new passport arrived a week ahead of the original schedule.

Date of experience: February 19, 2018
Erin I.
0 reviews
0 helpful votes
Follow Erin I.
Unfollow Erin I.
Share Review
Report Review

You gave concrete directions to follow and I received my passport in 2 days in time for my work trip. Simple as 1, 2, 3.

Date of experience: February 19, 2018
bruce L.
0 reviews
0 helpful votes
Follow bruce L.
Unfollow bruce L.
Share Review
Report Review

I would use this company they are great
February 19, 2018

I would use this company they are great. And will answer any questions you have at any time great service

Date of experience: February 19, 2018
Stacie X.
0 reviews
0 helpful votes
Follow Stacie X.
Unfollow Stacie X.
Share Review
Report Review

The people i dealt with were very nice and extremely helpful. They helped me with everything every step of the way. Easy to follow instructions. They made sure I knew what I had to get done and even went over all the documents with me. I received my passport on time. I would for sure recommend them to all my family and friends! So easy to deal with and so efficient!

Date of experience: February 16, 2018
patrick V.
0 reviews
0 helpful votes
Follow patrick V.
Unfollow patrick V.
Share Review
Report Review

I was in a tight spot because I let my passport expire and a rush project came up oversea. Rush my passport walked me through a bunch of different issues mutilated passport, tight time schedule aqnd everything came through perfectly. I would not hesitate to recommend them

Date of experience: February 16, 2018
Nick M.
0 reviews
0 helpful votes
Follow Nick M.
Unfollow Nick M.
Share Review
Report Review

...
February 16, 2018

Date of experience: February 16, 2018
Taylor Z.
0 reviews
0 helpful votes
Follow Taylor Z.
Unfollow Taylor Z.
Share Review
Report Review

Great website to use when you are in a rush to get a passport! I got my passport in less than a week

Date of experience: February 15, 2018
Nancy V.
0 reviews
0 helpful votes
Follow Nancy V.
Unfollow Nancy V.
Share Review
Report Review

First, I was extremely relieved this service is available given that I would not have been able to travel without an expedited passport renewal for my two children. The process is overwhelming and very exact so details are important. Amal and his team were incredibly helpful and patient as they walked me through every detail of the required documents and multi-step process so that I would not make a mistake and lose valuable time. Once I understood what I had to do, the rest of the process was easy to execute. Because they were so thorough in their explanations, I was able to make this happen without backtracking or missing items and steps. Once I dropped my paperwork to FEDEX in my prepaid postage, my only job was to check progress via email updates and wait for my passports! Thank you Amal and RushMyPassport! I can now look forward to my family vacation.

Date of experience: February 15, 2018
Paula A.
0 reviews
0 helpful votes
Follow Paula A.
Unfollow Paula A.
Share Review
Report Review

I realized about a week and a half before a trip to the middle east that my passport expiration date was only five months away rather than the mandatory six month leeway that the government requires. My son did some research for me and rushmypassport was one of the options we had. After talking with a representative we decided to put the fate of my trip in their hands. So glad we did,, the service was incredibly easy to use. They send you email updates. Two concerns for me was no 24 hour customer service which I think would be good to have for a panicked customer and I found out that the package was shipped by tracking quite a few hours before the company sent me that final email. Those things aside, I would definitely recommend this service...a bit pricey but worth it to me!

Date of experience: February 15, 2018
ryan I.
0 reviews
0 helpful votes
Follow ryan I.
Unfollow ryan I.
Share Review
Report Review

Great job by Amal and team
February 15, 2018

Great job by Amal and team. I was a little anxious as I had no time for error, but they came through and I got my passport around noon before I was leaving the next morning.

Date of experience: February 15, 2018
Kristina N.
0 reviews
0 helpful votes
Follow Kristina N.
Unfollow Kristina N.
Share Review
Report Review

Your company did such a wonderful job on the passport for my husband and I. We can't thank you enough. Honestly you made it so easy and the text and email updates were a bonus.

Date of experience: February 15, 2018
B M.
0 reviews
0 helpful votes
Follow B M.
Unfollow B M.
Share Review
Report Review

Easy to work with and I they met every expectation
February 15, 2018

Easy to work with and I they met every expectation. I highly recommend their services

Date of experience: February 15, 2018
MANJEET S.
0 reviews
0 helpful votes
Follow MANJEET S.
Unfollow MANJEET S.
Share Review
Report Review

...
February 14, 2018

Date of experience: February 14, 2018
Josh K.
0 reviews
0 helpful votes
Follow Josh K.
Unfollow Josh K.
Share Review
Report Review

I was really impressed with the precise organization. Very well organized.

Date of experience: February 12, 2018
Barnes K.
0 reviews
0 helpful votes
Follow Barnes K.
Unfollow Barnes K.
Share Review
Report Review

Very friendly and informative staff
February 12, 2018

Very friendly and informative staff. Would recommend to anyone.

Date of experience: February 12, 2018
Lynda Y.
0 reviews
0 helpful votes
Follow Lynda Y.
Unfollow Lynda Y.
Share Review
Report Review

...
February 12, 2018

Date of experience: February 12, 2018