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RushMyPassportReviews 5,128

3.5

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RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Brian Z.
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QUICK AND EASY
April 26, 2018

QUICK AND EASY. JUST FOLLOW THE STEPS AS GIVEN. YOU CAN CALL FOR ANY QUESTIONS.

Date of experience: April 26, 2018
Doug M.
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You Saved Me
April 25, 2018

You Saved Me. I decided to go to the Philippines last minute with some friends but my passport expired a month to early. The service was expensive but I am satisfied only 4 total days to get a pasport is awesome but next time I will renew when it has 12 months left. Passports are pretty much worthless the last 6 months anyway for travel.

Date of experience: April 25, 2018
John J.
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When discussing the checklist with your agent, I didn't understand that the photo has to have been taken in past 6 months. I sent one from 2008. This delayed my trip further. Please emphasize this with next customer.

Other than above, I was happy with service.

Date of experience: April 24, 2018
Janet G.
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Very professional and very, very helpful
April 24, 2018

Very professional and very, very helpful.

Date of experience: April 24, 2018
Dr W.
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Great service, THANKS ALOT...
April 24, 2018

Great service, THANKS ALOT...

Date of experience: April 24, 2018
Cindy C.
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All of my questions were answered and help was always available.

Date of experience: April 23, 2018
Sheri C.
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Great service!
April 22, 2018

Great service! Seamless, professional. Will definitely use again.

Date of experience: April 22, 2018
Stephan C.
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I want to leave this review for whoever is considering using Rushmypasspirt services.

I have used all sorts of services with much less
Complicated processes as the passport issuance/renewal.
I neede my passport renewed in a hurry and I hired Rushmypassport to do it for me as I couldn't go to the passport office to do it myself.

RUSHMYPASSPORT experience was A+++. From the very first contact with customer service to the follow up instructions and emails and even the calls I gave their customer service to get an update, I felt I was dealing with a group who knew exactly what they were doing, didn't give me false hope and guaranteeing anything as they depends on the government but within what they could guarantee they made me feel very confident and secure.

The outcome was incredibly accurate and I received my passport exactly within 15 minutes of when I was supposed to receive it.

One of my most positive and encouraging experience in a very very long time

Date of experience: April 21, 2018
d F.
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Instructions for obtaining passport are precise. Customer service was nice and easily accessed. Only problem I had was with the fedex confirmation, which was on fedex end. My package was delivered when/where it was supposed to according to rushmypassport verification; yet, fedex personnel didn't scan my document to communicate it arrived. Luckily, the pick up site had great employees that searched for my package and found it. Thankfully, I received my passport within 24 hrs that I was to depart for my trip. Thank you!

Date of experience: April 20, 2018
Bruce N.
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I had about three days before i was about to leave and checked on my passport and so unfortunate that my memory deceived me. The passport expired had to look up and found rush my passport and everything went smooth i received just as described in the website and expedite within 24 hours.Depends on what service you wish to take, i took the 24 and within days i was able to get the reply.The order status is always there if you get curious

Thank you for helping with the process huge help

Date of experience: April 20, 2018
Betty J.
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RushMyPassport.com did everything right and in the time promised. Great customer service and plenty of hand-holding throughout the process.

Date of experience: April 19, 2018
Karen F.
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Amazing service and worked 100% as expected!
April 19, 2018

Amazing service and worked 100% as expected!

Date of experience: April 19, 2018
Shirley N.
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I have to say how grateful I am for getting us our passports in such a short time! You helped make our dream vacation come true! There was a couple issues with being told two different things by three different customer service reps when trying to take care of the paperwork, however, I received my passport exactly when they said.

Date of experience: April 19, 2018
FM F.
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Rushmypassport offers one of the fastest courrier service I could find. It was certainly the easiest.
Their sign-up process is streamlined and, unlike some of their competitors, made fully clear BEFORE you have to pay.
As soon as you sign up, you receive automatic instructions plus a call from customer support to guide you through the steps you need to take.
They generate forms for you, create shipment labels, and everything you'd need.
The amount of effort I had to put was minimal.
I wish working with all service providers was like this!

Date of experience: April 19, 2018
Alexander I.
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Amazing company
April 19, 2018

Amazing company

Date of experience: April 19, 2018
L H.
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I loved that I received an email with every step of the way so I always knew the status of my Passport. Thank you for your tremendous service!

Date of experience: April 19, 2018
Christina G.
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The website, application and forms all very easy to use. Customer service was great and even saved me money! I would highly recommend this company to others!

Date of experience: April 18, 2018
Sharon M.
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Outstanding service, personnel exceeded good customer service. Would recommend your group to anyone who needed assistance with expedited passport. Reasonable fees

Date of experience: April 18, 2018
AL M.
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Great staff; had all the answers and got the job done without delay.

Date of experience: April 18, 2018
Gregory Q.
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Very thankful!
April 18, 2018

Very thankful!

Excellent!

Date of experience: April 18, 2018