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RushMyPassportReviews 5,128

3.5

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From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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S K.
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Outstanding service
April 18, 2018

Outstanding service

Date of experience: April 18, 2018
John M.
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April 18, 2018

Date of experience: April 18, 2018
TJ L.
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Last minute passport need
April 17, 2018

Last minute passport need. We made a mistake and they rushed it back to us for correct, which we return quickly and then we received the passport before the anticipated time. I really appreciated getting the automatic email updates.

Date of experience: April 17, 2018
DS X.
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A+ for getting me my passport a week earlier than originally anticipated.

C- for lack of coordination/communication.

Context: I called just to check the status of my order. The customer service agent quickly told me that the order was still out, and that I would receive my passport in a week (per order). Not a problem, that would be fine. But no more than 30 minutes later, I received an email to inform me that my passport was already on its way to me via FedEx. So, while I greatly appreciate the quick service, the lack of accurate information from customer service leaves reason for concern.

Date of experience: April 16, 2018
Rebecca J.
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It all ran very smoothly
April 16, 2018

It all ran very smoothly. The customer service rep was knowledgable, polite, and responsive. The passport arrived earlier than they had even projected.

Date of experience: April 16, 2018
Cheryl C.
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The service was very fast and efficient and exceeded my expectation.

Date of experience: April 15, 2018
Tommy F.
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I really appreciate the professional service and courteous agents that I dealt with. My application was literally finished before I realized it. Thank You

Date of experience: April 15, 2018
Dan M.
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My wife and I had planned a great vacation to Mexico, and when I went to sign in online six days before the trip on a Sunday night, I realized that my passport had expired, Luckily I googled and found your company and you came through! I am amazed and highly thankful for your services. Thank you to Quincy Vasquez! And I love the t shirt:-)

Date of experience: April 14, 2018
Berti A.
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April 14, 2018

Date of experience: April 14, 2018
Dave J.
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Very competent and courteous service
April 13, 2018

Very competent and courteous service.

Date of experience: April 13, 2018
john E.
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After reading all the steps i was hesitant
April 13, 2018

After reading all the steps i was hesitant. I needed my passport fast so i purchased the 3-5 business days option and it really did arrive within that time frame. You cant get your passport picture at walgreens or cvs which was really helpful.

Date of experience: April 13, 2018
Ingrid W.
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Working with Rush My Passport was easy & instructions were very thorough. I was updated regularly & within 8 business days, we had the passport. We live 3 hours away from an office that could have processed it for less however, avoiding lines & sitting in a government office for who now show long was well worth it!

Date of experience: April 12, 2018
Jason S.
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I was in a bind and needed my passport quick
April 12, 2018

I was in a bind and needed my passport quick. They ensured all docs were valid and guided me they the process and delivered ahead of schedule. Thank you for making this easy.

Date of experience: April 12, 2018
Jonny W.
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Super easy to use
April 11, 2018

Super easy to use
Expensive, but well worth it!

Date of experience: April 11, 2018
Pamela K.
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April 11, 2018

Date of experience: April 11, 2018
Dee Q.
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It was a great experience, customer service was courteous and helpful. I received my passport in a timely manner. I am very pleased.

Date of experience: April 11, 2018
Bob L.
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Excellent, Efficient Company
April 11, 2018

Excellent, Efficient Company

Date of experience: April 11, 2018
Brent U.
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Fantastic systems and process!
April 10, 2018

Fantastic systems and process! Top notch from start to finish. Every aspect exceeded my expectations!

Thank You!

Date of experience: April 10, 2018
Marshall I.
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Worth the price!
April 10, 2018

Worth the price!
Had new passport in less than three weeks.
Amazing!

Date of experience: April 10, 2018
Mark H.
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April 9, 2018

Date of experience: April 9, 2018