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RushMyPassportReviews 5,128

3.5

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RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


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RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

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Karen G.
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Amazing
May 8, 2018

Amazing - I received my passport 8 calendar days after I sent in my request. I found the instructions a little confusing, but managed to successfully get my paperwork in order regardless

Date of experience: May 8, 2018
Norma N.
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The people at rushmypassport were so helpful! And courteous and kind and patient! I waited to long after booking my trip to apply for my passport. After I contacted rushmypassport...problem solved. Thank you for taking the worry out of my trip!

Date of experience: May 8, 2018
Carol G.
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I procrastinated on getting my passport before my trip to Canada and I wanted to make sure that I would have a passport in my hand before the trip, so I decided to use RushMyPassport instead of sending the application in myself. I chose a 6-9 day service. I was super excited that I sent out my application and necessary items on a Friday and I got the passport back on a Tuesday. The turn around time was AMAZING. I called in for a couple of questions and there was hardly any wait time and everyone was extremely friendly. I would recommend using RushMyPassport to anyone who might be a procrastinator like me. :)

Date of experience: May 8, 2018
Catherine B.
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Two weeks prior to departure I could not find my passport. RushMyPassport provided excellent service. The customer support staff was clear and helpful with moving me through each step of the process. I selected the 3-5 day delivery and received my passport in 3 days. Thank you!

Date of experience: May 7, 2018
Jeanne A.
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I needed to renew my passport and a coworker highly recommended using rushmypassport. The representatives were professional and very helpful. The service was efficient and I received my passport in about 2 weeks. I will definitely use rushmypassport in the future.

Date of experience: May 6, 2018
Toni B.
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...
May 5, 2018

Date of experience: May 5, 2018
C T.
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It was my first time to apply for a passport. I needed it quickly and I was uncertain of some of the steps to take in order to get a passport. I talked with several different people at Rushmypassport and they were ALWAYS pleasant and patient with me.
Thanks for all your help!

Date of experience: May 5, 2018
EZ E.
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Excellent Service and time it took was less than expected. Great Job!

Date of experience: May 3, 2018
Lisa W.
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This service is very professional, very willing to assist the customer through the application process and reviewed all the items I needed to include in my submission. Once I submitted the package, I had my passport in under a week!

Worth every penny!

Date of experience: May 3, 2018
John B.
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Your representative was very professional and explained everything to me in detailed.

Date of experience: May 3, 2018
Tracey I.
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Worth very single penny
May 2, 2018

Worth very single penny.
I am so impressed with the service, the friendly manner of all of the customer service representatives that I spoke to and the very timely manner of my case.
I had my passport within a couple of days.
Thank you.
Great service

Date of experience: May 2, 2018
Maddy L.
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I received my passport in one week!
May 2, 2018

I received my passport in one week! All of the staff people that I spoke to was so helpful. Their patients and expertise with problems I was having were commendable. Many thanks for all the effort to get the paperwork completed.

Date of experience: May 2, 2018
Cathy L.
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Fantastic, fast, professional
May 2, 2018

Fantastic, fast, professional. I was surprised but they deliver what they promise.

Date of experience: May 2, 2018
Jesse L.
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Even though my passport got lost at your company, the customer service was able to help me file for lost passport and get my passport to me in less than a week. Way to go!
Thanks for the quick turn around.

Date of experience: April 30, 2018
Shelia H.
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I was concerned about the delivery of my passport, the office staff were not very helpful. But, I do realize it was my special circumstances that was the problem.

Date of experience: April 30, 2018
DON Z.
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GREAT SERVICE!
April 28, 2018

GREAT SERVICE! From the time I dropped my paperwork at FEDEX to the new passport being delivered was about 40 hours. Rush My Passport kept me updated throughout the entire process, never had to call for an update!

Date of experience: April 28, 2018
Soundmixer K.
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As advertised, excellent explanation of step by step process by customer service and prompt delivery. I received status updates via email throughout the process. I would recommend this company Tommy family.

Date of experience: April 26, 2018
Harry V.
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Very easy to work with, clear instructions and everything on time

Date of experience: April 26, 2018
Amy I.
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The people who helped me through this process were extremely helpful, friendly, and professional.

Date of experience: April 26, 2018
Radmila P.
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It was very fast service and excellent and and very friendly service. My todays call was for giving me credit for $25.oo because I do not need the passport card.

Date of experience: April 26, 2018