business logo of RushMyPassport

RushMyPassportReviews 5,128

3.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


How would you rate RushMyPassport?
grey star
grey star
grey star
grey star
grey star

RushMyPassport Reviews Summary

RushMyPassport has a rating of 3.5 stars from 5,128 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 4 days

Instant Feedback

1 review

We monitor reviews for authenticity

Steph R.
0 reviews
0 helpful votes
Follow Steph R.
Unfollow Steph R.
Share Review
Report Review

Everyone was very helpful and nice every time I called. Thank you

Date of experience: August 6, 2018
Chris N.
0 reviews
0 helpful votes
Follow Chris N.
Unfollow Chris N.
Share Review
Report Review

...
August 6, 2018

Date of experience: August 6, 2018
Dallas T.
0 reviews
0 helpful votes
Follow Dallas T.
Unfollow Dallas T.
Share Review
Report Review

The site was easy to use, and instructions were very clear. There was good follow up at every step. Helpful in resolving issues with State Department regarding problems with original photo provided. Carema was great and easy to work with.

Date of experience: August 6, 2018
Lauren S.
0 reviews
0 helpful votes
Follow Lauren S.
Unfollow Lauren S.
Share Review
Report Review

Fast and professional
August 6, 2018

Fast and professional. Thank you

Date of experience: August 6, 2018
Pam R.
0 reviews
0 helpful votes
Follow Pam R.
Unfollow Pam R.
Share Review
Report Review

Needed a passport for my boss in a hurry and came across this website. It gave very detailed instructions on what was needed in order to get his passport in a hurry. Once I gathered all the necessary information, I was instructed to contact a customer service rep to make sure I had all the documents needed for his passport. The rep walked me through each step and discovered I had one of the documents wrong. She instructed me on what I needed to do and once I had everything needed, I called again. That rep confirmed I had all the right documents. I had support every step of the way. Once I had sent the documents through fed ex, I received emails updating me on the progress of the passport. I would highly recommend rushmypassport.com if you need your passport quickly.

Date of experience: August 6, 2018
Mike W.
0 reviews
0 helpful votes
Follow Mike W.
Unfollow Mike W.
Share Review
Report Review

The day before our trip I dug my passport out and realized it had expired in 12/17. Being a Friday at 2:00 I figured I wasn't going to make the trip. My wife and kids proceeded with the trip Saturday morning and I stayed home to deal with the expired passport thing. After calling several agencies and trying to get an appointment I started digging around online. I came across Rushmypassport.com and figured it's at least worth a shot. An agent helped me get everything I needed and helped me fill out the forms. Still skeptical, I mailed everything Saturday morning hoping it will all work out. I got email updates during each step and Tuesday around 1:00 FedEx dropped my passport on my doorstep. Wednesday morning at 7:30 I boarded my flight for Cabo! Highly recommend this place if you need a passport in 3 days.

Date of experience: August 4, 2018
MC B.
0 reviews
0 helpful votes
Follow MC B.
Unfollow MC B.
Share Review
Report Review

Super easy to follow instructions and process
August 4, 2018

Super easy to follow instructions and process - Received text messages with updates - Highly recommend this service

Date of experience: August 4, 2018
Linda B.
0 reviews
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Share Review
Report Review

We discovered (to our horror) that my son's passport was expired just 5 days prior to our trip to Costa Rica with the entire family and we were traveling over the days leading up to the trip as well, leaving us with few options to solve the problem. Rushmypassport walked us through the process, which was more complicated because my son had been under 16 when his last passport was issued. They stayed with us through the entire process, answering questions and confirming the receipt of our package, processing of the passport and shipping back to us. It was worth every penny to know that the passport was being managed by a team of professionals. We returned home from Lake Tahoe to find the renewed passport had arrived and we are very happy customers!

Date of experience: August 3, 2018
Norm E.
0 reviews
0 helpful votes
Follow Norm E.
Unfollow Norm E.
Share Review
Report Review

Exceptional!
August 3, 2018

Exceptional! I had my doubts because of the short timeframe, but Rushmypassport came through with time to spare - thanks!

Date of experience: August 3, 2018
JEANINE W.
0 reviews
0 helpful votes
Follow JEANINE W.
Unfollow JEANINE W.
Share Review
Report Review

FABULOUS SERVICE!
August 2, 2018

FABULOUS SERVICE!
EXTREMELY RELIABLE, EFFICIENT, AND FRIENDLY!
I WILL USE AGAIN FOR ANY OTHER PASSPORT NEEDS.
THANK YOU SO SO MUCH!
XOXO
JEANINE WISOR

Date of experience: August 2, 2018
Ava N.
0 reviews
0 helpful votes
Follow Ava N.
Unfollow Ava N.
Share Review
Report Review

I was soooo stressed when I realized that while my son's passport had not expired, it was not the 6 months required to go out of the country. This was 2 weeks before we were to fly/cruise. The people at RushMyPassport were not only professional, they walked me through everything. Everything went just exactly as they said it would and I had my son't passport in hand 5 days later.

Date of experience: August 2, 2018
Lu D.
0 reviews
0 helpful votes
Follow Lu D.
Unfollow Lu D.
Share Review
Report Review

My interactions were always professional and productive. I called several times with questions and they were very helpful. I used them before so I believe this is my second or third time. I strongly recommend their services.

Date of experience: August 2, 2018
Jim A.
0 reviews
0 helpful votes
Follow Jim A.
Unfollow Jim A.
Share Review
Report Review

...
August 2, 2018

Date of experience: August 2, 2018
Panama
1 review
0 helpful votes
Follow Lucia M.
Unfollow Lucia M.
Share Review
Report Review

Disaster averted!
August 3, 2018

At first glance the cost to acquire a passport through Rush My Passport seemed high. However, there were many details I am certain I would have missed if I had taken this task on my own. In the process, I would have ran out of time to receive the passport within the very tight window I had before travel. Everyone I contacted at Rush My Passport was exceptionally accessible, patient and helpful. Their customer service was prompt and their guidance was particularly important. The outcome and peace of mind achieved were well worth the investment. I hope never to be in that predicament again, but I would use their services again.

Date of experience: August 2, 2018
Madeleine J.
0 reviews
0 helpful votes
Follow Madeleine J.
Unfollow Madeleine J.
Share Review
Report Review

Excellent service, very diligent, professional, and fast. I recommend 100%, I am happy I used you services. Thank you so much!

Date of experience: August 1, 2018
Katherine A.
0 reviews
0 helpful votes
Follow Katherine A.
Unfollow Katherine A.
Share Review
Report Review

...
August 1, 2018

Date of experience: August 1, 2018
Denis E.
0 reviews
0 helpful votes
Follow Denis E.
Unfollow Denis E.
Share Review
Report Review

Professional, polite and fast
August 1, 2018

Professional, polite and fast.

Date of experience: August 1, 2018
Mike D.
0 reviews
0 helpful votes
Follow Mike D.
Unfollow Mike D.
Share Review
Report Review

...
August 1, 2018

Date of experience: August 1, 2018
Herb Z.
0 reviews
0 helpful votes
Follow Herb Z.
Unfollow Herb Z.
Share Review
Report Review

Unbelievable customer service with easily understood instructions. You delivered as advertised even when you had to deal with the Federal bureaucracy! Worth every Dollar!

Date of experience: July 31, 2018
Julie A.
0 reviews
0 helpful votes
Follow Julie A.
Unfollow Julie A.
Share Review
Report Review

When I spoke with the customer service person, they seemed a little rushed in going through each step. I had to ask about the importance of my middle name not being spelled out at the top versus where it showed up later in the application where it was spelled out.

Date of experience: July 29, 2018