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RushMyPassportReviews 5,127

4.5

From the business

RushMyPassport.com is the #1 most trusted U.S. Passport Service. We save you time and a trip to the passport office. Our network of registered couriers nationwide are able to get your passport expedited in as little as 24 hours. The process is easy and quick. The moment you place your order it will be routed to one of our highly trained U.S. passport and visa specialists who will email you detailed instructions, passport applications and documents. Our proprietary software will track your order through the entire process. We can assist with applications for first time applicants, passport renewals, lost or stolen passport replacements, child passports, second passports and name and address corrections, We are proud to be voted the #1 service by The Wall Street Journal.


rushmypassport.com
West Palm Beach, FL
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RushMyPassport Reviews Summary

RushMyPassport has a rating of 4.5 stars from 5,127 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

This company responds to reviews on average within 7 days

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1 review
Alexander P.
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Fast and efficient service
November 17, 2014

Fast and efficient service. Even though I called about 4 times, they were all knowledgeable and patient. Excellent!

Date of experience: November 17, 2014
Perry E.
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Outstanding job
November 14, 2014

Outstanding job.

Date of experience: November 14, 2014
widiberto M.
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November 14, 2014

Date of experience: November 14, 2014
Gretchen W.
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The team helped guide me through every step of the process, and I received my new passport right on schedule.

Date of experience: November 14, 2014
Mirian S.
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After signing-up I was assisted by (a human representative) AMIE FIGUEROA who graciously walked me through the process step-by-step. All questions were answered with professional courtesy and patience which is more often absent in the service sector.
Notifications were promptly available throughout the process alerting me of the progress from beginning to end so that all concerns or anxiety's were eliminated.
The service was a bit pricy but it was worth it by -- eliminating the multiple trips to a government agency, that would have been made due to small errors or mistakes and the delays that would have been encountered and the time off from work -- yes -- for me the price was acceptable.

Date of experience: November 14, 2014
Margarita W.
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I've been very pleased with the service RushMyPassport provided. We had to renew a child's passport in a rush and picked this company based on the customer reviews, Wall Street journal article and the clarity of instructions on the website. It was a good choice! The reps were very responsive and professional and helped us realize that one important piece needed to be added to the package (a certified translation of a marriage certificate from another country). After we realized that obtaining this extra document would take additional time, we upgraded to a 2-day service and received the passport very promptly. I especially liked the e-mail notifications clearly stating the status of the order - it's really good to be informed! Overall, great work and we'll use them again, if needed.

Date of experience: November 13, 2014
Linda M.
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I had to get a long copy of my birth certificate, whice I was able to expedite from Austinm, Texas. I received it three days lkater and had mny infoirmation sealked and returned to rushmypassport...I had the completed passpoirt within a few days! Great place and nice people!

Date of experience: November 11, 2014
Uwe H.
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Unbelievable fast service, reliable and quick costumer service support, status updates are frequent - overall a great experience! Fantastic, thank you very much.

Date of experience: November 10, 2014
James E.
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I could not have been more pleased with this service. Customer support was great, answered all my questions and provided easy guidance for me to get through the process. I received my new passport in less time than promised. I would recommend this service to anyone.

Date of experience: November 10, 2014
Andrea E.
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I was hesitant but thanks to all the positive reviews I decided to use the service, so I feel I should have the same courtesy. 100% recommend it not only for the speed but knowing where my passport was at all times was priceless. Thank you!

Date of experience: November 10, 2014
B S.
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I needed my passport renewed in two days
November 9, 2014

I needed my passport renewed in two days. Your courier service saved my trip to the Bahamas. My case manager Teddy Etienne provided excellent service and helped get my passport renewed and delivered to me in time for my vacation.

Date of experience: November 9, 2014
Jennifer W.
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There is no way I could have gotten thru the passport process as quickly or efficiently doing it on my own...worth every penny!

Date of experience: November 7, 2014
R L.
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I needed to get my passport renewed quickly for business purposes and found rushmypassport.com via a web search. After some independent verification of the reviews they posted I initiated my renewal through them, selecting the "Rush" option for a 5 - 7 business day turnaround. Everything was handled properly and the few questions I had were answered promptly. I would not hesitate to recommend them and will use them again when it is time to renew passports for family members.

Date of experience: November 7, 2014
Brent M.
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Excellent!
November 7, 2014

Excellent! I am going to renew my passport with rushmypassport too! Thank you for the great service!

Date of experience: November 7, 2014
Charles P.
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Could not have been easier
November 6, 2014

Could not have been easier. Received both passport booklet & card on a Thursday after sending out my documents on Monday, this was a full week before the guaranteed delivery date. I travel internationally at least once a month and cannot afford to be without a passport. 100% satisfaction.

Date of experience: November 6, 2014
Rhonda G.
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Amie Figueroa was great, the process went exactly as she explained, no surprises, I would not hesitate to use their service again.

Date of experience: November 6, 2014
Judith Y.
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Very personable calm helpful assistance at a time when anxiety high due to my own lack of organization at letting my passport lapse. Thank you very much!

Date of experience: November 5, 2014
Theo Q.
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I am really pleased with your quick service
November 5, 2014

I am really pleased with your quick service. I definitely recommend friends and family to use you to get the service I got. I was very happy to get my children's passport in three days. Keep up with the good works. Job well done :)

Date of experience: November 5, 2014
Eugene B.
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November 5, 2014

Date of experience: November 5, 2014
Sherry L.
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It's easy as 1,2,3
November 5, 2014

It's easy as 1,2,3. If you need it fast then go to rush my passport. Com.

Date of experience: November 5, 2014