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Rugs.comReviews 5,961

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,961 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day

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Virginia
1 review
0 helpful votes
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Great "Bop" for your "Buck"!
December 22, 2023

I feel fortunate to have discovered Rugs.com when I moved 2 months ago … 7 rugs bought … so far. Excellent true color pictures, written descriptions, use their app to get an idea how the rug will look in your space! Fast, free shipping … helpful customer service! The best!

Date of experience: December 22, 2023
California
1 review
0 helpful votes
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The rugs I ordered worked out perfectly for what I needed. Liked them so well I ordered two more. Price was very good!

Date of experience: December 22, 2023
District of Columbia
1 review
0 helpful votes
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Pretty
December 22, 2023

The order came very quickly, which I was very surprised. Color was exactly perfect.

Date of experience: December 22, 2023
Virginia
1 review
0 helpful votes
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New rugs.
December 22, 2023

The quality of the rugs is very good for the price. However the cost of the performance pad is a bit high. Shipping is very fast.

Date of experience: December 22, 2023
Pennsylvania
1 review
0 helpful votes
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Rug Purchase
December 22, 2023

The buying process was seamless and we love the rug!

Date of experience: December 22, 2023
Tennessee
1 review
0 helpful votes
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Just what I needed.
December 21, 2023

Super fast shipping & great product! Needed these to go with ones I received in spring.
Thank you!

Date of experience: December 21, 2023
Maryland
1 review
0 helpful votes
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First rug
December 21, 2023

Quick and easy! And I'm so excited. Can't wait until it gets here!

Date of experience: December 21, 2023
Illinois
1 review
0 helpful votes
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Great web site.
December 21, 2023

You have an excellent web site with lots of choices. Your communications are quick and completely well structured.

Date of experience: December 21, 2023
North Carolina
1 review
0 helpful votes
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Family room rugs
December 21, 2023

This site had so many choices to pick from. I loved picking out the rug for my family room. I can't wait to get them.

Date of experience: December 21, 2023
Ohio
1 review
0 helpful votes
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Love rugs
December 21, 2023

This is my third purchase, and I love them all.
Send me more coupons and details and I will purchase more of your rugs. I love your rugs. They are great adorable.

Date of experience: December 21, 2023
New York
1 review
0 helpful votes
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Indoor outdoor rug for the mudroom
December 21, 2023

I just need a simple rug that's indoor outdoor for our mudroom that gets a lot of snow in the winter time. I picked out this rug in about two minutes. I was able to take a picture of the mudroom and it showed me what the rug would look like in the mudroom and it looked great. What a great feature to have on your website.

Date of experience: December 21, 2023
Arizona
1 review
0 helpful votes
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Pretty rugs
December 21, 2023

We order these rugs at the last minute for Christmas, and they look great in the area we put them. Service was fast about three days from the day we ordered then to the day we received them.

Date of experience: December 21, 2023
Texas
1 review
0 helpful votes
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Great Products and Prices
December 21, 2023

I love their rugs so much I repurchased the sam rug after my dog demolished my last one.

Date of experience: December 21, 2023
Pennsylvania
1 review
0 helpful votes
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Excellent Value
December 21, 2023

The colour is accurate as seen online which was a concern of mine. I am very pleased.
The rug is soft and try to size and is made
Very well.
It arrived early.

Date of experience: December 21, 2023
Virginia
2 reviews
0 helpful votes
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Great service
December 21, 2023

We ordered 2 rugs for our new house and they arrived 2 days early. Very good quality. We will be ordering a couple more soon.

Date of experience: December 21, 2023
Minnesota
1 review
0 helpful votes
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Happy customer
December 20, 2023

Rugs.com has a good selection of rugs and it is easy to find the right size and color/style. We love the rug we picked out. It met all of our expectations. It came on time. The instructions on set up were clear and very helpful. Our rug settled down nicely looks beautiful.We did call about something and they were so helpful with our questions. We will definitely use rugs.com again!

Date of experience: December 20, 2023
Ohio
1 review
0 helpful votes
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Rugs
December 20, 2023

Good job!
Fantastic!
Good job! Good job! Good job!

Date of experience: December 20, 2023
Rhode Island
1 review
0 helpful votes
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Repeat customer!
December 20, 2023

This is my 3rd purchase from rugs.com. Each time has been a consumer's delight: from the purchasing process, to the speedy hassle-free delivery, to the handsomeness of the rug chosen. Love, love, love our newest rug that arrived today.

Date of experience: December 20, 2023
Oregon
1 review
0 helpful votes
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I'll be back for more!
December 19, 2023

Wow, what a great value. I found the perfect rug in perfect colors at a great price.

Date of experience: December 19, 2023
Colorado
1 review
0 helpful votes
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Totally satisfied
December 19, 2023

The rug came quickly with good instructions. Very professional. Looks just as described.

Date of experience: December 19, 2023