Rosymerry Reviews Summary
The company's reputation is marred by significant concerns regarding order fulfillment and customer communication. Many customers express frustration over delayed shipments and a lack of timely updates, often leading to dissatisfaction and a sense of neglect. While some reviews highlight responsive interactions through payment platforms, the overall sentiment indicates a troubling trend of lost orders and inadequate support. Despite occasional positive remarks about customer service responsiveness, the prevailing issues with order management and refunds suggest a need for substantial improvements in operational reliability and customer engagement strategies.
This summary is generated by AI, based on text from customer reviews
They take your money, dont send any merchandise and then refuse to refund it. Absolutely ridiculous company.
No communication after i ordered... finally almost a month later i mailed an inquiry.
2 days later i received an email saying order had been lost and would be reshipped.?
Would not recommend doing any business with this company!
Updated review: Almost a month later, I still haven't received my order, but Rosymerry was very responsive through Paypal and cancelled the part of my order that had not been shipped yet. Still waiting for the part of the order that was shipped...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members