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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Bought this for my daughter; I got an 8 and it is just a tad large, but that is ok.
It was easy to place the order, the catalog has a good variety of products and it is easy to choose.
The diamond necklace I ordered had a very tiny, poorly functioning clasp. The clasp would hardly open or close because of the way it was designed. I had to return the product because of this design flaw.
This the perfect necklace I have been looking for! It took me 45 minutes to untangle the chain and enjoy the necklace. I love it.
I purchased a 16 inch sterling silver flat wheat chain with fresh water pearl at the center. The 16 inch was just a bit too snug so I exchanged it for the 18 inch. I called Customer Service and was given an RMA number with instructions on how to return the item. The CS rep was courteous and answered all my questions. RS received my return package and sent me a return confirmation within an hour of receiving it (I tracked it and used Fed Ex Ground). I also received a shipping confirmation email a few hours later. I could not be more pleased with the Customer Service I received nor the speed of this return transaction. I am anxiously awaiting my new necklace and highly recommend Ross-Simons. Their pricing and Customer Service is exceptional. I always receive my items sooner than anticipated.
This is a second time I am ordering from Ross Simons and color of the stone is not matching on each earring. It's disappointing because I like the style but would not keep them because earrings don't match
I am having difficulty redeeming my $50 gift certificate. My bill should be $! 57.13 not $207.13
Please cancel the orer if I cannot get my $50
Looks like a nice product! Saw in Denver Post. I'm happy with the bracelet. Sterling silver w a gold-plated heart. It will make a nice gift for Mother's Day or just to give as a sweet gift.
On more than one occasion I have purchased gifts for my wife from Ross-Simons and each time was easy and convenient. And most of all my wife was very pleased with the quality and appearance of each gift
Good shopping experience, found exactly what I was looking for.
Received my necklace in a timely manner!
Love the necklace.
I love my shopping experience with Ross Simons. I am very excited to be able to buy me some diamond earrings for my 70 me gift.
I love shopping with you normally but these earrings are a disappointment
Lovely necklace that is exactly as described and arrived on time
I sent this to my mother for Mother's Day. It is her birthstone. She raved about how pretty it is. I plan to get her the matching earrings for her birthday.
I loved the necklace but the closure was very, very small and thin.
Earrings same closure thin.
The necklace I bought was simply gorgeous. Well worth the money. The silver bracelet may be a little too tight, so I may have to take it to a jeweler for an extra link.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The coupon and the lesser amount charged to the credit card are visible on the Order Confirmation Email under Payment Methods. One of our representatives has reached out privately.