business logo of Ross-Simons

Ross-SimonsReviews 13,311

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,384
shipping
50
quality
11,771
This company responds to reviews on average within 2 days

Instant Feedback

61,896 reviews
Tennessee
1 review
0 helpful votes
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Excellent
March 31, 2022

It's been easy, so far. I thought I has already bought the earrings. Evidently I hadn't finished the process.
Both items arrived on time. Thanks.

Date of experience: March 31, 2022
California
2 reviews
0 helpful votes
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Great
March 31, 2022

Great products, it some I send gifts thru your site, you Need to have a gift card/message option.

Date of experience: March 31, 2022
New York
3 reviews
0 helpful votes
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Good Product a moderate price
March 29, 2022

Good website with more than one image of product and clear visuals of jewelry.

Date of experience: March 29, 2022
Illinois
1 review
0 helpful votes
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Beautiful
March 29, 2022

Jewelry is lovely. Unique pieces. Quick delivery. I love the quality of the pieces I purchased.

Date of experience: March 29, 2022
New Jersey
1 review
0 helpful votes
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Easy to use website. Good prices. Good customer service

Date of experience: March 28, 2022
New York
1 review
0 helpful votes
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Classic and Afforable
March 27, 2022

I generally love Ross-Simons jewelry. It is simple, classic, understated, beautiful, and affordable. I recently purchased a sapphire necklace that was not properly represented in the advertisement. The stone did not have a hint of blue and the chain was clunky. I will return this piece of jewelry.

Date of experience: March 27, 2022
Delaware
2 reviews
0 helpful votes
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My Business
March 25, 2022
Updated review

Very satisfied with my purchases. Very unsatisfied with your negative response to my inquiry to sell you a man's/woman's 14k gold ring with baguette diamonds and blue sapphires. You decided to look at the photo and it was not for you. Thanks for nothing.

Date of experience: March 25, 2022

My Amex card was rejected for 4 pay!
April 15, 2022
Previous review

My Amex card was rejected for 4 pay!

Date of experience: March 16, 2022
Florida
1 review
0 helpful votes
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Well I kept wanting to check out since this am and it didn't let me go to check out, with all the info requested filled uo.

Date of experience: March 24, 2022
Utah
1 review
0 helpful votes
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Excellent!
March 24, 2022

Site easy to navigate, with a large variety of items! Fast check out and very timely delivery!

Date of experience: March 24, 2022
New Jersey
1 review
0 helpful votes
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Great Experience
March 21, 2022

Very easy website to use and I appreciate the free shipping.:-)

Date of experience: March 21, 2022
Louisiana
1 review
0 helpful votes
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Ok bracelet
April 20, 2022
Updated review

Ok experience overall. I expected the bracelet to be heavier, since the original price was much higher and I bought it on clearance. In reality, it was probably worth only what I paid. No real deal.

Date of experience: March 21, 2022

Good experience
March 12, 2022
Previous review

Good experience

Date of experience: March 12, 2022
California
1 review
0 helpful votes
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Not what the picture showed
April 18, 2022

The diamond necklace was beautiful but the diamond bracelet looked nothing like the picture and the diamonds are very low quality and dirty. Super disappointed.

Date of experience: March 19, 2022
New York
1 review
0 helpful votes
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Great jewlery
March 18, 2022

Great quality - good prices - good selection
All the things I get are always well made

Date of experience: March 18, 2022
Georgia
1 review
0 helpful votes
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Disappointment with shipping.
April 17, 2022
Updated review

I bought this bracelet as a surprise gift for my wife whose birthday is next week. The package came with clear identification that it was from Ross-Simons. My wife got the mail from our mailbox and the surprise is no longer.

Date of experience: March 18, 2022

Very easy
March 11, 2022
Previous review

Very easy.

Date of experience: March 11, 2022
Virginia
2 reviews
0 helpful votes
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Relationship
March 18, 2022

The ring is not as dark as it appears on your site, disappointed

Date of experience: March 18, 2022
New York
2 reviews
0 helpful votes
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Definitely try Ross Simons!
March 18, 2022

Always a great experience with Ross Simons! Great selection, great prices, great service, great jewelry!

Date of experience: March 18, 2022
Pennsylvania
1 review
0 helpful votes
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I am a long long time customer of Ross-Simons and have purchased many beautiful pieces and have enjoyed wearing over the years!

Date of experience: March 16, 2022
Iowa
1 review
0 helpful votes
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They're beautiful. Save the bees
March 15, 2022

Nice product. I do hope some $ can be sent to a save the bees association!
No bees, no food.

Date of experience: March 15, 2022
Alabama
1 review
0 helpful votes
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Looks just like the picture
March 15, 2022

Easy shopping and checking out. Quality jewelry at a reasonable price. I am always satisfied with Ross Simon's products.

Date of experience: March 15, 2022
Massachusetts
1 review
0 helpful votes
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Easy to navigate and choose the product at your site. Nice quality!

Date of experience: March 15, 2022