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Ross-SimonsReviews 13,020

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,353
shipping
50
quality
11,472
This company responds to reviews on average within 2 days

Instant Feedback

61,122 reviews
Florida
2 reviews
0 helpful votes
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My order
May 10, 2022

I received a sterling silver station pearl cross necklace. It's dainty, feminine and I'm thoroughly thrilled with it!

Date of experience: May 10, 2022
Texas
1 review
0 helpful votes
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Pearls necklace
May 10, 2022

Easy to shop. I was looking for a pearl necklace to give as a graduation present without spending a fortune. I found a stunning Ross-Simmons cultured pearl! It was at a very low price compared with a retail store! The website shows a variety of items to pick from. Worth the money and time spent. Thank you.

Date of experience: May 10, 2022
North Carolina
1 review
0 helpful votes
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Sterling silver Bracelet
June 9, 2022
Updated review

Good Experience, no problem when ordering this bracelet. But a little disappointed I was looking for this bracelet to be a little heavier.

Date of experience: May 10, 2022

Great Experience, no problem
May 3, 2022
Previous review

Great Experience, no problem

Date of experience: May 3, 2022
Ohio
1 review
0 helpful votes
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Very pleased
May 10, 2022

Easy to find what you want, priced right & easily ordered. Ships quickly too.

Date of experience: May 10, 2022
New York
1 review
0 helpful votes
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The ordering process was as very easy and was delivered quickly.

Date of experience: May 10, 2022
Colorado
1 review
0 helpful votes
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Great gift
May 10, 2022

Simple and straight forward. Love how easy it is to customize it

Date of experience: May 10, 2022
Georgia
2 reviews
0 helpful votes
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Excellent business
May 10, 2022

I'm a long time customer from Atlanta. I use to shop at the Phipps Plaza location. Always satisfied with Ross Simon.

Date of experience: May 10, 2022
Nevada
1 review
0 helpful votes
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Very Impressed First Time Buyer
May 10, 2022

I was delighted with my jewelry. It arrived promptly and well packaged. I am very pleased with the quality of my purchases. I will definitely purchase from Ross and Simons again.

Date of experience: May 10, 2022
Arizona
1 review
0 helpful votes
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Bracelet
May 10, 2022

Great product. Exactly what was described. Ordered Received on time. Great experience. Will order again from Ross-Simons.

Date of experience: May 10, 2022
Indiana
1 review
0 helpful votes
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Lovely bracelet
May 10, 2022

Very easy, and smooth. No problems with ordering my bracket.

Date of experience: May 10, 2022
Illinois
1 review
0 helpful votes
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Who is this company?
May 10, 2022

I didn't know the company and was apprehensive but wanted the ring that I saw. Got it in a timely manner. Was as advertised. Very pleased.

Date of experience: May 10, 2022
Maryland
1 review
0 helpful votes
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Cross necklace
May 10, 2022

So much smaller than I expected. Would have liked it to be a little bigger. Should send a magnifying glass with the product.

Date of experience: May 10, 2022
Florida
1 review
0 helpful votes
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I love my new bracelet. I have ordered from Ross-SImon's before and have never been disappointed!

Date of experience: May 10, 2022
Pennsylvania
1 review
0 helpful votes
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Great
May 10, 2022

Great; everything was extremely simple- from ordering to tracking my package. Would definitely order again through this site

Date of experience: May 10, 2022
Georgia
1 review
0 helpful votes
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I love these earrings!
May 10, 2022

I love these earrings so much, that I will probably order the pair in white now so I can have both colors of cats.

Date of experience: May 10, 2022
Indiana
1 review
0 helpful votes
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Earrings
May 10, 2022

Earrings Matched my wife's necklace Very pretty nice matching said it will be for her for anniversary

Date of experience: May 10, 2022
Pennsylvania
2 reviews
0 helpful votes
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So Beautiful!
May 10, 2022

Exactly as shown, beautiful and absolutely perfect

Date of experience: May 10, 2022
Florida
2 reviews
0 helpful votes
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Down in the Sea
May 10, 2022

The catalog is easy to read. A lot of items to adore.

Date of experience: May 10, 2022
Hawaii
1 review
0 helpful votes
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I ordered a ring and earrings not a matching set but a perfect match and I gasped when I opened up the package! I am super fussy and was thrilled with both pieces and the remarkable quality of each piece and the obvious care and commitment to a company I would definitely order from again. Happy Anniversary to me!

Date of experience: May 10, 2022
Illinois
1 review
0 helpful votes
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Cross
May 10, 2022

Very pleased with my purchase. Bought for an upcoming baptism. Came quickly and as described.

Date of experience: May 10, 2022
Ross-Simons Reviews - Read 13,020 Customer Reviews of Ross-Simons | Sitejabber