business logo of Ross-Simons

Ross-SimonsReviews 13,454

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,398
shipping
50
quality
11,919
This company responds to reviews on average within 2 days

Instant Feedback

62,386 reviews

We monitor reviews for authenticity

Florida
1 review
2 helpful votes
Follow LYN S.
Unfollow LYN S.
Send Message
Share Review
Report Review

Moi et toi ring was all "moi"
July 4, 2025
Updated review

I love this concept of two stones, different cuts, put together in a ring---this one with a pearl and a pear shaped sapphire was a great design. Sure the sapphire is dark but it isn't small and this ring is right in style, but I will continue to love it because of the design. A super good deal for a super good looking ring. Go ahead and treat yourself.

Date of experience: June 24, 2025

I have ordered many jewelry items over a number of...
April 26, 2025
Previous review

I have ordered many jewelry items over a number of years for myself and for gifts. RARELY am I disappointed, and often amazed at the quality and low price compared to other comparable online jewelry sellers. Look here first, always, for the best quality and best price.

Date of experience: April 16, 2025
Georgia
1 review
0 helpful votes
Follow Mary P.
Unfollow Mary P.
Send Message
Share Review
Report Review

Fast shipping and good product
July 4, 2025

Cute necklace. The shipping was a day ahead of schedule. Alls well that ends well!

Date of experience: June 24, 2025
North Carolina
1 review
1 helpful vote
Follow Jelene W.
Unfollow Jelene W.
Send Message
Share Review
Report Review

Looked better than the picture
July 4, 2025

Ordering was easy, delivery was on time, and very pleased with product.

Date of experience: June 24, 2025
North Carolina
1 review
1 helpful vote
Follow N K.
Unfollow N K.
Send Message
Share Review
Report Review

Precious
July 4, 2025

The ring is amazing, just as pictured on website and description. Well worth the purchase.

Date of experience: June 24, 2025
Pennsylvania
1 review
0 helpful votes
Follow Ann J.
Unfollow Ann J.
Send Message
Share Review
Report Review

Too small clasp doesn't open wide enough.
July 4, 2025
Updated review

Too small clasp for use on my chains. To disappointed can't be used on any of my necklaces.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 24, 2025
Barbara J. — Ross-Simons Rep
2 months ago

We sell 1000s of pieces so there is something for everyone, and we understand this was not the right piece for you. We offer 30-day returns to make online shopping easier. We hope you are able to find something else you love! Private message sent.


GR8 selection
June 24, 2025
Previous review

GR8 selection

Date of experience: June 14, 2025
Missouri
1 review
1 helpful vote
Follow Mary S.
Unfollow Mary S.
Send Message
Share Review
Report Review

Ross-Simmons Does It Best!
July 4, 2025
Updated review

My latest purchase is an emerald necklace on a link chain. It is a 7 point something emerald solitaire placed crosswise. It is so pretty and suits me to a T. Priced very very well... affordable, which is important to me. I'm glad there's a Ross-Simons in my life.

Date of experience: June 24, 2025

Always good
June 24, 2025
Previous review

Always good. Everything great, priced right, affordable, great service, prompt shipping, my go-to jewelry people.

Date of experience: June 14, 2025
Alabama
1 review
0 helpful votes
Follow Linda R.
Unfollow Linda R.
Send Message
Share Review
Report Review

Perfect
July 4, 2025
Updated review

I have been looking for a pair of sand dollar earrings for a year. These are just what I was looking for at a very good price.

Date of experience: June 24, 2025

Found exactly what I wanted
June 18, 2025
Previous review

Found exactly what I wanted

Date of experience: June 8, 2025
Oklahoma
1 review
0 helpful votes
Follow Lisa G.
Unfollow Lisa G.
Send Message
Share Review
Report Review

Better than expected!
July 3, 2025

Choosing a ring and ordering was very easy. After recent order, I was so impressed at Ben much better the quality was and how much prettier the ring was in person!

Date of experience: June 23, 2025
New York
1 review
0 helpful votes
Follow Lisa C.
Unfollow Lisa C.
Send Message
Share Review
Report Review

Totally satisfied
July 3, 2025
Updated review

Beautiful ring, fits perfectly. Very happy with it. Would definitely shop there again.

Date of experience: June 23, 2025

Love your website!
June 23, 2025
Previous review

Love your website!

Date of experience: June 13, 2025
Florida
1 review
0 helpful votes
Follow Federico R.
Unfollow Federico R.
Send Message
Share Review
Report Review

Excellent pieces of jewelry!
July 3, 2025
Updated review

Very easy to browse and select pieces, the images are great.

Date of experience: June 23, 2025

Easy to browse and easy to select fabulous jewelry...
June 23, 2025
Previous review

Easy to browse and easy to select fabulous jewelry pieces!

Date of experience: June 13, 2025
Massachusetts
1 review
0 helpful votes
Follow Eva W.
Unfollow Eva W.
Send Message
Share Review
Report Review

Beautiful paper clip bracelet
July 3, 2025

The bracelet was beautiful and dainty. It would really be good worn with others.

Date of experience: June 23, 2025
New Jersey
1 review
0 helpful votes
Follow Florence J.
Unfollow Florence J.
Send Message
Share Review
Report Review

Birthday gift to myself.
July 3, 2025
Updated review

I had no difficulty placing my order but I couldn't figure out the size. When I received my order I was pleased with the look and quality but wished it was larger in size. I have been wearing it ever since I received it. Thank you.

Date of experience: June 23, 2025

Love your selections
June 21, 2025
Previous review

Love your selections. No difficulty deciding what to purchase.This is a gift to myself on my birthday today.Thank you.

Date of experience: June 11, 2025
Texas
1 review
0 helpful votes
Follow Felicia T.
Unfollow Felicia T.
Send Message
Share Review
Report Review

Pretty Things
July 3, 2025
Updated review

Everything has been nice and easy, I like sleek & slim pieces and this jewelry 100% fits my style. Affordable and lovely.

Date of experience: June 23, 2025

Not Bad I'm looking forward to receiving the order
June 17, 2025
Previous review

Not Bad I'm looking forward to receiving the order.

Date of experience: June 7, 2025
Virginia
1 review
0 helpful votes
Follow Sharon D.
Unfollow Sharon D.
Send Message
Share Review
Report Review

Black Onyx ring
July 3, 2025
Updated review

This is a beautiful ring. It was exactly as described. I'm very satisfied with my purchase!

Date of experience: June 23, 2025

Easy fast ordering
June 16, 2025
Previous review

Easy fast ordering.

Date of experience: June 6, 2025
California
1 review
0 helpful votes
Follow Josie J.
Unfollow Josie J.
Send Message
Share Review
Report Review

Too small earrings
July 2, 2025
Updated review

These were very nice earrings but too small for my taste. Would look great for a teenager or a small woman.

Date of experience: June 22, 2025

Beautiful necklace
February 8, 2025
Previous review

This necklace is so beautiful and looks better than photos. Highly recommend.

Date of experience: January 29, 2025
New Jersey
1 review
0 helpful votes
Follow Patricia T.
Unfollow Patricia T.
Send Message
Share Review
Report Review

Ruby Bracelet
July 2, 2025

The bracelet was of ruby and diamonds in a silver setting. Somewhat like a tennis bracelet. Size was over 8 inches and fit my wrist loosely, so it could move around my wrist without difficulty. Ruby gems are of a great red color. Will enjoy wearing it.

Date of experience: June 22, 2025
Tennessee
1 review
1 helpful vote
Follow Patricia B.
Unfollow Patricia B.
Send Message
Share Review
Report Review

Beautiful Necklace!
July 2, 2025

I choose a gold plated link necklace from the small magazine I received in the mail.
The necklace is even prettier than the picture, Very pleased.

Date of experience: June 22, 2025
Missouri
1 review
1 helpful vote
Follow Kimberly C.
Unfollow Kimberly C.
Send Message
Share Review
Report Review

Mowing a stone
July 2, 2025
Updated review

My ring has lost a black diamond after only one month. Otherwise I love the dainty ring so much!

Date of experience: June 22, 2025

Easy website to use and great prices
May 26, 2025
Previous review

Easy website to use and great prices

Date of experience: May 16, 2025
Georgia
1 review
1 helpful vote
Follow Lisa G.
Unfollow Lisa G.
Send Message
Share Review
Report Review

Love, love, love Ross Simons!
July 2, 2025
Updated review

This is my second pair of these beautiful earrings. After about five years of wear, my first pair had a few pings on them. I will wear these new ones with pride and share where I bought them.

Date of experience: June 22, 2025

I love Ross Simons!
June 21, 2025
Previous review

I love Ross Simons!

Date of experience: June 11, 2025
Connecticut
3 reviews
1 helpful vote
Follow Sylvia H.
Unfollow Sylvia H.
Send Message
Share Review
Report Review

Lovely choice
July 2, 2025
Updated review

I have bought several sets of earrings from you and I am always delighted when they arrive. They are good quality, attractive but also reasonably priced. Thank you

Date of experience: June 22, 2025

Love these earrings
March 3, 2025
Previous review

I ordered the bumble bee earrings. They are delightful and arrived quickly. I have loved all the products I have purchased from Ross Simmons. Thank you.

Date of experience: February 21, 2025