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Ross-SimonsReviews 13,033

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,354
shipping
50
quality
11,485
This company responds to reviews on average within 2 days

Instant Feedback

61,140 reviews
Virginia
1 review
0 helpful votes
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Pendant
May 16, 2022

It's quick and easy, and came really fast. In past experiences, though, I have noticed that, with rings, the stones tend to fall out after a while.

Date of experience: May 16, 2022
Texas
1 review
0 helpful votes
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Good experience, as always
May 16, 2022

I've been a Ross-Simons customer for many, many years. Always pleased with the price & quality.

Date of experience: May 16, 2022
Florida
1 review
0 helpful votes
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Bracelet
May 16, 2022

Extremely satisfied. Order came before Mothers Day.

Date of experience: May 16, 2022
California
1 review
0 helpful votes
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Perfect!
May 16, 2022

Over the years, every order from Ross Simons has arrived in a timely manner and just what I ordered!

Date of experience: May 16, 2022
Georgia
1 review
0 helpful votes
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Beautiful products! Presentation ensures I know exactly what I'm getting.

Date of experience: May 16, 2022
New York
2 reviews
0 helpful votes
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Beautiful ring!
May 16, 2022

It was great easy to shop for, received the order quickly.

Date of experience: May 16, 2022
North Carolina
1 review
0 helpful votes
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Quick turnaround for exchanges
May 16, 2022

I picked out the incorrect earrings for my wife which we discovered when they were opened on Mother's Day. I placed a new order for the correct earrings that night and submitted a refund for the others and they were both completed within a week.

Date of experience: May 16, 2022
Pennsylvania
1 review
0 helpful votes
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Great
May 16, 2022

Very happy with the purchase and the delivery- fast and easy

Date of experience: May 16, 2022
Florida
1 review
0 helpful votes
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Easy shopping
May 16, 2022

It was extremely easy to navigate the web site and place order.

Date of experience: May 16, 2022
Missouri
1 review
0 helpful votes
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Beautiful piece.
May 16, 2022

My only disappointment was that ring came with bag only. I felt a ring box would have been better presentation and safety for a ring of this size and with so many stones. Fragility as well as presentation.

Date of experience: May 16, 2022
Pennsylvania
1 review
0 helpful votes
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Buying these earrings was a fine experience. However the earrings themselves looked cheap, especially the diamonds.\

Date of experience: May 16, 2022
Rhode Island
1 review
0 helpful votes
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Bought necklace from catalog and had to return it because of the size

Date of experience: May 16, 2022
Florida
1 review
0 helpful votes
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Very easy buying experience online and item was delivered in a very timely manner!

Date of experience: May 16, 2022
New York
1 review
0 helpful votes
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.
May 16, 2022

...

Date of experience: May 16, 2022
Georgia
1 review
0 helpful votes
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It's great for small pendants
May 15, 2022

It's a great chain. I had ordered from Ross before and was very pleased. This chain came very fast.

Date of experience: May 15, 2022
New Jersey
4 reviews
0 helpful votes
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Ross-Simons
May 15, 2022

Has been good. I have had no problems with them on anything I bought.

Date of experience: May 15, 2022
New York
1 review
0 helpful votes
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Mothers Day treats
May 15, 2022

Saw these earrings advertised and asked for them for Mothers Day. I was NOT disappointed!

Date of experience: May 15, 2022
Illinois
1 review
0 helpful votes
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Satisfied
May 15, 2022

Prices are good - quality is good - shipping/delivery - good

Date of experience: May 15, 2022
New York
3 reviews
0 helpful votes
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Beautiful piece
May 15, 2022

Easy to order, fast shipping, item as show, nice quality!

Date of experience: May 15, 2022
France
2 reviews
0 helpful votes
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Exceeds expectations.
May 15, 2022

Pleasantly surprised by the quality. I've recently ordered, and they are great for customer service. I had a return once, and it was processed immediately and easily.

Date of experience: May 15, 2022