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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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CUSTOMER SERVICE SHOWED ME HOW TO FIND THE PEARLS I WAS LOOKING FOR & THE LENGTH I WANTED. WHEN EVERYTHING I ORDERED CAME IN, THE QUALITY WAS OVER THE TOP. I AM EXCEPTIONALY HAPPY WITH ALL THE ITEMS.
Site stated standard delivery 5-7 days. First update was 9 days which would not meet my needed delivery date. For that reason I reordered again with 2 day delivery. I will be needing to return this first purchase. I will contact customer service as soon as I can.
Ordered two pieces of jewelry-a necklace and a pair of earrings. Love both pieces and wore the necklace today! Arrived promptly and very satisfied with the quality!
Nice product lineup. The garnet I purchase was nice.
Good but it took a long time to get my package from the post office. I just received it today 06/08/22 and it was ship like two weeks ago.
. Placing order was easy. I very much like delivery to my home. The necklace arrived on time and packaged for travel.
I've bought from Ross-Simons a dozen times or so and it is always a good experience. The items are as described and arrive in a timely manner.
Cant wait too see my necklace! My first time ordering.
Delighted to receive my package; one item is wonderful, I love it. The other will be returned, does not lay right, ring clasp flimsy. The service for return has been exemplary.
I just never get any discounts or codes to use to save money! I never see them! Where are they? I have ordered before and love your company! Sincerely, SD
Loved the first beautiful sterling silver and gold bracelet I ordered. I wanted to add another. Love the beauty, quality and price.
It was also great to be able to find exactly what I was looking for and shipped in a very timely manner.
Easy to navigate, flips back and forth from individual items to the overall lists easily. Big variety although not much that I want today.
Easy to manage site, nice product offerings from this company
Is a pleasure to shop in Ross -Simons, everything is gorgeous
Nice site. Nice necklace chain length guide. But when the coral necklace arrived, it was much smaller than I thought it would be, especially based on price.
Excellent
Love the quality and price and service
But please shorten the minimum character requirement for this review
The amethyst earrings are so lovely; no problem there. My only negative comment is towards your delivery service. It took a lifetime to receive my purchase, and because of that, it put a negative vibe on my overall experience with your company.
It was easy to place an order. The order was completed and shipped quickly.
Quick and simple.The 3 mm and the 6 mm look nice together.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are glad both pieces arrived safely and hope the birthday girl loves her new piece. Our team has already assisted with the return. The original order was placed on the afternoon of 5/31, shipped on 6/1, and delivered on 6/6. The estimated delivery date is not accurate until UPS scans the package, usually in the evening of the day it ships. We have tried unsuccessfully to get this updated as it confuses customers. Packages are delivered the majority of the time in under 7 business days.