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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Love the products, but wish you would carry more rings in a woman's size 10. Not all of us have delicate hands.
Bought the ring for my daughter in with my grandson's birthstones. She gave me her size, you sent the ring and it fit her nicely and looked great!
I'm sure they will be delighted My experience was the best!
I bought a pair of gold over s/s-Puppy Paw Earrings; In Black Spinel!
I also bought the Charm to match!
Also: Bought a gold over s/s-Palm Tree with Diamonds Charm!
I Love Them All & Would Highly Recommend This Company! Get Pricing, Customer Service if You need Them, Fast Free Shipping!
Thanks For Your Sales Too!
I Love Shopping For All My Jewelry From Your Company! I've Never Been Disappointed! Great Selection, Prices, Fast Free Shipping, Etc.! No Matter Where I Live; Everything Arrives On Time, I Also Love Your Choice Of Gold over S/S! I Am A Jewelry Maker Myself, I Perchance A Lot of Fill-In Piece's, From You! Much Mahalo Nui Loa & Aloha, Diana Miller
Easy to order. Good pricing. Fast delivered very. Items as described.
Very pretty but on the smaller side. Stones seem to be good quality.
Very easy to shop and place an order.
I've always been pleased with shopping at RS. The one time I had to return an item, there was no problems.
Long time quality gold, silver, and gem stone lover... the pieces I've purchased are always quality made with unique designs and compliment-worthy accents to my wardrobe. Not to mention the sales allow me to purchase for myself and gift others at the same time.
Easy to order and receive! Nice packaging. Nice ring!
The Byzantine style ID bracelet is beautiful, and my daughter loves it. The engraving was perfect.
When I opened the box and saw the three initial monogram necklace, I was immediately thrilled! The size of the monogrammed disk and the delicate silver chain were absolutely perfect! The quality of the product is excellent. I would recommend this to everyone who can wear a 16" chain.
I purchased the bracelet for my niece. It's a beautiful piece. Happy with the look and quality.
The product doesn't look like photo. Doesn't appear to be or good quality-flimsy. Disappointed in the chain
This is the first time I've ordered on line from Ross Simons and I'm completely satisfied
With the process and the product, which is exactly as advertised. An excellent experience in every way.
Was looking for some 2 toned bracelets. The one I chose arrived and while technically it was what I ordered, it was smaller, lighter weight, and less eye catching than it appeared online. I had a similar experience the last time I ordered from R-S, so maybe I should lower my expectations.
Beautiful jewelry at a great price. And lightning fast shipping! Will definitely shop here again
I will give you a reply when the jewelry is given as a gift on July 26
Both rings the mesh ring is absolutely the most comfortable and truly stunning and the other ring is stunning as well. Very pleased with both.
I purchased some jewelry, and paid in full for that. But RS wants to extract further value from me, forcing me to work, FOR FREE, as a customer service consultant. RS sent not one, or two, but SEVEN separate demands that fill out a survey. Okay, I'm filling out the survey. I will also block RS, and never do business with the company again.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Ross-Simons typically only sends out one survey request after purchasing a piece of jewelry, and you are never required to fill it out. We regret that you received 7 survey requests, this is not typical and was a result of an unfortunate glitch in the system. We understand your frustration and appreciate your patience. Private message sent.