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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Half of my order was out of stock. I've received the earrings, but am waiting on tge matching necklace I ordered at the same time.
I ordered the red jade good fortune bracelet. However, it is not red. It is amber colored. Also, I am unable to unclasp it. I am disappointed in this order.?
Always a good price and excellent quality. Just as pictured.
Trying to redeem the coupon I had was too many steps
Purchase found to be Very timely and readily trackable with no hassles.
They had no
Sparkle at all. Very cloudy. Sending back.
I have received great service and superior quality of goods ordered. Very pleased with Ross-Simons. I am amazed at the quality of the products ordered and received. I haven't sent anything back yet so can't speak to that issue. Thanks
Always a pleasure to surf thru your inventory. So many styles and price points to choose from. Never been disappointed.
Love Ross Simons! Prompt courteous service, beautiful jewelry!
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My experiences with Ross Simons have always been great. This one is a lapis ring that is not quite up to the normal level of quality as it is sort of lopsided and it is not supposed to be. I just don't want to go to the trouble of sending it back.
These are absolutely beautiful earrings. I will add that I forget they are there while wearing them because they are so light. I'm a little concerned about the clasp on them just because of the other reviews but hopefully they will be fine. They feel tight when I close them and I totally love the diameter of them so am looking forward to enjoying these for many years.
I was happy with everything I ordered. Good Quality!
My daughter loves her ring and it's packaging. Thank you.
I expected a more coral color than what I received. However, I love red so red coral is okay.
I found what I needed at a very reasonable price and with a click of a mouse, the order was in and my gift arrived as soon as it was promised
I love to buy in this store! The jewelry are beautiful and excellent quality.
I sent this necklace to my grand-daughter purchased as a graduation gift. She has expressed pleasure at its receipt and sent a picture of herself wearing the necklace. I hope she will keep it on for a long time.
I have been shopping online at Ross-Simons for over 20 years. Everything is always as described and I have rarely had to return anything. Customer service is always great. Website is easy to use.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We want to make shopping from home easier, the photos we use are of our actual jewelry to help provide the best representation. We know things may look and feel different in person so offer easy 30-day returns.