Overview
Ross-Simons has a rating of 4.7 stars from 11,472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Instant Feedback
Mom surprised me with some Beautiful earrings and Rose ring. Just because :)
Love shopping online for new pieces! So beautiful!
Love everything from Ross Simons! Everything I order is just Beautiful! Thank you!
Perfect earrings for graduation gifts. Fast and quick service
Quick delivery. Quality necklace & affordable price.
I have not yet received my order from 5/10/23 very disappointed!
Easy site to look through. The ring I purchased is beautiful.
The chain was a tangled mess that took 30 minutes to fix
Beautiful opal and emerald. Great piece for a night on town.
I purchased these for my 10 yr old granddaughter when she had her ears pierced.
This gem necklace item was same as usual, minimally satisfying.
Super easy the description was exactly as described. Thanks
You cancelled my order….I don't have 50 character reasons
Thank you for order. Your order # I8340573 has not been cancelled. An email was sent to you on 8/3/23 to advise the Necklace is on backordered and currently expect delivery in the 3rd week of September. Your shipment will be completed shortly thereafter. A Private message was sent.
Great selection, very happy for overnight shipping
Order fulfillment was portrayed in a false manner and completely botched
It is important to us that customers receive their orders in a timely manner and we regret any confusion caused by the error in tracking updates, hopefully USPS has corrected this. It is always frustrating for anyone waiting on a package, especially a special gift. Our standard shipping delivers within 7 business days and we are happy to see this one was delivered on day 5. When placing an order our website shows "Arrives between" and lists the expected dates so customers may choose a faster delivery option as needed. We are working with our team to help them understand how to better communicate delivery expectations and ensure the dates posted are correct.
Carefully packed, prompt delivery, beautiful ceramics
This bracelet is well made and just as pictured. I love it! Shipping was fast, too!
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- Cranston, RI
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback. We regret to learn the piece did not meet your expectations. We do offer a 30-day return policy for all orders. Please call us at 1-800-835-0919 and one of our agents would be happy to assist you.