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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Great service and beautiful jewelry! I have been a Ross-Simons customer for many years. Thank you
Shipping was a little slow, but the people were so nice and helpful over the phone or in the office.
So happy with my recent purchase for a birthday gift and a bracelet for my granddaughter. She loves my bracelet I bought from Ross Simons years ago and ever time I wear it she tells me how much she loves it, so I got her one. She will be very happy
I ordered some jewelry for an upcoming wedding and was very happy with the purchase.
Super helpful and completely provided what I needed for my return.
Overall, my shopping experience was really good. This was my first time ordering, and I liked that they called to verify the purchase since it was a large dollar amount. The only problem I had was with shipping. The tracking information I initially received was incorrect and when I tried to track my order it didn't show any movement on that tracking number. I sent an email to customer service, and they responded pretty quickly. They apologized and let me know tracking number I received was incorrect and sent in error. They provided the correct tracking number, and I received my order the next day.
Your products are very will made and my wife is really happy with the items I bought her
After finding my husbands signet ring missing I decided to buy him a new one for his 80th birthday. I bought the first one for his 30th birthday but he took it off along with wedding band a few months ago and both are now missing. The ring you sent is beautiful but I haven't given it to him yet as his birthday is at the end of the month. I am sure he will love it! Thank you so much!
I have not received my order yet. I ordered it three weeks ago and the customer service department told me I had to wait for 14 days until another one is sent.
Item was as described…………………………………………………………………………..
I recently purchased a sunflower necklace for my wife's birthday…. Service was epic. Thanks
I found this necklace that I really like and received it quickly. Plus it was on sale.
Quick delivery especially for people like me that waits til the last minute!
Always pleased with my product & my experience with Ross Simons
Positive experience. Product arrived in timely manner.
Very good. Necklace is exactly as described and shown in picture.
I love browsing on this site because everyday, they have new pieces listed so there is always something to look forward to!
Prices are so low, Im buying Christmas gifts for my family right now.
They're cute and the perfect gift. Will definitely come to them in the future.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to learn of the delivery issue with your package. It is important to us that all of our customers receive their orders in a timely manner and can understand the frustration when they do not arrive. USPS does require 14 days to file a lost package claim, we will always work with our customers until resolution is made.