business logo of Ross-Simons

Ross-SimonsReviews 13,362

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,391
shipping
50
quality
11,822
This company responds to reviews on average within 2 days

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62,044 reviews

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Michigan
1 review
1 helpful vote
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Set of 3
September 28, 2022

I bought one of your bracelets a couple of years ago and it wears like iron and still looks new... This set is beautiful but one is slightly shorter making it difficult for me to put it on. Will keep them though cause I'll have my husband put it on my..

Date of experience: September 28, 2022
Texas
2 reviews
2 helpful votes
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Graduation present
September 28, 2022

This is the third time that I ordered this item as a graduation present for my granddaughters! It is a perfect gift.

Date of experience: September 28, 2022
Nevada
1 review
1 helpful vote
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Shopping is very easy and prices very good. Product choice is plentiful with fast delivery

Date of experience: September 28, 2022
Slovenia
1 review
1 helpful vote
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Great selection and pricing
September 28, 2022

Great selection and pricing. Was able to find the exact sort of freshwater pearl earrings I wanted. Delivery was incredibly fast and seamless. Very happy with my experience.

Date of experience: September 28, 2022
Indiana
1 review
0 helpful votes
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Good ring
October 27, 2022

Good product unusual combination pearl and jade fast delivery right messages

Date of experience: September 27, 2022
Barbara J. — Ross-Simons Rep
over a year old

Customer experience is important to us and we are glad you are happy with the jewelry. We look forward to shopping with you again.

Florida
1 review
2 helpful votes
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Cabochon ring
September 26, 2022

Super easy! Fast shipping! Also, the order was as described, thank you!

Date of experience: September 26, 2022
Florida
1 review
1 helpful vote
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Nice jewelry
September 26, 2022

Overall all was fine. One ring was much smaller stones than what appeared in the picture.

Date of experience: September 26, 2022
New York
1 review
1 helpful vote
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Fabulous
September 25, 2022
Updated review

Very happy with my purchase. I will be giving toas a gift to a friend for there birthday. I'm thinking of buying another for myself because the necklace is beautiful and well made.

Date of experience: September 25, 2022

Would like to rate after receiving purchase
September 18, 2022
Previous review

Would like to rate after receiving purchase

Date of experience: September 18, 2022
New Jersey
1 review
2 helpful votes
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Love the jewelry
September 25, 2022

Bought two necklaces from Ross-Simons and love them both! I can always count on finding very nice jewelry from the vast selection R-S has.

Date of experience: September 25, 2022
Michigan
1 review
1 helpful vote
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Not as pictures
September 25, 2022

I love the picture of the earring but the pearl was fastened at an angle ca at the bottom when made it look cheap and/or defective.

Date of experience: September 25, 2022
Florida
2 reviews
1 helpful vote
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Great buy
September 24, 2022

Beautiful sapphire necklace! My daughter will be so excited. It was on her wish list.

Date of experience: September 24, 2022
Kentucky
1 review
2 helpful votes
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Good experience
September 24, 2022
Updated review

Very good experience. Arrived promptly. Pleased with the necklace I received.

Date of experience: September 24, 2022

Very good experience
September 17, 2022
Previous review

Very good experience

Date of experience: September 17, 2022
Colorado
1 review
1 helpful vote
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Beautiful piece
September 24, 2022

Easy and fast. Love every piece of jewelry I've purchased from Ross and Simmons

Date of experience: September 24, 2022
Georgia
1 review
1 helpful vote
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Earings
September 23, 2022

This has been a good experience everything was easy to navigate

Date of experience: September 23, 2022
Florida
1 review
2 helpful votes
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Perfect gift
September 22, 2022

Had no problem placing order--excellent Ordered second one for myself

Date of experience: September 22, 2022
Arizona
1 review
1 helpful vote
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Earing Review
September 21, 2022

It is always easy shopping at Ross-Simons and the shipping is usually very prompt. I like my earings. I might have purchased the next size thought they might be too big. My smaller version will work.

Date of experience: September 21, 2022
Texas
1 review
3 helpful votes
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Very happy again
September 20, 2022

Very easy to look up what you want and to see it on a model

Great sight for good jewelery at a good price

Date of experience: September 20, 2022
District of Columbia
1 review
2 helpful votes
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Surprised —- a bit disappointed.
September 20, 2022
Updated review

I found my purchase on line and loved it. Perhaps the measurements were missed in my excitement to find the item in stock, but the item was MUCH smaller than expected. The chain, which was in addition to the pendent, was so tiny It took me forever to secure it. I am disappointed but kept the items. I will be incredibly vigilant with and if I make my next purchase.

Date of experience: September 20, 2022

Easy, private, relaxing
July 4, 2022
Previous review

Easy, private, relaxing.

Date of experience: July 4, 2022
Tennessee
1 review
1 helpful vote
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Great service and product
September 19, 2022
Updated review

Quick and easy. Beautiful product. I get lots of compliments on my necklace.

Date of experience: September 19, 2022

Beautiful earrings
July 29, 2022
Previous review

These were beautiful earrings at a very affordable price.

Date of experience: July 29, 2022
Alabama
1 review
1 helpful vote
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Highly recommended
September 19, 2022

A very broad selection at a reasonable price, all from the comfort of my home. Couldn't ask for anything more.

Date of experience: September 19, 2022