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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I bought one of your bracelets a couple of years ago and it wears like iron and still looks new... This set is beautiful but one is slightly shorter making it difficult for me to put it on. Will keep them though cause I'll have my husband put it on my..
This is the third time that I ordered this item as a graduation present for my granddaughters! It is a perfect gift.
Shopping is very easy and prices very good. Product choice is plentiful with fast delivery
Great selection and pricing. Was able to find the exact sort of freshwater pearl earrings I wanted. Delivery was incredibly fast and seamless. Very happy with my experience.
Good product unusual combination pearl and jade fast delivery right messages
Super easy! Fast shipping! Also, the order was as described, thank you!
Overall all was fine. One ring was much smaller stones than what appeared in the picture.
Very happy with my purchase. I will be giving toas a gift to a friend for there birthday. I'm thinking of buying another for myself because the necklace is beautiful and well made.
Would like to rate after receiving purchase
Bought two necklaces from Ross-Simons and love them both! I can always count on finding very nice jewelry from the vast selection R-S has.
I love the picture of the earring but the pearl was fastened at an angle ca at the bottom when made it look cheap and/or defective.
Very good experience. Arrived promptly. Pleased with the necklace I received.
Easy and fast. Love every piece of jewelry I've purchased from Ross and Simmons
This has been a good experience everything was easy to navigate
Had no problem placing order--excellent Ordered second one for myself
It is always easy shopping at Ross-Simons and the shipping is usually very prompt. I like my earings. I might have purchased the next size thought they might be too big. My smaller version will work.
Very easy to look up what you want and to see it on a model
Great sight for good jewelery at a good price
I found my purchase on line and loved it. Perhaps the measurements were missed in my excitement to find the item in stock, but the item was MUCH smaller than expected. The chain, which was in addition to the pendent, was so tiny It took me forever to secure it. I am disappointed but kept the items. I will be incredibly vigilant with and if I make my next purchase.
Quick and easy. Beautiful product. I get lots of compliments on my necklace.
These were beautiful earrings at a very affordable price.
A very broad selection at a reasonable price, all from the comfort of my home. Couldn't ask for anything more.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Customer experience is important to us and we are glad you are happy with the jewelry. We look forward to shopping with you again.