On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
User friendly on ordering my purchase. Good selection with reasonable price,
I've used your Company in the past and i love the product, customer service and expedient delivery
I love your jewelry and I wish I could order more. All of the jewelry that I've ordered has been high quality and your customer service is wonderful.
I found exactly the products I was looking for - sea shells necklace and bracelet. They arrived on time, the package was sturdy, but also very nice, and the jewelry is breathtaking!
Very easy to purchase, great price, cute merchandise
Fast shipping and earrings are as shown! Will be shopping with them again
My first order from Ross Simons went smoothly considering my new address and phone number. I'm sure my wife will love her turquoise necklace.
I love your jewelery… the style and quality is always top notch. I get many compliments on any piece I order from you.
I ordered 2 rings, 1 for myself and 1 for my mother for Christmas. They're both beautiful and I couldn't be happier!
Clasp is a little small and hard to hook. I like the piece but I thought it might be a little bigger.
Easy to deal with very nice people. One problem when they call back I will need to keep it from my darling wife so it's a surprise. But you guys were great. Again THANKS. Doug Niixon.
Very satisfied with my rings! Excellent fit and they look fabulous.
Timeframe was also as requested!
I probably will order again!
Bought 2 beautiful silver bracelets for my daughters. They love them!
A lovely item at a great price…. Very pleased and I would highly recommend shopping here.
Always find what I'm looking for & reasonably priced!
I have spent way too much money with your company!
Very good. But filling in this line to meet 50 character min limit.
I purchased a pair of earrings for my sister's birthday. When she received them there was no gift card or any indication of who sent them. She couldn't remember ordering them as she frequently orders from R/S. I am totally disappointed in R/S for this. She did like the earrings but the surprise of her gift was a non-issue due to the status of the packaging which I specified as a gift when I ordered them.
They are too heavy and because of the back holder being too small for the size they will not sit correctly on my ears. I will have to return them and perhaps at a later date will try something smaller.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members