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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I love the deals! My earrings look great. I love the modern style. Delivery was very fast.
Overall good experience, just not happy with purchases.
The earrings are beautiful and much larger than shown in the picture. The blue is almost black though.
Bracelet was delivered on time. We are having trouble opening the clasp of the bracelet, which I need to call Ross-Simons to ask how to open.
Nothing wrong with Ross, mail man drivers to wrong address, luckily my neighbors are honest.
Ring size runs very small. Had to return.
The necklace I received was not what I thought it would be. Much smaller and much flatter than it appears in the catalogue. This is probably the last time I will buy from you.
Always count on Ross-Simons! What more is there to say?
Looking forward to giving my daughter this lovely gift!
I could not find the engagement ring with the center stone and the setting that I liked. I called twice and the attendant, could not help me either on both times
First time order, and was delighted with all of the personal help I received, as order was shipping clear across country. Customer service was professional, helpful, patient, & told me exactly what to expect w/shipping & insurance. She provided me w/back up help if needed, and the follow through was impressive. I can honestly say, Ross-Simons exceeded all of my expectations…& my necklace is just beautiful & arrived perfectly packaged!
Thank you.
Can't open 2 pair of the earrings. Will need to return them.
The site is easy to use, and the product arrived on time.
My experience with the company was good easy to look on the web site for what your looking for
The ring I received was much smaller and thinner than the photo in your catalog. The diamonds we barely visible. It's very difficult to understand how you could charge so much for a ring of such poor quality.
All jewelry is pictured true to size for reference in our catalog and all dimensions are listed on our website and shown on model to represent size also. All diamonds are listed with color grade and clarity to give customers as much information on the product as possible to help decide if the item is right for you. We do offer a 30-day return policy if not completely satisfied with your purchase. Always reach out to us if any questions on an item at 1-800-521-7677.
Very pleased with my purchase. Bracelet is beautiful
User friendly on ordering my purchase. Good selection with reasonable price,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to learn you could not find the engagement ring with the center stone and the setting that you liked. We frequently receive new items into stock. Please check back as we may receive a ring into stock that will be in the style you like.