On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I tracked my package. It moved along fine til UPS dropped it at the post office where it sat for 2 days before delivery. I would rather have my packages delivered by UPS alll the way or FedEx.
The US post office is unreliable!
Shopping with Ross-Simons is convenient and easy. There are a vast array of beautiful items always. If you desire pearls, sterling silver or gold or maybe a gem stone…. You will definitely find the quality, service and value always
The engraved cup we ordered is beautiful and it shipped quickly. My only complaint is the gift box the cup came in is slightly damaged.
Delivered in timely manner. Great for small diamond pendant.
The outside finish was beautiful. Inside, a small area on the lid had a white area where the stain was missing. Also, the anti tarnish lining was not glued down properly in an area in the drawer.
The packaging for shipping was excellent.
Item as described, prompt delivery
I don't know why I am asked to say more to make this 50 characters. I won't leave a review again if I can't do it my way.
The giraffe pendant is beautiful! I'm giving it to my sister in law who is from South Africa and I know she's going to love it.
I have made several purchases from ross -simons and every transaction has been completely satisfying.
I have purchased 12 to 15 items from Ross-Simmons over the past 2-3 years. I have been happy with ALL of them, and so have my gifted. Highly recommend Ross-Simmon. Look at their catalog or online and be prepared to buy something from them. Even if it's just for yourself, wide price range along with a large selection.
My daughter loves gnomes! The earrings are perfect for her!
Very easy using Apple Pay. If my purchases weren't this easy I would have to do something terrible like go shopping or something.
Loved the bracelets, site was easy to use and package received in good condition
Very stunning piece. Will be using to layer many other black onyx necklaces.
Perfect transaction, necklace was packaged beautifully & glistened with diamond sparkle. Item arrived quickly.
So easy and a good catalogue to review gifts I want to purchase
I returned the earrings today hoping to get a pair with clasps that work. Otherwise they looked very nice.
I ordered the shell earrings, but am returning them because they are too light-weight. I was hoping for something more substantial
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.