business logo of Ross-Simons

Ross-SimonsReviews 13,368

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,392
shipping
50
quality
11,828
This company responds to reviews on average within 2 days

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62,069 reviews

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Tennessee
1 review
0 helpful votes
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Delivery
October 25, 2022

I tracked my package. It moved along fine til UPS dropped it at the post office where it sat for 2 days before delivery. I would rather have my packages delivered by UPS alll the way or FedEx.
The US post office is unreliable!

Date of experience: October 25, 2022
Virginia
1 review
1 helpful vote
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Shiny & Bright
October 24, 2022

Shopping with Ross-Simons is convenient and easy. There are a vast array of beautiful items always. If you desire pearls, sterling silver or gold or maybe a gem stone…. You will definitely find the quality, service and value always

Date of experience: October 24, 2022
Tennessee
1 review
0 helpful votes
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Great product but damaged gift box.
October 24, 2022

The engraved cup we ordered is beautiful and it shipped quickly. My only complaint is the gift box the cup came in is slightly damaged.

Date of experience: October 24, 2022
Ohio
1 review
0 helpful votes
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Review
November 23, 2022

Good. Received item quickly. Was as advertised. I think this will make a nice Christmas gift for my wife.

Date of experience: October 24, 2022
North Carolina
1 review
0 helpful votes
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Good service
October 24, 2022

Delivered in timely manner. Great for small diamond pendant.

Date of experience: October 24, 2022
New York
1 review
0 helpful votes
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Earrings
October 24, 2022

The earrings do not close properly, worried about loosing the earrings

Date of experience: October 24, 2022
California
1 review
0 helpful votes
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Perfect
October 23, 2022

It came on time and I love what I purchased. Ross-Simons has great quality jewelry.

Date of experience: October 23, 2022
New Hampshire
1 review
0 helpful votes
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Beautiful Finish
October 23, 2022

The outside finish was beautiful. Inside, a small area on the lid had a white area where the stain was missing. Also, the anti tarnish lining was not glued down properly in an area in the drawer.
The packaging for shipping was excellent.

Date of experience: October 23, 2022
Georgia
1 review
0 helpful votes
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Item as described, prompt delivery
October 23, 2022

Item as described, prompt delivery

I don't know why I am asked to say more to make this 50 characters. I won't leave a review again if I can't do it my way.

Date of experience: October 23, 2022
Maryland
1 review
1 helpful vote
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Love the Giraffe Pendant
October 22, 2022

The giraffe pendant is beautiful! I'm giving it to my sister in law who is from South Africa and I know she's going to love it.

Date of experience: October 22, 2022
New York
1 review
0 helpful votes
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I am content
October 22, 2022

I have made several purchases from ross -simons and every transaction has been completely satisfying.

Date of experience: October 22, 2022
Illinois
1 review
5 helpful votes
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Great news
October 22, 2022

I have purchased 12 to 15 items from Ross-Simmons over the past 2-3 years. I have been happy with ALL of them, and so have my gifted. Highly recommend Ross-Simmon. Look at their catalog or online and be prepared to buy something from them. Even if it's just for yourself, wide price range along with a large selection.

Date of experience: October 22, 2022
Florida
1 review
0 helpful votes
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Gnomes For Everything!
October 22, 2022

My daughter loves gnomes! The earrings are perfect for her!

Date of experience: October 22, 2022
Oregon
1 review
0 helpful votes
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Very easy using Apple Pay. If my purchases weren't this easy I would have to do something terrible like go shopping or something.

Date of experience: October 21, 2022
New Jersey
1 review
1 helpful vote
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Like
October 21, 2022

Loved the bracelets, site was easy to use and package received in good condition

Date of experience: October 21, 2022
Florida
3 reviews
0 helpful votes
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Black onyx 8mm necklace
October 21, 2022

Very stunning piece. Will be using to layer many other black onyx necklaces.

Date of experience: October 21, 2022
Kentucky
1 review
0 helpful votes
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Sparkling diamond tennis necklace
October 21, 2022

Perfect transaction, necklace was packaged beautifully & glistened with diamond sparkle. Item arrived quickly.

Date of experience: October 21, 2022
North Carolina
1 review
0 helpful votes
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Great gifts reasonably priced
October 21, 2022
Updated review

So easy and a good catalogue to review gifts I want to purchase

Date of experience: October 21, 2022

Clear directions on how to order
June 23, 2022
Previous review

Clear directions on how to order

Date of experience: June 23, 2022
Virginia
2 reviews
0 helpful votes
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Broken clasp
October 20, 2022

I returned the earrings today hoping to get a pair with clasps that work. Otherwise they looked very nice.

Date of experience: October 20, 2022
Virginia
1 review
1 helpful vote
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Lovely, but
October 20, 2022

I ordered the shell earrings, but am returning them because they are too light-weight. I was hoping for something more substantial

Date of experience: October 20, 2022