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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Great jewelry, well made, and quality gemstones. Awesome customer service.
Had to send 1 bracelet back - came detached from clasp after 1 wear - with several orders would be told I would receive additional discount with 2nd order - never received and no response why -
Good smooth, happy with purchase easy browsing for my selections
Beautiful pieces. Can shop from home. Description is clear
Nice people and good value. Customer for 20 years. My wife loves your products so I can't lose.
Some items have been smaller than they appear. But service is good. Have bought several diamonds in the past. In store purchases have always been good. It always was my go to store for jewelry. Love it
I haven't ordered form you in probably 20 years, but what I previously ordered was top quality. So that is why I came back.
Found what I was looking for Took me awhile to find these and very dissatisfied with them…
My previous experience was the fun of ordering a gift for a dear friend. The gift arrived very quickly and will be a wonderful surprise for my friend.
The information provided to assist with ordering is very helpful. I can hardly wait for the gift I ordered!
I love the size and shape of these earrings. They are thin but "showy." The clasp gives me co code t they will remain secure. A very good value!
The merchandise is wonderful, the service is great. Shipping is timely
Products have aways been quality & arrived timely & was what I thought it looked like.
Informative, helpful, nice, and timely. I enjoy the site and the staff!
I have purchased from Ross Simons a few times now and I am impressed with the price and the quality of the merchandise. I look around to a lot of places before I place any order so for me to order from RS, says a lot. Thank you.
Ordering was easy but I was disappointed with the necklace. It turned out to be 1/5 the size as shown in the photo. In the photo the colored crystals were large and bright. In actuality, you could hardly see them at all. For $80 it was a piece of junk. I found out all I need to know about Ross-Simons!
Unfortunately, I needed it for a special occasion and didn't have time to return it.
I purchased a tennis bracelet last Christmas & my wife has been very happy with it so am getting her another piece to complement it.
I'm supposed to get free expedited shipping but when I try to enter it, it shows a $12.95 charge.
The nutcracker necklace and earrings are just beautiful. They are very well made.
Always good, pleasant, very, very, and very happy experience.
You should not require specific number of characters in my description.
It can take some time to find the right web page to match the write page.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our VIP Club Members are entitled to free 2-day shipping. When we researched your account, we do not see that you are taking advantage of that program. If you think we are mistaken, please reach out to us at (800) 556-7376 so we can investigate. We do see that you used a gift coupon on this order, so you were able to save big! Thank you for shopping with Ross-Simons!