On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
7" bracelet is too small on some items, but fits on other items. This requires ordering 2 different sizes of each item.
Came in exactly as it's shown! It was a gift for a friend of mine and she loved it!
Product was everything I expected and more. I'd recommend the site to everyone. They have a huge number of selections. You can't go wrong.
Ross Simons continues to provide its customers with a wide range of products at reasonable prices with exceptional customer service support should a need arise to lend immediate assistance and guidance.
I have been a Ross Simons customer for over 10 years and always find the list of products immense and the customer service has always been one of the best in the field of jewelry.
I have been a RS customer for decades. Products are quality items and if not satisfied returns are fast and uncomplicated.
Bangles are 14k but not very sturdy. Considering the price of gold I guess that it is difficult to get studier bangles.
Love the quality of the Jewelry! Great selections in all types!
Prompt, efficient service
Earrings were a nice design, weight, price
There is no place to use a coupon code if you go straight to PayPal" It is difficult to figure out how to use the code. You have to back out of PayPal and start again.
Everything is super great! Super satisfied. Shop all my jewelry here
Annual Sterling Wallace Sleigh Bells are a Christmas must have (solid sterling, not silver plate). They are always in stock and always at the best price
Thank you. Ross Simmons is a good value and easy to use. I like free shipping.
Excellent customer service/always ready to help when I have questions
Always great shopping at Ross-Simons
Jewelry very lightweight, not solid jewelry. Wanted to like it but it Felt cheap
All the jewelers That I got are good quality, gun and easy to wear.
All experiences were excellent. Stop asking it's annoying!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members