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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Nice jewelry at reasonable prices
December 4, 2024

Always beautifully packaged. Good jewelry I wear each day.

Date of experience: November 24, 2024
Massachusetts
1 review
0 helpful votes
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Beautiful jewelry, good quality and great prices! I love giving RS jewelry to my sisters, daughter and friends.

Date of experience: November 24, 2024
Virginia
1 review
0 helpful votes
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I have consistently been satisfied with Ross Simons quality products and service

Date of experience: November 24, 2024
Florida
1 review
0 helpful votes
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Onyx Wrap ring
December 4, 2024

Well-designed and functional website.Love the beautiful ring. Thank you.

Date of experience: November 30, 2024
Texas
1 review
0 helpful votes
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Beautiful Silver Ring!
December 4, 2024

I've always loved Ross-Simons merchandise, but until now, I don't THINK I've ever ordered. This price was definitely influential!

Date of experience: December 4, 2024
Nevada
1 review
0 helpful votes
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Love your jewelry
December 4, 2024

Very good on sending back if was the wrong size or style thank you

Date of experience: November 24, 2024
California
1 review
0 helpful votes
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Always been great!
December 4, 2024

Always been very happy with my purchases. I even bought my wedding china thru you!

Date of experience: November 24, 2024
New York
1 review
0 helpful votes
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Large variety to choose from
December 4, 2024

Excellent practical products for daily wear and for special time.

Date of experience: November 24, 2024
North Carolina
1 review
0 helpful votes
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LOVE Ross-Simons
December 4, 2024

Ross-Simons is my go to to purchase beautiful, quality pieces for my daughters and daughter-in-law. They are never disappointed.

Date of experience: November 24, 2024
Georgia
1 review
0 helpful votes
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Quality, & beauty & great prices
December 4, 2024

I ordered my granddaughter 30th birthday gift & complimented it with now her Christmas gift….she loved them!

Date of experience: November 24, 2024
Michigan
2 reviews
0 helpful votes
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Great service
December 4, 2024
Updated review

Great checkout Great jewelry. Ordered many times before. Receive packages in a short time

Date of experience: November 24, 2024

Always find what I want
July 18, 2022
Previous review

Always find what I want. Prices reasonable.

Date of experience: July 18, 2022
West Virginia
1 review
0 helpful votes
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I love this company
December 4, 2024

They always have exactly what I'm looking for and prices are fair.

Date of experience: November 24, 2024
Massachusetts
1 review
0 helpful votes
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Very pleased with the jewelry purchased for my granddaughter

Date of experience: November 24, 2024
Georgia
1 review
0 helpful votes
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Excellent customer service.
December 4, 2024

Unfortunately, the diamond bracelet I purchased was defective and I had to return it. The customer service rep was very polite and helpful and promptly sent me a return label.

Date of experience: November 24, 2024
Louisiana
1 review
0 helpful votes
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Good quality good prices
December 4, 2024

I have always received good quality jewelry at affordable prices

Date of experience: November 24, 2024
Missouri
1 review
0 helpful votes
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Logging in
December 4, 2024

I have trouble logging into my account with this company. I had to log is as a visitor.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 24, 2024
Barbara J. — Ross-Simons Rep
over a year old

We understand you may be having an issue logging into our website. Your previous orders were placed as a guest, your email address was not yet registered with us. We have taken care of this for you and merged all orders onto your profile. Private message sent with further instructions.

Maine
1 review
0 helpful votes
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Very convienant.
December 4, 2024

Good! Good! Good!Good! Good! Good!Good! Good! Good!Good! Good! Good!

Date of experience: November 24, 2024
Minnesota
1 review
0 helpful votes
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Very good company to shop with
December 4, 2024

Very good. Products are always nice. Sometimes a bit smaller than expected.

Date of experience: December 4, 2024
New Jersey
1 review
0 helpful votes
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Love your jewelry and prices!
December 4, 2024

Perfect and easy- in the comfort of my home!These earrings will be a perfect birthday gift for my friend

Date of experience: November 24, 2024
California
1 review
0 helpful votes
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Easy ordering
December 4, 2024

Ordering was easy online. Wish there was a little more detail about each item.

Date of experience: November 24, 2024