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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Buying experience
December 5, 2024

Excellent experience today, very easy to navigate the site with helpful tips

Date of experience: November 25, 2024
South Carolina
1 review
0 helpful votes
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Service and sales
December 5, 2024

All as expected- reputation is important to me as well as quality

Date of experience: November 25, 2024
New York
1 review
0 helpful votes
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Lovely jewelry
December 5, 2024

Have always had a good experience ordering from Ross-Simons.

Date of experience: November 25, 2024
Rhode Island
1 review
0 helpful votes
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Easy, quick turn around,. Good prices.@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

Date of experience: November 25, 2024

I have only one item that broke and I was very disappointed
December 4, 2024
Previous review

I have only one item that broke and I was very disappointed.

Date of experience: November 24, 2024
New York
1 review
0 helpful votes
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Beautiful selection
December 5, 2024

I bought several pieces of jewelry and love them all! Quality and price you just can't beat!

Date of experience: November 25, 2024
Pennsylvania
1 review
0 helpful votes
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Trouble with checking out.
December 5, 2024

I updated my password two times before giving up and coming back later.

Date of experience: November 25, 2024
New York
1 review
0 helpful votes
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Quality jewelry
December 5, 2024

Having ordered before did not hesitate to place an order for Christmas for a gift for my sister.

Date of experience: November 25, 2024
New Jersey
1 review
0 helpful votes
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Very easy shopping
December 5, 2024

It has been several years since I last shopped Ross Simons but this shopping experience today was very nice and straight forward and using discount codes was super easy.

Date of experience: November 25, 2024
Minnesota
1 review
0 helpful votes
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Easy and Great Choices
December 5, 2024

To be an online jewelry store, it's so easy to find items I want for special people. Items look as good or better when they arrive. I haven't been disappointed yet. In my life.

Date of experience: November 25, 2024
Texas
1 review
0 helpful votes
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Good Value
December 5, 2024

After returning a citrine pendant necklace that I bought for my wife to Macys that seemed a little too flimsy, I ordered a replacement from Ross-Simon with larger stone and sturdier gold plate silver chain. It arrived promptly, no problem. I was happy with the product, felt like I got a better value.

Date of experience: November 20, 2024
South Carolina
1 review
0 helpful votes
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You say 10% off at checkout, but I never get your 10% off at checkout :(

Date of experience: November 25, 2024
Arizona
1 review
0 helpful votes
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My interest is piqued with your catalogs and my shopping experience finalized at your website after seeing good pics/videos and reading reviews.

Date of experience: November 25, 2024
Virginia
1 review
0 helpful votes
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👍 great company love there jewelry and business and package

Date of experience: November 25, 2024
Florida
1 review
0 helpful votes
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Quality
December 5, 2024

I have bought jewelry from RS for over 30 years. Every piece is beautiful and well made. I have never had a piece of jewelry break. Everything looks brand new. The always get compliments on my RS jewelry.

Date of experience: November 25, 2024
Mississippi
1 review
0 helpful votes
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Happy customer
December 5, 2024

I or my family order the Gorham Christmas ornament each year. Have gotten a few other items as well and have always been happy with your service and products,

Date of experience: November 25, 2024
Massachusetts
1 review
0 helpful votes
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Great quality for the price
December 5, 2024

I have many pieces from Ross Simons and with this exception of 1 ring which has been an issue owing to the design, I have gotten consistently high quality items with a good selection of on trend pieces.

Date of experience: November 25, 2024
Virginia
1 review
0 helpful votes
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Great experience.
December 5, 2024

Never fails to impress with their selection and customer service.

Date of experience: November 25, 2024
New York
1 review
0 helpful votes
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Good Quality
December 5, 2024

I love the easy of making multiple payments with Affirm. Can't wait.

Date of experience: November 25, 2024
Rhode Island
1 review
0 helpful votes
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Love Ross Simons jewelry
December 5, 2024
Updated review

Excellent quality in Earrings!Love their hoops! Beautiful big ones

Date of experience: November 25, 2024

Very good service
October 14, 2024
Previous review

Very good service

Date of experience: October 4, 2024
New York
1 review
0 helpful votes
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Very fast turn around. Bought the same item from another vendor and returned it since
Size was not as pictured and color
Dull. Your charm was exactly as
Pictured and I think will be a great gift

Date of experience: November 25, 2024