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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Initially tried to place this order and never received a confirmation, so placed it again.
Always a pleasure to deal with Ross Simmons. Everyone is extremely professional and courteous and always very helpful. I'm very happy with my last purchased
I ordered a ring with sapphires and it was wrong. I was very disappointed.
I bought two gifts that were well received by the recipients.
Bracelet was defective so I returned for a refund and ordered something different
Managed my returns/ exchanges and shipping issues expeditiously!
Beautiful necklace
Arrived sooner than expected
Was a gift
I enjoyed shopping with Ross Simon and seeing all the rings.
Products are a good value for the money and quality is good. Thank you
Very affordable for look of the pieces. I purchased a similar item from the designer D Y for twice as much and the look is not much different
This is my third piece for the month
All items received promptly and in good condition.
Pricing was also favorable.
Ok - I received the two items ordered within the expected timeframe.
My online shopping experience with Ross+Simon was very easy and straight forward. There were no hassles and the checkout process was quick. I received my items on-time and they were just as the photos described. I'm satisfied.
Pleased with quality and selections as well as prompt service.
Happy with the earrings, described as shown, delivered on time.
Always a great experience when dealing with Ross Simons!
Love all my purchases! Everyone piece is beautiful
Have bought many
Very happy with previous purchases. Quick shipping and great quality jewelry.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret to learn there was an issue with your order confirmation. We are always working to improve our customer experience. For assistance, please call us, we can be reached 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist. A member of our team is reaching out to you.