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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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No confirmation Received.
December 5, 2024

Initially tried to place this order and never received a confirmation, so placed it again.

Date of experience: November 25, 2024
Barbara J. — Ross-Simons Rep
over a year old

We regret to learn there was an issue with your order confirmation. We are always working to improve our customer experience. For assistance, please call us, we can be reached 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist. A member of our team is reaching out to you.

Connecticut
1 review
0 helpful votes
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Recent purchases
December 5, 2024

Always a pleasure to deal with Ross Simmons. Everyone is extremely professional and courteous and always very helpful. I'm very happy with my last purchased

Date of experience: November 25, 2024
Arkansas
1 review
0 helpful votes
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Love RS
December 5, 2024

Almost everything I have ordered has been perfect. When it wasn't, I was given a refund without question. Great company.

Date of experience: November 25, 2024
Connecticut
1 review
0 helpful votes
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Christmas gifts arrived on time and everyone loved their gifts.

Date of experience: November 25, 2024
Washington
1 review
0 helpful votes
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One bad experience
December 5, 2024
Updated review

I ordered a ring with sapphires and it was wrong. I was very disappointed.

Date of experience: November 25, 2024

I love your stuff
October 29, 2024
Previous review

I love your stuff.

Date of experience: October 19, 2024
Texas
1 review
0 helpful votes
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Good value
December 5, 2024

I bought two gifts that were well received by the recipients.

Date of experience: November 25, 2024
Florida
1 review
0 helpful votes
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Love the items
December 5, 2024
Updated review

Bracelet was defective so I returned for a refund and ordered something different

Date of experience: November 25, 2024

Love the products
November 27, 2024
Previous review

Love the products

Date of experience: November 17, 2024
California
1 review
0 helpful votes
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Helpful customer service!
December 5, 2024

Managed my returns/ exchanges and shipping issues expeditiously!

Date of experience: November 25, 2024
Nebraska
1 review
0 helpful votes
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Excellent product
December 5, 2024

Beautiful necklace
Arrived sooner than expected
Was a gift

Date of experience: November 25, 2024
Pennsylvania
1 review
0 helpful votes
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Beautiful
December 5, 2024

I love my new earrings and I'm buying more for my family and friends.

Date of experience: November 25, 2024
California
1 review
0 helpful votes
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Good Products to choose from.
December 5, 2024

I enjoyed shopping with Ross Simon and seeing all the rings.

Date of experience: November 25, 2024
New York
1 review
0 helpful votes
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Excellent Products
December 5, 2024

Products are a good value for the money and quality is good. Thank you

Date of experience: November 25, 2024
New Jersey
1 review
0 helpful votes
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Love the pieces
December 5, 2024

Very affordable for look of the pieces. I purchased a similar item from the designer D Y for twice as much and the look is not much different
This is my third piece for the month

Date of experience: November 25, 2024
Illinois
1 review
0 helpful votes
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Satisfied
December 5, 2024
Updated review

All items received promptly and in good condition.
Pricing was also favorable.

Date of experience: November 25, 2024

Ok
December 3, 2023
Previous review

Ok - I received the two items ordered within the expected timeframe.

Date of experience: December 3, 2023
Virginia
1 review
0 helpful votes
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Easy Peasy
December 5, 2024

My online shopping experience with Ross+Simon was very easy and straight forward. There were no hassles and the checkout process was quick. I received my items on-time and they were just as the photos described. I'm satisfied.

Date of experience: November 25, 2024
Pennsylvania
1 review
0 helpful votes
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Pleased with quality and selections as well as prompt service.

Date of experience: November 25, 2024
New York
2 reviews
0 helpful votes
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I love your jewelry!
December 5, 2024

Happy with the earrings, described as shown, delivered on time.

Date of experience: November 25, 2024
South Carolina
1 review
0 helpful votes
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Great Company to order from
December 5, 2024

Always a great experience when dealing with Ross Simons!

Date of experience: November 25, 2024
Massachusetts
1 review
0 helpful votes
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Love it. Perfect
December 5, 2024

Love all my purchases! Everyone piece is beautiful
Have bought many

Date of experience: November 25, 2024
New York
1 review
0 helpful votes
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Great prices and selections
December 5, 2024

Very happy with previous purchases. Quick shipping and great quality jewelry.

Date of experience: November 25, 2024