Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm looking for a 16" pearl necklace with the pearls being about 6-7 mm.
I've bought quite a few things & have been happy with the purchase.
My experience has been strictly positive so I am a returning customer.
Everything I have ever purchased at Ross Simon's is made to last and beautiful.
Always as described and safe shipping. Received in reasonable time.
It was As I had hoped it would be…………………………………………….,,,……….
This is my second order with Ross-Simons. Very pleased with ease of ordering.
I was happy with my orders and will do so in the future. Easy checkout.
I've bought several pieces for my daughters. They are all beautiful and purchased at a deep discount.
A bit of a problem navigating the web page...'check out process' was uncertain.
I returned the earrings they were gold plated once I received them I realized that. I will purchase solid gold elsewhere.
Order came in timely manner and what was expected. It was a gift and was liked.
I have several pieces of Ross-Simon there products that I have bought from different vendors they are good quality. I'm very satisfied with my purchases.
I enjoy shopping at Ross Simon's and they're very courteous. If I have to have a return it's not a big deal and I love their products. Their jewelry is lovely
First purchase in 1987. They are a fabulous long standing company.
We love the quality of the necklace. It is beautiful and well made.
Easy ordering through Ross Simons website. Ordered items in their outlet section. Pleased that I was able to get an extra 10% off and free shipping.
Prices are a little bit higher than other jewelry stores., why?
Some poor description regarding earring sizes. Your products are nice and high quality though.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.