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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Well, you are obviously psychic jewelers, as you showed me my dream ring! I did not know it existed, but I cannot wait to get it.
Ordering was so difficult that I nearly stopped. Then I phoned and was assured the order was being shipped.
Now I get an en email asking me for more info
What is this?
Very good so far arrived on time and gift wrapping looked very nice.
Order place no problem.Experience was good? Sorry don't have 50 words, I am giving a good review.
Ordering using the website is easy and product descriptions accurate. Order received on time and beautifully packaged. When I opened the package and saw the lovely earrings, my reaction was "wow!".
Great quality at a great price. Thank you.
I've ordered about four pieces from Ross-Simon. The way I'm amazed with the beauty and quality of each item deserved a rave review. This has definitely become my go to fine jewelry provider.
Nice products. Like ring sizing pdf. Came in a reasonable amount of time. Great packaging.
I am sending back the rings, they look horrible. They are like cheap pink glass.
My experience was no hassle it was very easy to order also delivery was prompt.
My fun, beautiful glass Christmas necklace is bringing lots of comments and compliments. Thanks!
Good overall! Customer service resolved my issue. Well handled.
I thought I was to get $30 off of my first order. I got no discount except the sale that was going on.
Beautiful emerald ear rings to go with my wife's emerald necklace and ring. A lovely threesome.
Very easy to navigate the web site. Earrings are small but great color and brilliance
The entire time I was browsing your website, I was enticed with an additional 10% discount when I placed my order just now, no additional discount. Boo hoo!
I purchased 2 pairs of sterling earrings, and they arrived quickly. Although I find the posts of both to be a little hard to insert, I expect my ears will eventually adjust.
It's hard to find pretty emerald rings. This was one was perfect.
Ross-Simon's are very quick with there merchandise, very satisfy
I've been eyeing this ring forever then just decided to get it. Love it. Glad I did because I was unsure of the quality and now that I received the rings, I was pleasantly surprised. I'll be ordering more.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We always hope that you love the item you receive, but If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.