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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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Nevada
1 review
1 helpful vote
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Extremely Pleased
December 10, 2024

Very easy to navigate website - anxious to see the chain. Hope it's durable for all-day wear.

Date of experience: December 10, 2024
California
1 review
0 helpful votes
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Exceptional Quality
December 10, 2024

I needed a new silver ring as I had surgery on my hand and most of my rings did not fit. I saw a beautiful ring online with an intricate design that makes a statement. And there was a sale! The ring arrived and I love it. Each time I've worn it, I've received compliments. I will definitely order from this company again.

Date of experience: December 11, 2024
New York
2 reviews
0 helpful votes
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Great buying experience
December 10, 2024

Excellent prices and easy to use web site, from ordering to delivery everything was excellent. Shipping was quick and quality of jewelry is awesome. If you're thinking about buying something from Ross-Simon's do it, you won't be disappointed.

Date of experience: December 10, 2024
Georgia
1 review
0 helpful votes
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Quality jewelry at reasonable prices.
December 10, 2024

No surprises from advertised quality and prices. I recommend Ross Simmons if you want quality at good prices.

Date of experience: November 30, 2024
Oklahoma
1 review
0 helpful votes
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18th Birthday Success
December 10, 2024

Simple and easy, thank you. I bought this pearl necklace for my niece for her 18th birthday. She absolutely loves it. Thank you for a beautiful, quality piece that will serve her for years.

Date of experience: December 11, 2024
Michigan
1 review
0 helpful votes
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Love te sparkle
December 10, 2024

Purchased 5 necklaces for my granddaughters for Christmas. I can't wait to give it to them! The price was right, and it can be worn every day. Ordering was easy and arrived in a few days.

Date of experience: November 30, 2024
Virginia
1 review
0 helpful votes
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Smooth experience
December 10, 2024

Good experience for my first purchase. Thank you for the great product.

Date of experience: December 11, 2024
Tennessee
1 review
0 helpful votes
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Nice
December 10, 2024

Received promptly and my wife was pleased with the ring. Thanks

Date of experience: November 30, 2024
California
1 review
0 helpful votes
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I love it
December 10, 2024

Everything was wonderful. I love my bracelet.
Thank you. Hope to buy something else soon.

Date of experience: December 10, 2024
Maryland
1 review
0 helpful votes
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Nice experience. Smooth transaction. Company kept in touch through the process up until my items were received.

Date of experience: November 30, 2024
Florida
1 review
0 helpful votes
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Sooo cute!
December 10, 2024

Got the little pearl earrings, they are super cute! I upgraded to the Ross-Simon's earring since the posts are 14k.

Date of experience: November 30, 2024
Oregon
1 review
0 helpful votes
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Pretty bracelet
December 10, 2024

I thought the bracelet links would be bigger and heavier, but I do like that they are smaller than expect. Very nice. My wrist is exactly7 inches, so in order to have room had to order 8 and then when I came, I thought it was going to be too small, it was fine.

Date of experience: December 10, 2024
New York
1 review
0 helpful votes
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Extremely disappointed
December 9, 2024
Updated review

Excellent easy quick. Poor quality. Cheap looking. Feels cheap. Disappointed with quality. Would like a refund. Not worth 90$ at all

Date of experience: November 29, 2024
Barbara J. — Ross-Simons Rep
over a year old

We regret that you were not pleased with the bracelet. Please feel free to use our easy only return processing to print a label to send back to us. We hope you will shop with us again, and you find something you love!


Excellent easy quick
November 29, 2024
Previous review

Excellent easy quick

Date of experience: November 19, 2024
Georgia
1 review
0 helpful votes
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Disappointing
December 9, 2024

Purchased the 1/10th ct. Tw. Band ring. The picture is very deceiving. Band and diamonds are much smaller than what is shown on the website. But the quality is amazing, so if you want a more dainty ring, this is for you. I'll let my daughter decide if she will keep or return her gift.

Date of experience: December 4, 2024
Virginia
1 review
0 helpful votes
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I certainly Lynn would have NEVER bought these earrings if I knew they were hollow! They dent easily, which is why I bought my last pair from a reputable jeweler that made them solid, not hollow. Unfortunately, I lost one of those.

Date of experience: November 26, 2024
Barbara J. — Ross-Simons Rep
over a year old

We regret that you aren't happy with the 14K Ball Stud Earrings. It is very difficult to find any jeweler that makes jewelry in solid gold anymore, as it would be cost prohibitive for most people to afford. Ross-Simons has been a purveyor of fine jewelry for over 70 years, by offering the best value on all of our pieces. We hope to shop with you again, and that you are able to find something more to your liking.

Connecticut
1 review
0 helpful votes
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They came in a timely manner. Would definitely recommend these. Gave ont to my 2 daughters and daughter in law.

Date of experience: December 25, 2024
Pennsylvania
1 review
0 helpful votes
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Good experience
December 9, 2024

Easy peasy done, no issues, could not have been any easier, totally satisfied with purchase and my order.

Date of experience: December 12, 2024
Virginia
2 reviews
0 helpful votes
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Nice ring
December 9, 2024

Everything went smoothly.
Item as described...ridiculous that I have to enter a minimum amount of characters

Date of experience: November 29, 2024
Oklahoma
1 review
0 helpful votes
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I LOVE BEES!
December 9, 2024

I collect bee jewelry and it's so hard to find! So glad I found this company! Beautiful unique designs, will be back for more!

Date of experience: December 10, 2024
Louisiana
1 review
0 helpful votes
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Very prompt delivery
December 9, 2024

Ordering was easy and was quickly delivered. Product not as large as expected but still very pretty

Date of experience: November 29, 2024