Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Compass pendant is a nice size, with a pretty chain! Love it!
There should be a way to state a specific type of earring, ring, etc. that a customer is looking for to avoid wading through so many items that are not even close to the desired item.
Lovely earring. Smaller than expected but good price. Discount not received however.
Email said I was eligible for $30 off my first order but I did not receive the $30 off in my order.
Ordered, received promptly, and love the ring! Will definitely order from you again!
The entire process was easy and I love my bracelet! I will definitely purchase again.
I don't want to review until after Christmas. Daily asks are way too much.
Easy shopping experience. Ordered a cross. Can't wait to see it on Christmas. Thank you
Very happy with the earrings. The quality is beautiful and so are the stones. Was afraid they might be too big, but are a perfect size.
Easy to order. Delivered on time. Disappointed in the match to the advertisement.
Good service! Easy to order! Quick delivery! Recommended!
It was a very quick process. I purchases exactly what I ordered!
Selected some stackable gemstone rings & a silver highway ring & silver earrings for Christmas gifts. They are perfect!🤩
Easy website to use and great email communication regarding purchase, fill of order, and delivery status
Overall, the shopping experience was reasonably good. Some items were far less impressive in person than the pictures. In the future I would only order items that are modeled by a person in the catalogue so as to get a better sense of what the actual item will look like.
The jewelry is exquisite.
Your site can be difficult to navigate; espicially if you want to look at your wish list. If you're not very, very careful, you will get charged for the same item twice. Then it is difficult to correct it.
I really wanted to love this necklace but the toggle design allowed the necklace to become unlatched and fall off. I returned it rather than loose it.
I spoke with a representative who helped me with my vip certificate
Love love love this ring will be my daily wear. I wanted a large shinny sparkling ring and this is it. Beautiful ring.
Easy to order, will be here in time for christmas. Shipped fast and is high quality
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.