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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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North Carolina
1 review
0 helpful votes
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Malachite Compass Necklace
December 23, 2024

Compass pendant is a nice size, with a pretty chain! Love it!

Date of experience: December 13, 2024
Pennsylvania
1 review
0 helpful votes
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There should be a way to state a specific type of earring, ring, etc. that a customer is looking for to avoid wading through so many items that are not even close to the desired item.

Date of experience: December 23, 2024
Massachusetts
1 review
0 helpful votes
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Beautiful earring
December 23, 2024
Updated review

Lovely earring. Smaller than expected but good price. Discount not received however.

Date of experience: December 13, 2024

Email said I was eligible for $30 off my first order...
December 13, 2024
Previous review

Email said I was eligible for $30 off my first order but I did not receive the $30 off in my order.

Date of experience: December 3, 2024
Colorado
2 reviews
0 helpful votes
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Extremely happy
December 23, 2024

Ordered, received promptly, and love the ring! Will definitely order from you again!

Date of experience: December 13, 2024
Louisiana
1 review
0 helpful votes
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Beautiful bracelet! Very pleased!
December 23, 2024

The entire process was easy and I love my bracelet! I will definitely purchase again.

Date of experience: December 23, 2024
Massachusetts
2 reviews
0 helpful votes
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I don't want to review until after Christmas. Daily asks are way too much.

Date of experience: December 23, 2024
New York
1 review
0 helpful votes
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A gift
December 23, 2024

Easy shopping experience. Ordered a cross. Can't wait to see it on Christmas. Thank you

Date of experience: December 24, 2024
Colorado
1 review
0 helpful votes
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Very happy with the earrings. The quality is beautiful and so are the stones. Was afraid they might be too big, but are a perfect size.

Date of experience: December 13, 2024
North Carolina
1 review
0 helpful votes
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Easy to order. Delivered on time. Disappointed in the match to the advertisement.

Date of experience: December 16, 2024
New York
1 review
0 helpful votes
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Good service! Easy to order! Quick delivery! Recommended!

Date of experience: December 13, 2024
Louisiana
1 review
0 helpful votes
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Exactly as ordered.
December 23, 2024

It was a very quick process. I purchases exactly what I ordered!

Date of experience: December 23, 2024
Iowa
1 review
0 helpful votes
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Lovely products
December 23, 2024

Selected some stackable gemstone rings & a silver highway ring & silver earrings for Christmas gifts. They are perfect!🤩

Date of experience: December 12, 2024
Tennessee
1 review
0 helpful votes
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Excellent gift!
December 23, 2024

Easy website to use and great email communication regarding purchase, fill of order, and delivery status

Date of experience: December 29, 2024
Illinois
1 review
0 helpful votes
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Only buy what's modeled
December 23, 2024

Overall, the shopping experience was reasonably good. Some items were far less impressive in person than the pictures. In the future I would only order items that are modeled by a person in the catalogue so as to get a better sense of what the actual item will look like.

Date of experience: December 24, 2024
Arizona
2 reviews
0 helpful votes
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None
December 23, 2024

It's a Christmas gift so hasn't been opened and tried on! Good grief...

Date of experience: December 13, 2024
Maine
3 reviews
0 helpful votes
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The jewelry is exquisite.
Your site can be difficult to navigate; espicially if you want to look at your wish list. If you're not very, very careful, you will get charged for the same item twice. Then it is difficult to correct it.

Date of experience: December 13, 2024
California
1 review
0 helpful votes
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I really wanted to love this necklace but the toggle design allowed the necklace to become unlatched and fall off. I returned it rather than loose it.

Date of experience: December 13, 2024
South Carolina
1 review
0 helpful votes
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I spoke with a representative who helped me with my vip certificate

Date of experience: December 2, 2024
South Carolina
1 review
0 helpful votes
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High Quality Super Sparkly
December 23, 2024

Love love love this ring will be my daily wear. I wanted a large shinny sparkling ring and this is it. Beautiful ring.

Date of experience: December 13, 2024
California
1 review
0 helpful votes
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Stress free experience
December 23, 2024

Easy to order, will be here in time for christmas. Shipped fast and is high quality

Date of experience: December 23, 2024