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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I was pleased with the service, quality of product and response time.
Beautiful Amethyst earrings. Good color and size. Easy on.
I looked at these earrings for several weeks and when the price dropped with free S&H I decided to treat myself. They arrived quickly and I was able to wear them several days before Christmas and Christmas Eve. Red caps are a bit small but pearls lovely and received many compliments. Very unique and not too "cutesy." Recommend🎅
I was very pleased with the ordering experience and the help I received from customer service.
Love bought before but this one has opened 2 tomes already luckily it got caught on other bracelets or A would've lost taking to my jeweler to see if I can resolve if not will return
The baby cups I purchased are beautiful, but the engraving is light. It would be better to double up the lines so the name can be read better.
Great price and good quality. I'll keep buying from here. Fast delivery.
Returned immediately because both bracelets look like plastic. Do not think these are real stones
Hope I get my refund quickly
This was a gift to Min from Kate. Min is thrilled with the purchase of the Marano glass heart we have sterling steel covered in 18 karat gold. It looks lovely!
The jewelry is great quality and received the product in a timely manner.
Everything went good and I was very pleased with the product
The necklace I bought for my wife was pretty, but the chain is VERY flimsy and it came in a knot. It took over 40 mins to get the knot out. The chain really needs to be be more sturdy.
Received promptly and loved the rings, but I ordered the wrong size of one of the rings and need to return for the next larger size. Entirely my fault.
Not too many, but enough options in the category I was looking into. Nice reviews which is what pushed me to order from here and shy away from the initial jeweler decisions.
I ordered a ring and earrings and they are both beautiful. I've already received compliments.
My granddaughter was thrilled with her earrings and was impressed with the packaging too!
My granddaughter will absolutely love the penguin earrings I bought her for Christmas! They're adorable and just the right amount of bling!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
If a piece does not have a real stone, it will be indicated in the descriptive title for the item and in Product Details. We sell thousands of pieces so there is something for everyone, we understand this was not the right piece for you. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919. A private message has been sent.