Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy purchase and such fast delivery! Will make another purchase in future. Please send me information when sterling silver ornaments go on sale
Very nice selection in all price ranges and individual tastes
I found your website to be cumbersome and slow making it very aggravating to navigate. In addition, it would be helpful if you would notify clients of items left in their cart. For whatever reason, your site did not accept Apple Pay so the items I thought I ordered were just sitting in the cart unbeknownst to me.
Beautiful jewelry. You know how to make someone happy!
I'll be back for more!
Right size. Perfect easy to wear. Let some sunshine into you life.
This is exactly what I wanted in a gemstone ring--simple and stunning. Stone and setting are quality and the look is pure elegance. The buying experience was quick, easy and I received my order within a week, packed in a beautiful gift box!
The jewelry is beautiful and affordable but I wish the pearl bracelets were easier to attach or be given the option of a bracelet 'buddy'.
Shopping online was seamless, easy ordering & beautiful jewelry.
Necklace came on time in beautiful packaging. Happy with the necklace and will buy something again soon!
Quality and appearance of jewelry is appropriate to pricing.
My experience is always great.And 1 time it wasn't which was my fault.Returning it is just as easy as ordering it.
My mother loves them and she received them I. Time to wear them for the holidays
It has been a tradition to give my children and now each of my Grandchildren the monogrammed, silver baby cup They are timeless and beautiful. When my children have had their weddings we use the baby cups with rosebuds for a table decoration.
Simple and easy I got the wrong size so they are sending me a new one.
A great gift for my Irish spouse. Very nice at a very attractive price.
Found the perfect necklace for my daughter! Will definitely shop again in the future.
Easy to use website, beautiful merchandise. The hard part was deciding what to buy!
Every year, for 24 years now, I continue to be very pleased with the ease and reliability in shopping with you. Thank you again for being so responsive and helpful.
I had to change my order and it was extremely easy working with customer service to make the change. They were polite, cordial and very responsive to my needs. I will but from R-S again.
Very easy transaction with fast shipping. Product as described.
The bracelet is beautiful. The bracelet clasp is ill designed. I could not get the clasp to fit into the slot. Was disappointed as I really liked the bracelet but as stated the clasp did not function properly.
Not happy with the ring. Looks nothing like what was pictured. Whatever stone the used us really dark almost like an onyx. I just stuck it in my jewelry box and that is where it still is. Ring sent not attractive at all. If fact down right ugly.
Ring did not look like the picture at all. I was expecting the amathest to be purple anf the turquoise to be teal. Ring is so dark and looks nothing like the ring shown.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We always hope that you love the item you receive, but If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.