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Ross-SimonsReviews 14,648

3.8

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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73,864 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Link bracelet
May 22, 2025

Wonderful experience had a wide variety of jewelry. Easy and fast check out arrived on time.

Date of experience: May 12, 2025
Vermont
1 review
0 helpful votes
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Their products are good quality and their prices are excellent

Date of experience: May 12, 2025
Illinois
1 review
0 helpful votes
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My Mother's Day Purchase
May 22, 2025
Updated review

I bought my own gifts this year. All three trinkets, -- yes, THREE, because I was the one doing the buying -- all three were in stock and arrived when predicted.

Date of experience: May 11, 2025

The website was easy to navigate and placing the order...
May 12, 2025
Previous review

The website was easy to navigate and placing the order was easy and straight forward.

Date of experience: May 2, 2025
Georgia
1 review
0 helpful votes
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Multiple items
May 22, 2025

Found everything I was looking for at a great price. Delivery was very quick.

Date of experience: May 12, 2025
Illinois
1 review
0 helpful votes
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Always have good experiences with R&S. Nothing negative to say!

Date of experience: May 12, 2025
Florida
1 review
0 helpful votes
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Absolutely beautiful jewelry
May 22, 2025

I jewelry for my mom for Mother's Day and she loved it so much. It looks so shinny and stunning. Overall great shopping experience and plan to do some shopping for myself soon.

Date of experience: May 12, 2025
Michigan
1 review
0 helpful votes
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Beautiful earrings
May 22, 2025
Updated review

Purchasing was very easy with final prices up front. No added extra charges.
The earrings are as beautiful as they were pictured. The workmanship was very good. All sizes are told up front.

Date of experience: May 7, 2025

Easy!
May 12, 2025
Previous review

Easy! Beautiful jewelry!

Date of experience: May 2, 2025
Maine
1 review
0 helpful votes
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Gift for baby girl
May 22, 2025

A delicate and sweet necklace and cross. Can be worn as a young person and an adult. It makes a lovely gift

Date of experience: May 12, 2025
Illinois
1 review
0 helpful votes
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Good
May 22, 2025

Fast shipping, nice necklace, nothing else to say about the experience

Date of experience: May 12, 2025
Texas
2 reviews
0 helpful votes
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Good product
May 22, 2025

Received the ring I ordered but we are exchanging it for a larger size.

Date of experience: May 12, 2025
California
1 review
0 helpful votes
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Return shipping
May 22, 2025

Return shipping was not included. That was a disappointment. I would have reordered a station necklace more to my liking but didn't because return shipping was not included

Date of experience: May 12, 2025
Barbara J. Ross-Simons Rep
9 months ago

We are proud to offer free standard shipping on all of our jewelry pieces. We offer easy online return processing, which will provide you with a return label that will deduct a nominal $4.95 return shipping charge. Those interested in receiving Free 2-Day Shipping, Free Return Labels and Three $50.00 gift coupons should consider joining our VIP Club. We appreciate your feedback.

Florida
1 review
0 helpful votes
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Easy and dependable
May 22, 2025
Updated review

The jewelry that I have purchased is always as advertised and as expected when it's received. They're trustworthy, dependable and the purchase process is easy.

Date of experience: May 12, 2025

Great deal
May 12, 2025
Previous review

Great deal.

Date of experience: May 2, 2025
South Carolina
1 review
0 helpful votes
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Great, fast service as always
May 22, 2025

I have bought numerous rings and necklaces from Ross -Simons and only have returned one. And that was basically because of my taste.

Date of experience: May 12, 2025
New York
1 review
0 helpful votes
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Mothers Day gift
May 22, 2025

Good experience from start to finish. Would definitely recommend or consider using this website again

Date of experience: May 12, 2025
North Carolina
1 review
0 helpful votes
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Good experience
May 22, 2025

I had a Good experience and product was good quality; thank you very much.

Date of experience: May 12, 2025
Florida
1 review
0 helpful votes
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Received right after I ordered it
May 22, 2025
Updated review

The double hoop earrings arrived very quickly after I ordered them. They looked just like the picture in the catalog. My wife loved them (got them for Mothers Day).

Date of experience: May 12, 2025

The catalog came at just the right time
May 11, 2025
Previous review

The catalog came at just the right time.

Date of experience: May 1, 2025
Kansas
1 review
0 helpful votes
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Pretty bracelet…. But…..
May 22, 2025

I like my new bracelet but I'm having trouble with it not turning on my wrist so many times the diamonds don't show.

Date of experience: May 12, 2025
Tennessee
1 review
0 helpful votes
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Thank you
May 22, 2025

Thank you. I had an easy shopping experience. Will definitely do again.

Date of experience: May 12, 2025
Georgia
1 review
0 helpful votes
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Loved the quality
May 22, 2025

My first order, and I was very happy! Great quality, arrived on time. I will think of purchasing from you again.

Date of experience: May 12, 2025
Massachusetts
1 review
0 helpful votes
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Gift
May 22, 2025

Purchased as a gift … he was very pleased with the quality of the ring…

Date of experience: May 8, 2025