• RoseWholesale

RoseWholesale

Overview

RoseWholesale has a rating of 2.0 stars from 3,305 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RoseWholesale most frequently mention customer service, tracking number, and credit card problems. RoseWholesale ranks 124th among Discount Clothing sites.

  • Service
    844
  • Value
    774
  • Shipping
    830
  • Returns
    547
  • Quality
    735

Proactively asks for customer feedback

308
See all photos

What reviewers want you to know

Positive highlights

  • Customer service is excellent and I am always happy shopping on Rosewholesale.
  • Thank you for the best online shopping experience ever.

Critical highlights

  • Its been a difficult process and before the website asks me for my order number, it's too late for that.
  • Going to cancel order and contact credit card company to reverse charges.
How would you rate RoseWholesale?
Top Positive Review

“UK PURCHASE & QUALITY OF PRODUCTS”

Richard T.
1/8/19

Ordered jeans and a coat. Size 33 jeans are spot on UK size. Also so unique that you do not see anything like them on anyone else. Really are nice and very fashionable. Price is amazing. Coat is also nice but have to be careful of sizes. I'm a UK medium and XL is perfect comparison here. Been using these guys for many years and still keep coming back. Excellent value and the delivery time is very good considering they come from another country. Trusted Seller and product always good. Prices truly unbeatable!

Top Critical Review

“Stole my money when I returned an item”

Athena D.
3/7/19

Stole a good $12.00 out of my refund that was supposed to be returned to me upon sending the item back. The item was nothing like the pictures online & so thin it wasn't even worth buying. Customer service is horrible. There are no follow ups & they delete your corresponding messages so as to make it seem like they never even spoke to you. I've called & called & I have been lied to numerous times. Stay away from this company seriously.

Reviews (3,305)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (552) order number (111) credit card (130) phone number (92) post office (48) shopping experience (48)
Thumbnail of user richardt349
1 review
0 helpful votes
January 8th, 2019

Ordered jeans and a coat. Size 33 jeans are spot on UK size. Also so unique that you do not see anything like them on anyone else. Really are nice and very fashionable. Price is amazing. Coat is also nice but have to be careful of sizes. I'm a UK medium and XL is perfect comparison here. Been using these guys for many years and still keep coming back. Excellent value and the delivery time is very good considering they come from another country. Trusted Seller and product always good. Prices truly unbeatable!

Thumbnail of user susanr216
1 review
1 helpful vote
March 11th, 2018

I have dealt with Rose Wholesale for about 2 years or so, and have the pleasure of browsing their web site with satisfaction every time I order. Their customer service support take action right away for each ticket entered in 48 hours. Items not received Rose Wholesale will refund once investigated. Love their pricing of items and always a variety of different products which I love and especially around Christmas time. Their sizes fits all customer needs. Their shipping costs are reasonable.

Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear Susan,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Check back at Rosewholesale.com again soon for all our latest deals.

Many thanks,

Rosewholesale Customer Service Center

Thumbnail of user angelinam30
1 review
0 helpful votes
April 14th, 2019

I needed a dress for my parents anniversary and was able to find it on this website! I love it and got so many compliments! Thank you!

Thumbnail of user joellenh3
4 reviews
1 helpful vote
January 22nd, 2019

Great experience shopping with RoseWholesale. They give very personal service, regularly checking on my satisfaction and offering assistance and options in the event something is not as I anticipated. And their prices are super! Like Macy's & Nordstrom, RoseWholesale is now one of my "go-to's."

Thumbnail of user milant8
1 review
0 helpful votes
October 25th, 2017

This site is very excellent. It is cheaper and also fast delivery... there are wide variety of goods in cheap price

Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear milan t.,

We appreciate that you took the time to write a review.

Thank you,

Rosewholesale Customer Service Center

Thumbnail of user elenah16
1 review
2 helpful votes
June 1st, 2017

I order an item it was right on my budget and I got it on a timely manner and I really like their clothes from here i would definitely recommend this site to my friends.

Thumbnail of user eleonorab1
1 review
1 helpful vote
September 4th, 2017

I bought 9 items on Rosewholesale.com and I'm very happy. All the clothes arebeautiful and they are high quality product. The shipment was very quick and the customer service answer to your question in very little time. The operators are very professional, kind and helpful. Plus, there are a very interesting point program and many coupons! I will do shopping again on this site!

Service
Value
Shipping
Quality
Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear Eleonora B.,

Thank you for sharing your experience with us.

We appreciate that you have acknowledge our hard work in giving our customers the best shopping experience possible.

We look forward to seeing you.

Rosewholesale Customer Service Center

Thumbnail of user markm170
1 review
7 helpful votes
March 20th, 2015

I purchased my first item, a great looking coat about a month ago. I am extremely happy with the quality, it was just as pictured on their website. The coat arrived securely packed and inside the packaging the coat was inside a zip lock plastic bag.

Delivery was within three weeks, I did need to communicate with the sales staff a couple of times just to check on some minor details, they were very courteous, polite and helpful at all times.

I definitely plan on becoming a regular customer

Tip for consumers:
Just consider up-sizing your purchase, this clothing range is Asian designed and made garments which are slightly smaller than the European or western made clothing. I am of small to medium usually , I bought a medium which is a little tight but not entirely uncomfortable.

Service
Value
Shipping
Quality
Thumbnail of user franks138
1 review
6 helpful votes
July 21st, 2016

I had a great experience with Rosewholesale.com. I did a bulk order of single items, and they all arrived in a timely manner, and in one package, reducing the shipping cost and the waiting over time for 1 item at a time. I would definitely recommend this site

Thumbnail of user janicem103
3 reviews
3 helpful votes
January 24th, 2018

I highly recommend Rosewholesale. I have ordered many times from there and received many compliments on the styles. When I have had a question Support replied within 24 hours, always to my complete satisfaction.

Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear Janice M.,

Thank you for your kind feedback. We are grateful that you took the time to write a review.

We hope to see you on Rosewholesale.com soon!

Many thanks,

Rosewholesale Customer Service Center

Thumbnail of user stacys78
1 review
0 helpful votes
October 30th, 2017

H************** My recent order got to me in record time. I loved everything where u get a shirt for 1.99...

Tip for consumers:
Just give order time to get to you.

Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear Stacy S.,

Thank you for taking the time to write your review. We at Rosewholesale really appreciate this.

Best Regards,

Rosewholesale Customer Service Center

Thumbnail of user annettee13
1 review
8 helpful votes
December 11th, 2016

Not only did they respond in a timely manner, but what I ordered was quality merchandise!

Customer service and resolution was handled in a timely manner. I would order from them again! Love my merchandise! Many compliments!

It does take 10-25 days for arrival. Keep in mind delays are due to Customs, Read before you purchase and you will be a satisfied customer. I am thrilled that Rosewholesale exists!

Tip: Always order a size larger. And measure before you buy!

Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear Annette,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Check back at Rosewholesale.com again soon for all our latest deals.

Yours sincerely,
Rosewholesale.com Customer Service

Thumbnail of user anno46
1 review
3 helpful votes
August 31st, 2018

Quality products, fast delivery and excellent customer service - definitely recommend. I had an issue with an order - but it was because I did not check the size chart for each item. Issue was resolved promptly and they always followup to make sure you are completely happy

Thumbnail of user prasadm4
1 review
0 helpful votes
April 3rd, 2019

They're the worlds most amazing shop

I have bought from them at least 10 times now and they have always been top notch
Each of their product resembles exactly the same as teh picture and the best part is all their products are cheap and well priced
The quality is the same as top world brands like Puma, Nike, Adidas, Reebok etc.
If you ain't buying from rosewholesale then u missing out brah.

Thumbnail of user patricial58
4 reviews
7 helpful votes
June 18th, 2016

I appreciate dealing with a Company like Rosewholesale after having had some bad experiences with some companies on line. The clothes I have bought are good quality and a competitive price. My goods were delivered to me in good time, as stated. I have purchased goods from Rosewholesale on several occasions and whenever I have had a question it was dealt with in a timely, pleasant manner. They made me feel as though I was their most valued customer. I have recommended them to my friends and they are just as happy with their dealings with Rosewholesale as I am. Thanks Rosewholesale

Tip for consumers:
I have read the reviews, and all I can do is tell honestly about my and my friends dealings with Rosewholesale.com

Service
Value
Shipping
Quality
Thumbnail of user jillianh6
1 review
9 helpful votes
August 23rd, 2016

I've shopped on Rosewholesale and I love the selection of products they have, Shipping is quick and easy and customer service is very easy to deal with. Quick courteous and prompt. I will definitely be dealing with them again!, Im glad to give my honest opinion!

Service
Value
Shipping
Returns
Quality
Thumbnail of user otheliak
1 review
1 helpful vote
May 1st, 2018

I LOVE SHOPPING AT ROSE WHOLESALE THE PRICES ARE AFFORDABLE AND I LOVE THE VARIWTY OF PRODUCTS. CUSTOMER SERVICE IS ALWAYS FRIENDLY AND GETS BACK TO YOU IN A TIMELY FASHION. TRY IT OUT YOU WONT BE DISAPPOINTED!

Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear Othelia,

We sincerely appreciate your feedback.

We are happy to hear that you enjoy shopping with us at Rosewholesale.com.

Please feel free to contact us.

Thank you for your support.

Rosewholesale Customer Service Center

Thumbnail of user neham1
1 review
1 helpful vote
June 26th, 2014

This website was such a good experience! They were very prompt in replying to my messages and even dealt with my attitude at times. I would surely recommend it... the service is great, the products are even better and the prices are the best! I have already put 10 items on my cart already... I'm ready for my next order! A big thank you to the rose wholesale team for making this shopping experience a valuable one! :)_

Thumbnail of user rakeshs19
1 review
5 helpful votes
November 30th, 2016

My Autumn jacket arrived from rose wholesale just in time for a trip that i was planning. The jacket was perfect. Material and fit was great. Make sure to go through their sizing chart as XXL in their size is Europe L. I choose expedited shipping option and my item arrived in 3 days time. Customer support was also excellent as they promptly responded to my queries. Overall it was a pleasant shopping experience for me and is highly recommended.

Thumbnail of user boxaddictedd
1 review
0 helpful votes
April 7th, 2019

I love to receive products from this store: everything is cheap and of good quality. I live in Italy and I receive all very fast

Thumbnail of user sharonk75
1 review
0 helpful votes
January 8th, 2017

The earrings that I ordered was bent I can't put it on my earrings

Thumbnail of user stephanies195
1 review
0 helpful votes
March 4th, 2017

As a curvy gal sometimes find it very hard to locate pretty stylish clothes that are made for some my size us12 and age 34. Stumbled across this site and gave it a go. Have been very impressed. Great selection and have been very happy with everything I've ordered. All of my orders I've gotten quickly and no issues with anything. Highly recommended.

Thumbnail of user cinthiac3
1 review
1 helpful vote
November 9th, 2017

The prices, shipping times, customer services are optimal! My product was exactly was I was waiting for.

Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear Cinthia C.,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Check back at Rosewholesale.com again soon for all our latest deals.

Many thanks,

Rosewholesale Customer Service Center

Thumbnail of user nirmallab
1 review
1 helpful vote
January 11th, 2018

I am very satisfied with my overall shopping experience.
Been shopping on this site for years.
I usually get the good deals on here and clearance sales on this site are a must.
Items I've purchased comes just as described.
There's always someone to help via live chat who ensures me of when my package will ship or arrive. They do their very best to assist in any way they can.

Thumbnail of user customerservicer
CustomerService R. – RoseWholesale Rep

Dear Nirmalla B.,

Thank you for your kind feedback. We are grateful that you took the time to write a review.

We hope to see you on Rosewholesale.com soon!

Many thanks,

Rosewholesale Customer Service Center

Thumbnail of user janetw31
5 reviews
7 helpful votes
July 13th, 2015

My shopping experience with Rose Wholesale was great, the site is easy to use and a breeze to find exactly what I wanted. Check your sizes, as I read some reviews indicating that they were a smaller size than expected, thanks for that information. I choose the next size up and had no problems! I love the color and feel of the items ordered. I will use them again! :)

Service
Value
Shipping
Quality

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From the business

Rosewholesale.com - wholesale clothing online store. We offer top good quality cheap clothes for women and men from China clothing wholesaler. Get affordable clothing at worldwide.

Company Representative

Thumbnail of user customerservicer
CustomerService R.

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