Roseskinco

I am not happy with the product at all! I have light skin tone with dark brown hair, and I followed the instructions and used the IPL laser twice weekly for 4 1/2 months. At first I thought the product was working and I saw a decrease in hair growth but that was where all progress stopped...
The areas where the hair continued to grow despite treatments continued to grow. Now I was past the 12 week mark so I reached out to customer support.
After multiple emails back and forth with support I was not happy because they promise in 12 weeks to have permanent hair reduction. Which I guess in a way is true but having an armpit that still has half the hair after following the instructions seems like a waste of time and money to me. The website promises you can try or risk free with a money back guarantee. I went back in forth for weeks with customer service and they did not want to give me my money back and finally settled with giving me a half of refund. Whatever.
Now I haven't used the device for several weeks and areas where the hair looked like it had stopped growing now started again so all this work and time was so nothing.
This product is a joke. Don't waste your time and money like I did.

Just got it! Looking forward for see.
Not painful not overall with the power for the first few set, otherwise will burnt a little bit.
I can say better wear sunglasses while you do it :)

I thought I'd be receiving the product home delivery, however it was sent to a specific point which was ok (it wasn't so far from my house). The problem is that they received my order until only a week later they let me know that they received it! Other than the fact that they were about to send it back! The same day I got a text that they got it. Without even letting me know they received it. It was all so complicated when it shouldn't be like this… I wouldn't have bought it if I knew it would be like this

Hello Ladies. It will take four weeks for shipping. Please know in advance before ordering. I hope the manual is more detailed. I don't know how to adjust the level depending on the skin color.

Pleased with the feedback, device is exactly what it looks like in the pictures, has good grip and arrived in one piece. Highly recommend cant wait to try it out.

VERY HAPPY WITH THE ITEM IT DOSE THE THE THINK FOR YOU IT; S BRILLIANT AND EVERYONE SHOULD ORDER ONE IT WILL SAVE YOU LOTS OF MONEY INSTALL GOING TO A LASER APPOINTMENT WHEN YOU USE SOMETHING LIKE THIS IN YOUR OWN HOME
THANK YOU

Be careful. If you expect to receive your product in a timely fashion, you won't. They advertise express international shipping which makes you think you'll get it quick *WROOOOONG*. Never on the checkout page does it state there might be delays. You have to go to a page that talks about their shipping policies and the fine print of what that means exactly, which states your order might be delayed an additional 2 weeks on top of their non-standard rate of 8 -10 business days (USPS is 3 - 5).

Very disappointed with the customer service, their carelessness for customer satisfaction and corrective measures, and their indifference to a bad review that exposes their deceitful and misleading practices. At no moment did they apologize to me or try to make amends, they just sent me to their stupid shipping page with all the fine print that nobody reads or knows about. They tell you the product might be delayed only after you've completed your purchase in an email.

Consider this before purchasing this product.

Loved it! The packages arrived sealed and are so cute. The customer service was great and answered all my questions and followed up really fast when I emailed them.

The lumi IPL did not work for me. I used it after every 2-3 days as suggested and i saw no difference. I would suggest to skip this.

Great shopping - I was kept informed with regular emails about delivery. Tracking and delivery were really good. I also appreciate the follow up to make sure I have received the product.
Thank you

Easy, quick, convenient customer service. Was worried about shipping being delayed, sent an email, and I received a quick, kind and concerned response.

I have recently received delivery and have used the device once. It has not been long enough for me to comment on any results. The device is well packaged and seems to be of good quality.